Redragonshop

Their product are great for the price…

Their product are great for the price point and customer service is even better

The customer service was perfect

The service was exceptional; I experienced a delivery issue with my mouse order, and the support team resolved it flawlessly.

So I recently brought the Redragon M690…

So I recently brought the Redragon M690 PRO MIRAGE MOUSE. After 11 months of using the mouse it finally gave out. I was actullay surprised that it lasted 11 months, But either way I got the mouse replaced by warranty 😅 Just 1 more months and my warranty would've finished. OVERALL GREAT AND HELPFUL CUSTOMER SERVICE. ALSO, GOOD QUALITY PRODUCTS (11 MONTHS INSANE)

Great customer service.

After explaining some issues with my keyboard, I reached out to redragon and within 24hours, they reached out to let me know based on my attempts to solve the issue my end, it was likely a fault in the board itself, they promptly sent out a replacement board. Top notch service.

Keyboard from Amazon

I ordered a keyboard from Amazon, but a month later the wireless functionality stopped working. I contacted Redragon support and they walked me through some steps to try and fix the issue. After those steps didn’t result in functionality, they sent me a brand new one to replace it free of charge.

Keyboard was well made, customer support was excellent

Keyboard was cheap, but well made and sounded nice. When I encountered an issue, Chance with customer support was quick to respond. His messages were friendly and he replaced the keyboard at no added charge and didn’t require me to send the old one back.

Both their products and support…

Both their products and support channels are incredible quality. Satisfied with their keyboards, mouses and help

Very Good Customer Support

I had an issue with my Redragon mouse, which I ordered from Amazon. Mike from customer service was very helpful, professional, and quick to reply. He first guided me through some troubleshooting steps, and when the issue kept coming back, he arranged a replacement without any hassle, as it was still under warranty. I’m very satisfied with the customer support I received.

Very good support

Had an issue with my keyboard and the support team responded incredibly fast, solving the problem diligently. They went above and beyond to make the process hassle-free. 100% recommended for their customer service!

great products

i have been using their products for years now and the one thing i have to say is you cant beat their quality for the price. i have loved their stuff and their customer support is great. i had a problem with their product and i had an email from them with in minuits to try to help rectify the problem asap wich made me love them even more. products 9/10 custmer service 10/10

Excellent Customer Service

I had a lot of questions and sent a long explanation about it to the Customer Service. It was very surprising because a team member called Mike answered all of my questions. It was not a cliche wrote by AI, he was paying attention and reacted to my problems. It was a very enjoyable conversation between us, he helped me to make my buying decisions with mouse and keyboard as well. One of my best experience with Customers Services, thank you Mike!

Very friendly

Very friendly, very fast taking decisions. Overall great!

2nd mouse & great customer service

This is my second Redragon mouse. I recently replaced my old Redragon mouse after more than five years of use, so I'd say their products are reliable. I bought the Redragon M913 Max but couldn't find the correct driver on the website. I emailed customer support and got a reply within minutes. Mike was very helpful and sent me the driver I needed, and I was up and running. Redragon makes great products that won't break the bank, and their customer service is just as good. I'm really happy with both the mouse and the support I received. Thanks again, Mike!

Excellent customer service

Excellent customer service. I had an issue with my monitor, and they sent me a replacement quickly and easily. Special thanks to Chance for the support. I really appreciate it.

Excellent shop

Excellent shop. Excellent products. And better than that, fantastic customer service. I cannot recommend them enough.

Good service

Had the cable for my keyboard start to fail in the first few months of receiving it. Contacted customer support to see if I could get a new cable or something. Was sent a new keyboard. Customer service was prompt and helpful

Perfect

Perfect, I wanted a mouse with many buttons for mmorpgs and it's great. Looks nice works perfect. Will buy again.

Greate support,great Products

My desk top speakers died

My desk top speakers died, these guys were great in sending me out a new set ASAP! Hard to find great customer service these days. Thank You, Redragon!

I purchased two sets of reverse blade…

I purchased two sets of reverse blade fans. both sets had a faulty fan where the top corner of the fan the RGB light was not functioning After contacting Redragon Shop, Mike responded to me quickly and gave me some troubleshooting tips which I followed. with that not working, I contacted Mike again which he responded promptly, and arranged a delivery of a new set! thank you very much Mike! will recommend Redragon to everyone!!!