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Education & Training

ResumeBuilder.com - Create Your Professional Resume

104 reviews

4.1104 reviews
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About ResumeBuilder.com - Create Your Professional Resume

Data updated
Website
www.resumebuilder.com
Category
Education & Training
Location
United States · Guaynabo
Status
Unclaimed
Last 12 months
104 reviews
Replies to negative
100% (21/21)
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Is ResumeBuilder.com - Create Your Professional Resume legit?

ResumeBuilder.com - Create Your Professional Resume (www.resumebuilder.com) has a 4.1 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Education & Training and its reputation is good. 78% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.

What people say

R
Rosalyn Joyner · 2 reviews · Verified · Experienced 2026-07-10 ·

Best resume builder been using them for…

Best resume builder been using them for years now

J
Jai Pratap Singh · 1 review · Verified · Experienced 2026-08-07 ·

It was really very nice and easy to…

It was really very nice and easy to prepared resume. Thanks all team of ResumeBuilder.com

Reply from ResumeBuilder.com - Create Your Professional Resume2026-08-07

Hello, Thank you for your kind review. We're delighted to know that you found our platform easy to use and that it helped you prepare your resume with ease. We truly appreciate your thoughtful feedback. Warm regards, ResumeBuilder Support Team.

L
Latoya Gibson · 2 reviews · Experienced 2026-08-06 ·

extremely satisfied

Reply from ResumeBuilder.com - Create Your Professional Resume2026-08-07

Hello, Thank you for your positive review. We're delighted to see that you were extremely satisfied with your experience using our platform. We truly appreciate your feedback and thank you for choosing ResumeBuilder. Kind regards, ResumeBuilder Support Team.

A
Ahmad Mansur · 1 review · Experienced 2026-05-13 ·

It’s great

It’s great. And Easy. Thank Y’all. ;):) A.A.M.

Reply from ResumeBuilder.com - Create Your Professional Resume2026-08-05

Hello, Thank you for your kind review. We're delighted to see that you found our platform easy to use and had a great experience. We truly appreciate your feedback and thank you for choosing ResumeBuilder. Warm regards, ResumeBuilder Support Team.

C
Colleen Loughlin · 1 review · Experienced 2026-07-31 ·

Resume Building with Ease

ResumeBuilder was user friendly and helped make a professional resume quickly. Formatting issues once made resume writing a daunting task now resumes can be crafted with ease.

Reply from ResumeBuilder.com - Create Your Professional Resume2026-08-04

Hello, Thank you for sharing your experience. We're delighted to see that you found ResumeBuilder user-friendly and that it helped you create a professional resume quickly. It's especially rewarding to know that our platform made the formatting process simple and turned what was once a daunting task into an easy experience. We truly appreciate your kind feedback and wish you every success in your job search. Warm regards, ResumeBuilder Support Team.

C
Coretha Robinson · 3 reviews · Verified · Experienced 2026-07-24 ·

They help you with everything.

I was able to do something I never done before.

Reply from ResumeBuilder.com - Create Your Professional Resume2026-08-03

Hello, Thank you so much for taking the time to share your experience with us. We are delighted to hear that our platform helped you every step of the way and enabled you to achieve something new. Empowering our users to accomplish their goals with confidence and ease is always our top priority. Best regards, ResumeBuilder Support Team.

J
Jason D Romaniuk · 1 review · Verified · Experienced 2026-07-29 ·

In terms of of quality all good

In terms of of quality all good I. Terms of misleading Very misleading Nothing is free. And then if I want to print I should upgrade Disappointed very.

Reply from ResumeBuilder.com - Create Your Professional Resume2026-07-30

Hello, Thank you for reaching out and for taking the time to share your experience. We apologize for any inconvenience or confusion you may have experienced with our website. We understand your concerns and would like to provide some clarification. Our platform offers two account types: Basic Access (free) and Full Access (paid). Basic Access allows users to explore our creation tool and test its features before purchasing. You are free to use the tool and create your documents; however, it only allows you to download a plain text version and does not include any of our premium features. Meanwhile, our Full Access plan, available for a small additional fee, offers extra features such as printing, emailing, and downloading documents using our copyrighted templates, as well as other services to simplify your job search, like cover letters, interview tips, and more. You have 14 days to use these enhanced features and optimize your document creation. If you don't cancel your subscription within this period, it will automatically renew to our monthly access for uninterrupted access. We understand that budgeting for a subscription can be challenging. For this reason, we're always striving to improve our offering to provide the best value without neglecting our users' needs and preferences. Feel free to contact us at [email protected] to inquire about available special offers, if you have any other questions, or need further assistance. Thank you again for your feedback, and wish you the best of luck. Best regards, ResumeBuilder Support Team.

M
Mulan · 1 review · Experienced 2026-07-26 ·

It was easy and I was able to download right away!

I used it a couple times and it was easy!

Reply from ResumeBuilder.com - Create Your Professional Resume2026-07-29

Hello, Thank you for taking the time to share your experience. We're delighted to see that you found our platform easy to use and that you were able to download your resume right away. It's great to know we could make the process simple and convenient for you. Kind regards, ResumeBuilder Support Team.

