Sent in a customer service/support…
Sent in a customer service/support ticket. No response for a week. Ordered a new key and lock for my battery, didn’t work… Will change my review if I get a proper response.
About Rattan Ebike Store
Data updated- Website
- www.rattanebike.com
- Category
- Sports
- Location
- United States · Rancho Cucamonga
- Status
- Unclaimed
- Last 12 months
- 63 reviews
- Replies to negative
- 0% (0/14)
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Is Rattan Ebike Store legit?
Rattan Ebike Store (www.rattanebike.com) has a 3.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Sports and its reputation is mixed. 70% of reviews are 4 stars or higher and 14% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
All in acccordanc with what I expected
I wrote an earlier review ranting about…
I wrote an earlier review ranting about the non delivery of parts. It took a week but Rattan contacted me to give the delivery details and were very helpful in this regard. I should note that it does say on their website the parts are delivered seperatly. My problem now lies with the local delivery company that say they attempted 2 deliveries. On both occassions I was home, so maybe avreview on them is due but they have committed to deliver again. So well done Rattan and bike itself is great by the way.