Raymour & Flanigan (www.raymourflanigan.com) has a 4.5 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
The two gentlemen that came to my house were prompt and even called in advance to let me know what time they would arrive.This is important since there is no guessing about arrival time. They were both very professional, polite and expeditious but not rushing. They were mindful and careful re doorways, walls e.g. I have purchased many items at R & F and never disappointed with the delivery service.
Scott made the process easy. Didn't try to upsell us; he just listened, and offered options that met our specific needs. His lighthearted personality amplified the experience rather than detracting from it, which often happens with retail salespeople. The new store was nice as well.
A great experience! We were fortunate to have Cindy to help us decide what we wanted and most importantly what we didn’t want. Her knowledge of the product and ability to answers all of our questions put us at ease, helping us to make informed decisions when selecting our living room furniture. We could not have been more pleased.
1st time inside a RF store. Tony Grattola greeted wife and I at the door and took us directly to the power reclining sofa/loveseat in our budget range. Answered all questions, gave us just the right amount of attention and “space”, worked up best price with protection plan and delivery, and gave us options on how to order if/when we decided to purchase. Purchased over phone that night and scheduled delivery for 4 days out. Looking forward to same excellent service with delivery and setup.