Is ResumeBuilder.com - Create Your Professional Resume legit?
ResumeBuilder.com - Create Your Professional Resume (www.resumebuilder.com) has a 4.1 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Education & Training and its reputation is good. 78% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
It’s easy to use, and the cost was reasonable. I would have liked a couple more options for payment. Maybe a two week option or a one month option.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-07-07
Hello,
Thank you for taking the time to share your feedback. We're glad to hear that you found our platform easy to use and that you felt it offered good value. We also appreciate your suggestion regarding additional payment options. Feedback like yours helps us continue improving our services. If you would like assistance with billing or would like to discuss available plan options, please feel free to contact us at [email protected]. We'd be happy to help!
Best regards,
ResumeBuilder Customer Support Team
Reply from ResumeBuilder.com - Create Your Professional Resume2026-07-07
Hello,
Thank you for sharing your experience! We're glad to hear you found our application easy to use and, most importantly, congratulations on getting the job! We wish you continued success in your new role and appreciate you choosing our service.
Best regards,
ResumeBuilder Customer Support Team
M
M Davis · 1 review · Experienced 2026-07-03 ·
★★★★★
The application is really easy to use
The application is really easy to use. It does a really fine job. It looks great.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-07-07
Hello,
Thank you for your positive feedback! We're pleased to hear that you found our service easy to use and that you're happy with the quality of your resume. It's great to know the final result met your expectations, and we greatly appreciate your support. We wish you every success in your career journey!
Best regards,
ResumeBuilder Customer Support Team
M
Matthew Murphy · 1 review · Experienced 2025-09-06 ·
★★★★★
Scumbags
The most unethical company I have ever interacted with. I used the trial and cancelled it immediately after getting my resume. They proceeded to charge me $25 for a renewal after the cancellation. I disputed it with my credit card company and they fought back. I had to get myself blacklisted just to stop the charges. Not to mention, on the survey email that led me to this, if you put a 1, it takes you to their website, if you do 10, it takes you here.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-07-06
Hello,
We are sorry to hear that you didn't have a smooth cancellation process. We sincerely apologize for any dissatisfaction you've experienced, and would like to offer further assistance and clarification.
Our service includes a 14-day trial that auto-renews to a monthly subscription unless canceled. Please note that only accounts currently active with a subscription are subject to charges. We understand and recognize the importance of clarity at all stages of the customer experience, and we remain committed to providing dedicated assistance.
To provide you with the support you need, please look for a message from Trustpilot asking for your account information. We want to ensure you receive exceptional customer service, as we are committed to turning your opinion around.
Thank you for your understanding and your valuable time,
ResumeBuilder Customer Support Team.
Resume Builder was extremely easy to use, created an updated professional resume in minutes and found a new job with it within 2 weeks! I strongly recommend this site!
Reply from ResumeBuilder.com - Create Your Professional Resume2026-06-29
Hello,
Thank you for sharing your experience. We’re thrilled to know that Resume Builder made it easy to create a professional resume and that it helped you secure a new job so quickly. Congratulations on your new opportunity, and thank you for your recommendation!
Kind regards,
The Resume Builder Team.
Resume builder helped me to build a wonderful resume that landed me my dream job! So easy to use!
Lee-Anne
Reply from ResumeBuilder.com - Create Your Professional Resume2026-06-26
Hello,
Thank you so much for sharing your wonderful experience! We’re absolutely delighted to hear that ResumeBuilder helped you create a resume that contributed to landing your dream job. Knowing that our platform made the process easy while helping you achieve such an exciting career milestone is exactly what we strive for. Congratulations on your new role, and we wish you continued success in your professional journey!
Best regards,
ResumeBuilder Customer Support Team.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-06-26
Hello,
Thank you for your kind feedback. We're delighted to hear that you found ResumeBuilder easy to use and helpful throughout the resume creation process. Our goal is to provide intuitive tools that make building a professional resume simple and efficient, so it's wonderful to know we were able to support you. We truly appreciate you taking the time to share your experience.
Best regards,
ResumeBuilder Customer Support Team.
N
Nicholas Lewis · 1 review · Experienced 2026-06-24 ·
★★★★★
They are not free..
They are not free... After you finish your resume they try to make it hard for you to print it.. so you have to screenshot it but you can only print it in a blurry and off set marginns so it is unreadable and un professional to the viewer unless you search jobs with them .. this not explained until you have wasted your time making one
Reply from ResumeBuilder.com - Create Your Professional Resume2026-06-24
Hello,
Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.
Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans such as our 14-day trial offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.
We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input, as it helps us improve for all users.
Best regards,
ResumeBuilder Customer Support Team.
S
See'Mah P · 1 review · Experienced 2026-06-14 ·
★★★★★
The templates and colors are…
The templates and colors are horrendous. Navigating the website is a pain, it's not as simple as it should be! A lime green resume! I had a simple straight to the point resume, had to add a few certifications and achievements, used resume builder and really knocked myself out of any chance at my ideal job. Do NOT waste your time nor money here!!
