RA Fischer Co. (www.rafischer.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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BARBARA A WILLSON · 1 review · Verified · Experienced 2026-08-05 ·
★★★★★
Outstanding Service
Your staff is always very professional and courteous. Having this product available through Medicare is astounding and glad your company went the extra mile to make it available for patients in need of this product.
Reply from RA Fischer Co.2026-08-05
Thank you so much for your kind words, Barbara!
We're glad our team's professionalism and courtesy made a positive difference and that we could assist with your Medicare-related needs. We appreciate your trust and are so glad we could help!
Easy to navigate instruction. Ability to edit items to order. Easy approval process. Great communication on status of order. Also responded back to comments I added on what could be done better.
Reply from RA Fischer Co.2026-08-04
We're really glad to hear the process felt clear and manageable from start to finish. Thank you as well for sharing ideas on how we can improve, we appreciate the feedback.
A
Ada Williams · 2 reviews · Verified · Experienced 2026-08-03 ·
★★★★★
Always on time with my delivery
Always on time with my delivery, everyone is very helpful with any questions I have. Thank you very much!
Reply from RA Fischer Co.2026-08-04
Thank you, Ada! We're happy to hear your deliveries arrive on time and that our team has been helpful.
Responsiveness in communication, prompt shipping of medical supplies and willingness to replace broken tubes, at a cost of course.
Reply from RA Fischer Co.2026-08-04
Our team will be glad to know that their responsiveness and assistance with your supplies made a positive difference. Thank you for your kind feedback!
Thank you, Alessandra. We are really glad to hear you're happy with the service you received!
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DONNA GLASS · 2 reviews · Experienced 2026-07-30 ·
★★★★★
Jerilyn was an exceptional customer…
Jerilyn was an exceptional customer service representative. She took the time to listen to my concerns and worked diligently to resolve everything so my mom could receive her PureWick. Thank you so much for helping make my mom’s life easier, more comfortable, and giving our family peace of mind. Your kindness and dedication are truly appreciated.
Reply from RA Fischer Co.2026-07-30
Donna, we truly appreciate your kind words about Jerilyn. We'll be sure she knows how much her patience, dedication, and care meant to you and your family. We're glad our team could help make the process easier for your mom.
Thank you for sharing your experience!
I have trouble with the monthly contact to order more Purewick catheters.
Reply from RA Fischer Co.2026-07-27
We appreciate you bringing this to our attention, Frank. If you have any trouble with your monthly PureWick™ reorder, please reach out to us so our team can help.
Delivery was excellent and on time with no problems.
Reply from RA Fischer Co.2026-07-22
Thank you for the five-star review, Yolanda! We're glad to hear that your order arrived on time and without any problems. We appreciate you taking the time to share your experience!
