RA Fischer Co. (www.rafischer.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I was assured my adddress was changed, but order went to old address.
Janelle, we're so sorry for the mix-up. It looks like your shipping address had not been updated at the time, but it has been corrected now. Please feel free to reach out at your convenience if you'd like us to confirm it with you.
On months with 31 days, we run out of monthly supplies before refill arrives. Need to find a way to solve this in your automated system
Thank you for sharing this, Shirley. We know this can be frustrating, especially during months with 31 days, but our refill timing does have to follow Medicare's 30-day guidelines. We'll have someone from our team reach out to provide additional support.
Thank you, Jennifer! We're so glad ordering was easy and that our customer service team was helpful.
Easy insurance process
Thank you, Christine! We're so glad the insurance process was easy and that our team provided fast, exceptional service.
Are able to talk to the real person when you call the office. Office staff try to help you making the adjustments on your problem
Thank you, Beverly. We're glad our team has been helpful and easy to reach. We appreciate your feedback and the opportunity to assist you.
Good customer service!
Deloris, thank you for the kind feedback. We're glad our team was able to support you.
Thanks, Karen! We are so glad that you had an excellent experience with our team.
The service provided has been excellent in every respect. Communication is exceptional. Prompt responses and dependable follow through are standard operating procedures. I have never dealt with a company that treated me better.
Thank you, Donna! We're so glad you've had such a positive experience with our team. Your kind words truly mean a lot.
Everything has been made so easy! The staff is great and responsive. Ordering is simple and fast.
Thank you so much, Ann! We're so glad everything has felt easy and that our team has been helpful along the way. Thank you for taking the time to share your experience.
Having difficulty getting my supplies each month
Carol, we're sorry to hear this has been frustrating. We'd really like the chance to help, so please contact our team directly and we'll do our best to resolve the issue.
The product is great quality and the staff is very helpful/knowledgeable when I've had questions. The refill reminder emails are timely and very user friendly.
Thank you, Mary! We are glad to hear you're happy with the product quality and that our team has been helpful whenever questions come up. We appreciate your kind feedback!
Company was very easy to work with. My representative has been awesome with answering my questions and concerns. Communication is great.
Thank you, Annie! We are happy to hear our team has been easy to work with and able to answer your questions along the way as well. We appreciate your kind words!
Using the catheters was a learning curb, but now they’re easy to use
Thank you, Susan! We're glad the catheters are now easy to use and appreciate you sharing your experience.
My supplies always arrive just when I need them.
Thank you, Shirley! We are glad your supplies are arriving right when you need them. Reliable service is always our goal.
First of all we were thrilled to hear that Medicare pays for a box of Purewick catheters. Working with RA Fischer is so easy. Every staff member that we have been in contact with is always so happy and nice. The complete Purewick system is unbelievable how it helps to maintain a dry body.
We appreciate your kind words! We're so glad RA Fischer has been easy to work with and that our team has made each interaction a positive one. We're always happy to hear that the PureWick system is such a meaningful help.
Thank you, Eassree! We're so glad our team was able to provide helpful information and efficient service.
I have nothing but good to say about your product It is the same as the hospital use. I definitely and highly recommend your product. It is a good product as well as Customer service provided. Thank you
Thank you for sharing this! We're happy to know the product has met your expectations and that our team has provided helpful service along the way.
Easy to use. Friendly staff.
Sandra, thank you so much! We're glad our staff has been helpful and that everything has been easy for you.
Thank you, Nancy! We are so glad everything arrived on time and is going well.
The company handled everything quickly and professionally.
Thank you, Karen! We are so glad our team was able to handle everything quickly and professionally for you.
61 reviews matching