Reply from ResumeBuilder.com - Create Your Professional Resume2026-06-24
Hello,
We are very sorry to hear about your experience and sincerely apologize that our platform did not meet your expectations. This is not the level of quality or usability we strive to provide.
We understand how important it is to have a resume that reflects your professionalism and supports your job opportunities, and we regret that the templates, design options, and overall navigation did not work for you. Your feedback regarding formatting, color choices, and ease of use is taken seriously, as these are key areas we continuously work to improve.
For anything you might need, whether it’s additional clarification, assistance with your documents, or support regarding your experience, please do not hesitate to reach us directly at [email protected]. Our team will be happy to assist you and ensure you receive the guidance and support you need.
Thank you for sharing your feedback with us. It helps us improve and better serve our users.
Best regards,
ResumeBuilder Customer Support Team.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-06-24
Hello,
Thank you for your feedback. We’re glad to hear that you found our platform to be a powerful tool for building your resume. Your support is greatly appreciated, and we’re happy to be part of your career journey.
Best regards,
ResumeBuilder Customer Support Team.
D
Dayna Getz · 3 reviews · Experienced 2026-06-18 ·
★★★★★
Near perfect in ease
Near perfect in ease.
Disappointed there isn't a job board of nearby locations hiring.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-06-22
Hello,
Thank you for your thoughtful feedback. We’re glad to hear that you found the platform nearly perfect in terms of ease of use. We also appreciate your suggestion regarding a local job board feature. Feedback like yours is very valuable and helps us continue improving our services to better meet our users’ needs.
Best regards,
ResumeBuilder Customer Support Team.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-06-20
Hello,
Thank you for your review. We’re delighted to see that you found our platform so easy to use. Our goal is to make resume creation as simple and stress-free as possible, and we appreciate your positive feedback.
Warm regards,
The ResumeBuilder Team.
Great app, I just wished there was a feature to complete a resume for the day and not monthly subscriptions.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-06-20
Hello,
Thank you for your review. We’re glad to see that you found our app helpful and easy to use. We also appreciate your feedback regarding subscription. Comments like yours help us better understand our users’ preferences and identify opportunities to improve the overall experience.
Kind regards,
The ResumeBuilder Team.
This worked so well I received an offer a week later after applying for only one job! Thank you!!! It was fast, easy, checked for mistakes, and made sure my skills were well represented!
Reply from ResumeBuilder.com - Create Your Professional Resume2026-06-16
Hello,
Thank you for sharing your amazing experience. We are thrilled to hear that our platform helped you secure a job offer so quickly after applying. It’s wonderful to know that you found the process fast, easy, and effective in highlighting your skills and ensuring your resume was polished. Congratulations on your success, and we wish you all the best in your new role.
Best regards,
Customer Support Team.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-06-16
Hello,
Thank you for your kind words. We are delighted to hear that you had a great experience using our service. Your feedback motivates us to continue providing helpful and user-friendly tools.
Best regards,
Customer Support Team.
M
Mike · 2 reviews · Verified · Experienced 2026-06-13 ·
★★★★★
it was easy to make a resume
Reply from ResumeBuilder.com - Create Your Professional Resume2026-06-16
Hello,
Thank you for your feedback. We are glad to hear that you found it easy to create your resume using our platform. Our goal is to make the process as simple and efficient as possible, so it’s great to know your experience reflected that.
Best regards,
Customer Support Team.
The experience using ResumeBuilder.com was simple and easy to use. I highly recommednd this website for all you resume and cover letter needs.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-06-08
Hello,
Thank you for your review. We’re pleased to know that you found ResumeBuilder simple and easy to use. It’s great to know that our tools helped meet your resume and cover letter needs. We appreciate your recommendation and your support.
Kind regards,
ResumeBuilder Customer Support Team.
A
Adrian Madrid · 1 review · Verified · Experienced 2026-06-07 ·
★★★★★
Excellent resume building tool
With this tool I was able to start and complete a full & comprehensive resume in under an hour. Would highly recommend this tool to anyone needing one.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-06-08
Hello,
Thank you for sharing your experience. We’re glad to see that our platform helped you create a comprehensive resume quickly and efficiently. Our goal is to provide tools that simplify the resume-building process while helping users showcase their qualifications effectively. We appreciate your recommendation and your support.
Warm regards,
ResumeBuilder Customer Support Team.
Wonderful tool to use to make a résumé especially if you haven’t done one in a while. I will give it 10 stars if I could.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-06-08
Hello,
Thank you for sharing your feedback. We’re delighted to see that you found our platform helpful for creating your résumé, especially after some time away from the process. Our goal is to make resume building as simple and effective as possible, and we truly appreciate your enthusiastic recommendation.
Kind regards,
ResumeBuilder Customer Support Team.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-06-08
Hello,
Thank you for sharing your experience. We’re thrilled to see that you successfully landed a job and that our platform was able to support you along the way. We appreciate your kind words and wish you continued success in your new role.
Warm regards,
ResumeBuilder Customer Support Team.