At Red Paper Plane®, we know how important it is to provide a visual and tactile experience when it comes to direct mail materials. Our company has produced thousands of effective direct mail designs over the years and know that your clients will be more responsive to our formats due to the emotional connection that's created with your brand. Red Paper Plane is the only place to create these interactive direct mail marketing materials online. Whether you're launching a new product, creating brand awareness or trying to generate buzz for an upcoming corporate event there is no better way than to send a direct mailer designed by you here at Red Paper Plane.
Written by the business, not verified by us.Red Paper Plane (www.redpaperplane.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 80% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the impressive product quality, noting that the items feature stunning print details and creative designs. Reviewers consistently mention that the customer service team is exceptionally helpful, responsive, and dedicated to answering all questions thoroughly. Consumers also appreciate the remarkably fast delivery service and the secure packaging that ensures items arrive in pristine condition. Some reviewers were happy with the complimentary product samples, finding them exceptionally useful for visualizing final formats. People also noted that the ordering process is smooth, supported by clear tracking notifications and professional communication.
Auto-generated from all reviews of this business. For reference only.Decent product and excellent customer service. Redpaperplane gets an A++ in my book.
Thank you for your feedback! We’re pleased to hear our customer service earned top marks and that the product met your expectations. We appreciate your support.
Ramon was great! He answered all my questions, helped with options and was very understanding of what I was trying to accomplish. He really took the time to listen and give me information. The pop-up products look to be greaat tools and I look forward to using them at some point.
This was wonderful to read thank you! Ramon will be so happy to hear your feedback. I’m glad he was able to help you think through options and support your goals. The pop-up products really are great tools, and we’d love to help whenever you’re ready to put them to work.
Products come right away Great looking samples customer support is great right up to date with what I need
So glad everything arrived quickly and worked well for you! Whenever you’re ready to explore ideas further, we’re here and happy to help.
I wanna say first i appreciate the free sample. The odd thing was the usb charging cable wasn't correct. Not that big of a deal although I don't have any that old. The video on the 2nd half of the card seemed as if it didn't download whatever it was supposed to be. Other than that, pretty cool
Thank you for your feedback ! We’re glad you found the sample interesting overall and we are sorry to hear of these issues. The charging cable and video behavior described are not typical of our video mailers. We welcome you to contact us directly with your company information so we can review and assist appropriately.
Appreciate the variety and the extra info about gloss/coatings included.
So glad the variety and coating information were helpful! We try to provide as much detail as possible so you can make confident decisions.
Awesome print quality. Excellent packaging and bright colors. Order exceeded my expectations. Arrived quickly
Thank you for your feedback! We’re glad to hear the order exceeded your expectations and that you were pleased with the print quality, packaging, and turnaround time. We appreciate your support.
The sample package was amazing. I want to order some packaging but do not know the type or the purpose.
My samples arrived quickly, and helped my client visualize the pop-up card formats.
Happy to hear the samples arrived quickly and helped bring the pop-up formats to life for your client thank you!
Thank you for the great feedback — we truly appreciate it!
We asked for a few samples and they were delivered promptly.
Thank you for your feedback! We’re glad the samples were delivered promptly and appreciate you taking the time to share your experience.
We really appreciated discovering Red Paper Plane - not only were we excited to find that there was a wide variety of templates available, but the online tools, customer service and general communication were all extraordinary.
Thank you so much — I’m glad the templates, tools, and service all made a great impression!
Much appreciated thank you!
High quality product and great customer service
Thanks so much quality and service are always our focus!
Product quality is impressive, fast shipping..look forward to making some orders once ready
Thank you for sharing this! We’re thrilled the quality and fast shipping impressed you. We look forward to supporting your future projects whenever you’re ready.
First off, I like the way the site is organized. Everything is easy to access, and of course the opportunity to get free samples and downloads of templates is a bonus! We are a consulting business, and I would never hesitate to recommend Red Paper Plane to our customers.
Thank you so much for your thoughtful review! I’m really glad to hear the site feels easy to navigate and that the free samples and templates were helpful. It means a lot that you would recommend Red Paper Plane to your consulting clients — we truly appreciate your trust and support.
The product is excellent. It's too expensive for me right now, but I am very interested and just need to see how I can make a larger purchase more effective for me.
I’m glad to hear you loved the product! If you’re exploring ways to make a bigger purchase work within your budget, we do offer some more affordable options in our Budget Brochures category that might give you a little flexibility when you’re ready.
I've been working with the team at Red Paper Plane for a few years now, and their video brochures are just incredible. I even had a rush request that I personally thought was impossible, truly a total shot in the dark and the team pulled together and made it happen for me. They hold themselves to a high standard of customer care and it really shows in every interaction and the outputs they produce. Would highly recommend working with them for all of your unique printing needs!
Thank you for your trust over the years! We’re thrilled our video brochures and even your rush request delivered exactly what you needed. We appreciate you and your recommendation!
On the video box II received, the glue was loose so it shows up making noise. Maybe it got warrm, I dunno...
I’m sorry the glue came loose on your video box — I’d love to fix this for you. Please reach out to customer service and we will get a replacement sent right away.
Greetings, aside from the excellent customer service talents of Theresa, she provided me with a free sample that was excellently packaged and swiftly delivered to me. I, in turn, mailed this wonderful sample to my client for their review and hopefully acceptance. Wonderful product, great price, swiftly delivered and finely packaged. Thank you everyone, especially Theresa. May the Gods bless all of you and your families with many good tidings. Jim Sullivan, M.A.:0
Jim, thank you for this incredibly kind review. We’re so glad the sample arrived quickly, was well packaged, and supported your client outreach. Your warm wishes mean a great deal — from all of us at Red Paper Plane, we wish you and your family the very best as well.
They were delivered so fast, I had forgotten that I reached out about them. Like the design & creativity.
So glad they arrived fast — and even happier you loved the creative designs. Thanks for sharing this!
101 reviews matching
