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Shopping & Fashion

Rakuten (USA)

201 reviews

4.1201 reviews
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About Rakuten (USA)

Data updated
Website
www.rakuten.com
Category
Shopping & Fashion
Location
United States · San Mateo
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
32% (12/38)
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Is Rakuten (USA) legit?

Rakuten (USA) (www.rakuten.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 79% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 32% of negative reviews. Last updated 2026-08-10.

What people say

V
Victor Mendolia · 3 reviews · Verified · Experienced 2026-02-05 ·

I've been using rakuten for years

I've been using rakuten for years, since it was called ebates. I've saved hundreds with it.

r
rukundoblaise · 4 reviews · Verified · Experienced 2026-02-05 ·

Great tool for rewards and saving

Great tool for rewards and saving. I use it everyday

R
Ruth Ruiz · 4 reviews · Verified · Experienced 2026-02-01 ·

Love Rakuten

Love Rakuten, have been a member for a few years now, and have enjoyed making extra money while shopping, it’s a win win for me 😊

Q
Queenie · 3 reviews · Verified · Experienced 2026-02-02 ·

Get paid for shopping!

M
Mary Schultze Abair · 3 reviews · Verified · Experienced 2026-01-01 ·

This is an amazing company

This is an amazing company. They just give you money for shopping!

C
C W · 6 reviews · Verified · Experienced 2025-12-29 ·

cash back...loving it

I have been able to get a bunch of money back. My only complaint would be the HOKA link....it doesn't work and I have missed out on a bunch of money there.

B
Brittany Rholetter · 2 reviews · Experienced 2025-12-11 ·

Shopping made easy

A
Aleks · 1 review · Experienced 2026-01-29 ·

Horrible

Horrible . Apparently, out there f my 5 credit cards only one that I used to make a purchase at Raymor and Flanagan was not verified . ConTacted their supervisor and he reiterated the same script not eligible . So , you are taking a chance they will find a loophole not to give you cash back like they did with

C
Christine · 3 reviews · Verified · Experienced 2026-01-28 ·

Rakuten Is a Good App

Rakuten is a very good app to help customers get some cash back for their purchases. I always use Rakuten every chance I get, especially if some merchants and stores excepts Rakuten for cash backs. I have been using Rakuten for a few years now. I will continue to use Rakuten as long as they are still in business.

B
Botany · 1 review · Verified · Experienced 2026-01-27 ·

I love the app and the google plugin

I love the app and the google plugin! Earning money on things I'm buying without having to search out what is included is amazing!!

F
Faith McCoy · 5 reviews · Verified · Experienced 2026-01-08 ·

Love Rakuten!

Rakuten makes it so easy to earn money while shopping! Love it!

A
Ann · 2 reviews · Verified · Experienced 2026-01-25 ·

I've been with Rakuten for years

I've been with Rakuten for years - even before they had this name. It's nice to have a little (or larger) deposit from time to time in my bank account!

L
Linda · 9 reviews · Verified · Experienced 2025-12-17 ·

Fraud resolution

The resolution to the charges that I did not make are still being investigated. I do not intend to use the card until I am refunded for purchases, including a meal share charge, that I never made.

I
Icetrains · 10 reviews · Verified · Experienced 2026-01-24 ·

Lots of money back shopping…

Lots of money back shopping opportunities.

V
Valued Customer · 2 reviews · Verified · Experienced 2025-11-22 ·

Money for nothing

I love getting money back for stuff I'm buying anyway. And just saw the travel deals too! Very cool!

K
Kathleen Ericksen · 2 reviews · Verified · Experienced 2026-01-23 ·

I love getting cash back

I love getting cash back for buying items that I would purchase anyway. The only thing that I find annoying is that I can't use Racuten if I go to through the store website's app, and therefore miss out on special offers and your cashback. 2.

M
Marc Dogg · 2 reviews · Verified · Experienced 2026-01-22 ·

I love it you shop through them and you…

I love it you shop through them and you get money back

c
customer · 3 reviews · Verified · Experienced 2026-01-20 ·

Easy application and broad merchant…

Easy application and broad merchant network. Very accurate reimbursement. Would like a direct deposit option.

H
Helen Hansen · 2 reviews · Verified · Experienced 2026-01-21 ·

Good to get a physical check and not…

Good to get a physical check and not have to follow directions on a computer or phone. Honesty of the company and reminders of when to use Rakuten.

N
Nee · 4 reviews · Verified · Experienced 2026-01-21 ·

LOVE the BOOKS!

Great books at GREAT prices! The condition of the books are what I expected from what I ordered.