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Red Paper Plane

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101 reviews

4.7101 reviews
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About Red Paper Plane

Data updated
Website
www.redpaperplane.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
54 reviews
Replies to negative
80% (4/5)
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About this business

At Red Paper Plane®, we know how important it is to provide a visual and tactile experience when it comes to direct mail materials. Our company has produced thousands of effective direct mail designs over the years and know that your clients will be more responsive to our formats due to the emotional connection that's created with your brand. Red Paper Plane is the only place to create these interactive direct mail marketing materials online. Whether you're launching a new product, creating brand awareness or trying to generate buzz for an upcoming corporate event there is no better way than to send a direct mailer designed by you here at Red Paper Plane.

Written by the business, not verified by us.

Is Red Paper Plane legit?

Red Paper Plane (www.redpaperplane.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 80% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the impressive product quality, noting that the items feature stunning print details and creative designs. Reviewers consistently mention that the customer service team is exceptionally helpful, responsive, and dedicated to answering all questions thoroughly. Consumers also appreciate the remarkably fast delivery service and the secure packaging that ensures items arrive in pristine condition. Some reviewers were happy with the complimentary product samples, finding them exceptionally useful for visualizing final formats. People also noted that the ordering process is smooth, supported by clear tracking notifications and professional communication.

Auto-generated from all reviews of this business. For reference only.

What people say

Friendly and professional emails to…

Friendly and professional emails to notify of order and help track the order. Beautiful delivery and beautiful packaging. Products are imaginative, very professional, and expertly finished.

Reply from Red Paper Plane2026-08-09

Thank you so much for the kind words! We’re thrilled to hear you enjoyed the ordering experience, packaging, and quality of our products. We truly appreciate your feedback and hope to work with you again soon!

Excellent Printing, Disappointing Finishing Quality

The print quality and soft-touch paper were excellent. However, given the premium price, I was disappointed with the finishing quality. Every invitation arrived with noticeable remnants from the manufacturing process still attached to the edges. Instead of clean, finished cuts, there were visible perforated tabs and bumps that made it obvious the invitations had been separated from a larger sheet. The edges looked unfinished, which took away from what was otherwise a beautifully printed product. For a premium invitation, I expected a much cleaner final finish.

Reply from Red Paper Plane2026-08-04

Thank you for taking the time to share your feedback. We’re very glad to hear that you were pleased with the print quality and soft-touch paper, but we’re truly sorry that the finishing did not meet your expectations. We understand how important clean, polished edges are, especially for a premium invitation, and we apologize for the disappointment. Your comments have been shared with our production team so we can review the finishing process and make improvements where needed. We appreciate your honest feedback and the opportunity to learn from your experience.

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐ Red Paper Plane was kind enough to send me product samples, and I was genuinely impressed. The samples were professionally made, with excellent print quality, sturdy construction, and attention to detail. It's easy to see the care and craftsmanship that goes into their products. The packaging was well done, and the samples gave me a great understanding of how their marketing materials can make a strong impression. Based on my experience with the samples, I would definitely recommend RedPaperPlane to anyone looking for high-quality, creative multimedia solutions.

Reply from Red Paper Plane2026-07-20

Thank you so much for your thoughtful review and recommendation! We’re thrilled to hear that the samples gave you a strong sense of the quality, craftsmanship, and attention to detail that goes into our products. We’re also glad the packaging and print quality made a great impression. We truly appreciate your kind words.

Wide selections of materials were…

Wide selections of materials were delievered in a timely fashion

Reply from Red Paper Plane2026-07-07

We're so glad to hear that you were pleased with the wide selection of materials and that your samples arrived promptly. We strive to provide a variety of options and fast service to help our customers find the perfect solution for their projects. We truly appreciate your feedback.

