At Red Paper Plane®, we know how important it is to provide a visual and tactile experience when it comes to direct mail materials. Our company has produced thousands of effective direct mail designs over the years and know that your clients will be more responsive to our formats due to the emotional connection that's created with your brand. Red Paper Plane is the only place to create these interactive direct mail marketing materials online. Whether you're launching a new product, creating brand awareness or trying to generate buzz for an upcoming corporate event there is no better way than to send a direct mailer designed by you here at Red Paper Plane.
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Is Red Paper Plane legit?
Red Paper Plane (www.redpaperplane.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 80% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.
What reviewers say
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Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the impressive product quality, noting that the items feature stunning print details and creative designs. Reviewers consistently mention that the customer service team is exceptionally helpful, responsive, and dedicated to answering all questions thoroughly. Consumers also appreciate the remarkably fast delivery service and the secure packaging that ensures items arrive in pristine condition.
Some reviewers were happy with the complimentary product samples, finding them exceptionally useful for visualizing final formats. People also noted that the ordering process is smooth, supported by clear tracking notifications and professional communication.
Auto-generated from all reviews of this business. For reference only.
Natalia managed our project and worked with us to deliver a great video brochure. While our product didn't arrive on the anticipated deadline, we knew we were running close, and this was not a reflection on the team at Red Paper Plane. We ordered video brochures and were impressed with the bright clear screens, and quality printing.
Reply from Red Paper Plane2025-07-24
Thank you for the thoughtful review! We're so glad you were pleased with the video brochures and the quality of both the screens and printing. Natalia will be thrilled to hear your kind words!
X Great customer service, follow up and just a pleasant conversation all around. As a former customer service rep, I can tell you - your people are dedicated.
Reply from Red Paper Plane2025-07-24
Thank you so much coming from someone with a background in customer service, that means a lot. We're proud of our team and grateful you had such a positive experience with us!
Many thanks to the entire crew for their patience and quick responses in a rush situation!
Reply from Red Paper Plane2025-07-25
Thanks we’re glad our team could support you during a rush—your appreciation means a lot. We’ll be sure to share your thanks with the crew! Looking forward to working with you again.
The cards look great! We were able to create a unique, distinctive branded holiday card using the provided template. The customer service was fantastic.
The organization I work for is building a tiny house village for affordable housing for the working poor. We ordered a sample house, and everyone who saw it was really impressed.
The customer service was amazing and your staff had all the time needed to get my order customized. I had trouble getting my artwork uploaded and designed, a quick call helped me set up exactly what I wanted! Thank you!!
Such a wonderful company to work with! Very attentive. Very detail oriented. Very quick turnaround and ALWAYS top quality!!! I use their products for creative Christmas cards. I’ve used Red Paper Plane for many years and have tried many different products. I have never been disappointed!!!
Great experience so far. We have received the samples and are actively working on how we want to work and market our ideas. Have them samples as a proof of concept for leadership was instrumental in their deciding factor.