Reordering note

For this round of orders, I had someone helping me place the repeat order with new art. The first time I ordered these, I had to reach out for help and got it. This repeat order I was having trouble trying to figure out how to reorder. There was no "reorder" button, so I could just press reporder, upload the new art and make the process fast and not bother anyone, but there is no reorder button with new artwork.... so I had to reach out. I got excellent service and got what I wanted. I fogot to say not to seal the envelopes but that was on me. The items worked and were cool looking.

Reply from Red Paper Plane2026-07-07

Thank you for your continued business and for taking the time to share your experience! We're glad you received excellent service and were happy with the final product. We also appreciate your feedback about the reorder process. Suggestions like yours help us improve, and we'll be sure to share it with our team. We look forward to working with you again on your next project!

Receiving the Samples was the best

Receiving the Samples was the best. You really understand the care and quality that goes into their products. I'm excited to make my first order.

Reply from Red Paper Plane2026-06-19

Thank you so much for your thoughtful review! We’re thrilled to hear that receiving the samples gave you a true sense of the care and quality that goes into our products. We’re excited to work with you on your first order and help bring your project to life!

Product Sample

I needed to order a product sample and Red Paper Plane was quick and easy to work with. I look forward to placing an order with them in the near future.

Reply from Red Paper Plane2026-06-10

Thank you so much for your kind review! We’re so glad to hear that ordering a product sample was quick and easy. We truly appreciate the opportunity and look forward to working with you on your upcoming order!

Our new vendor of choice

The team who helped me with my project were super responsive, super helpful, and they created a great looking piece for us. We were really happy with the final product. RPP will be our vendor of choice moving forward.

Reply from Red Paper Plane2026-06-02

Thank you so much for your wonderful feedback! We're thrilled to hear that our team was responsive, helpful, and able to bring your project to life with a final product you were happy with. Being named your vendor of choice is truly one of the highest compliments we can receive. We sincerely appreciate your trust and look forward to partnering with you on many successful projects in the future!

A product that stands on its own

The quality of the products was great! They really stand out among more traditional options. The price is a bit steep but the results speak for themselves and definitely makes up for the cost.

Reply from Red Paper Plane2026-05-28

Thank you very much for the excellent feedback. It is great to know that the level of quality was appreciated and that our product left such an outstanding impression against other standard products. We truly appreciate your support and look forward to working with you again!

Flying High!

From start to finish - working with Red Plane was amazing! We could not be happier with the customer service received, the finished product of the pop up cube, to the presenting the cube to our business partners!

Reply from Red Paper Plane2026-05-18

Thank you very much for your excellent comments! Great to hear you enjoyed your experience with us from beginning to end. It gives us extra pleasure to learn that the Pop-Up Cube impressed your business partners. Your compliments regarding our service and the finished product are highly appreciated. We hope to work with you in the near future!

Great customer support

Great customer support, packaged and shipped with care, arrived on time.

Reply from Red Paper Plane2026-05-11

Thank you for your kind feedback! We’re so glad to hear your order arrived on time and that everything was packaged and shipped with care. Providing great customer support and a quality experience from start to finish is always our goal. We truly appreciate your support and look forward to working with you again!

Red Paper Plane was fantastic

Red Paper Plane was fantastic! Their help in getting our order going from the first chat to product in hand was above and beyond! Highly recommend!

Reply from Red Paper Plane2026-04-20

Thank you so much for the kind words! We’re thrilled to hear your experience from that first chat all the way through to receiving your final product was a great one. We truly appreciate your recommendation and look forward to working with you again on future projects!

Red Paper Airplane Delivered!

We are exploring some new methods of reaching out to our target audience - Red Paper Airplane delivered on the samples!! Thank you so much for letting us put our hands on these things to help us make decisions moving forward. Excellent customer service and great quality of items.

Reply from Red Paper Plane2026-04-08

I would like to thank you for such detailed feedback! It’s always a pleasure to know that the samples were useful as you try to find innovative ways to address your customers. I think that it makes all the difference to actually get a first-hand experience of the formats. We hope that we can assist you again soon!