A
Ace · 1 review · Verified · Experienced 2026-07-23 ·

Have to call to cancel subscription ($50/mo)

The resume builder is fantastic and easy to use. However, you have to calm someone to cancel your subscription and listen to their sales pitch spiel which is honestly unnacceptable in the year 2026. Click to cancel is the standard and the fact that they don't do that is extremely frustrating.

Reply from ResumeBuilder.com - Create Your Professional Resume2026-07-29

Hello, Thank you for sharing your feedback. We're glad to hear you found our resume builder easy to use, and we sincerely apologize for the frustration you may have experienced with the cancellation process. We would like to clarify that you can cancel at any time, as there are no contracts or cancellation fees. You may cancel your subscription yourself online or, if you prefer, by contacting us via phone, chat, or email. To cancel your subscription online: 1. Go to Settings. 2. Select Subscription. 3. Click Cancel Subscription. 4. When the pop-up appears, select Yes, Cancel My Account. Once these steps are completed, your cancellation is confirmed, and you will not be billed again. Also, we have located your account and confirmed that it has been canceled; no further charges will apply. You received an email confirmation about this information. We appreciate your feedback and are continuously working to improve our platform and provide the best possible user experience. If you have any further questions or need assistance, please don't hesitate to contact our support team at [email protected], we are here to help. Best regards, Customer Service Team.

D
Dithin Raj · 3 reviews · Experienced 2026-05-15 ·

Resumebuilder.com is a fraud company

This compnay is a fraud. They sign you up for a trial with your credit card and there is no option to cancel. We need to write tot them to cancel which they don't do even after multiple requests and they keep charging the card every month. Trust Pilot I can share the proof of this if you give me link to upload the same. Don't remove my comment.

Reply from ResumeBuilder.com - Create Your Professional Resume2026-07-22

Hello, Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing. Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans such as our 14-day trial offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions. To cancel your subscription within your account, please follow these steps: Go to Settings. Select Subscription. Click on Cancel Subscription. When the pop-up appears, choose Yes, Cancel My Account. Once completed, your cancellation is confirmed and you will not be billed again. We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input, as it helps us improve for all users. Best regards, ResumeBuilder Customer Support Team.

S
Sorin Bogdan · 1 review · Experienced 2025-10-08 ·

They kept charging me for months after canceling their service

They kept charging me for months after cancelation, without me using the service, and worst of all, without sending any receipts after charging - otherwise I would take measures long time ago. Unfortunately, I only noticed it now in my bank statement, and realized I was paying 24 euros/month all this time. What kind of company doesn't provide email receipts for electronic purchases? Stay away from these fraudsters!

Reply from ResumeBuilder.com - Create Your Professional Resume2026-07-22

Hello, We are sorry to hear that you didn't have a smooth cancellation process. We sincerely apologize for any dissatisfaction you've experienced, and would like to offer further assistance and clarification. Our service includes a 14-day trial that auto-renews to a monthly subscription unless canceled. To avoid any misunderstanding, we provide this information before, during, and after the subscription process. We also include these details in the welcoming email sent upon purchase. We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team at [email protected]. Thank you for your understanding and your valuable time, ResumeBuilder Customer Support Team.

S
Shankar Narayan G · 1 review · Verified · Experienced 2026-07-16 ·

Nice one with ready to use templates…

Nice one with ready to use templates added with AI features helped me to document the resume quickly and in seamless way. Thought provoking templates and ease of use features make Resumebuilder my choice always and at anytime

Reply from ResumeBuilder.com - Create Your Professional Resume2026-07-22

Hello, Thank you so much for your wonderful review! We're thrilled to hear that you found our ready to use templates and AI powered features helpful in creating your resume quickly and seamlessly. It's especially rewarding to know that our templates, suggestions, and ease of use have made ResumeBuilder your preferred choice whenever you need to update your professional documents. We truly appreciate your trust and wish you continued success in your career. Kind regards, ResumeBuilder Customer Support Team.

I
Ivan Williams · 1 review · Verified · Experienced 2026-07-16 ·

Great site the only one I use when i…

Great site the only one I use when i need to update my resume.

Reply from ResumeBuilder.com - Create Your Professional Resume2026-07-22

Hello, Thank you for your amazing review! We're honored to hear that ResumeBuilder is the only platform you choose whenever it's time to update your resume. Your continued trust means a great deal to us. We're committed to providing easy to use tools and professional resources that help job seekers present their skills with confidence. Thank you for choosing ResumeBuilder, and we wish you every success in your career. Kind regards, ResumeBuilder Customer Support Team.

D
Danny Waulk · 1 review · Verified · Experienced 2026-07-16 ·

very helpful creating my resume and…

very helpful creating my resume and easy to follow with added suggestions.

Reply from ResumeBuilder.com - Create Your Professional Resume2026-07-22

Hello, Thank you for your fantastic review! We're delighted to hear that ResumeBuilder was helpful in creating your resume and that you found the process easy to follow. We're also pleased that our suggestions added value to your experience. Our goal is to provide intuitive tools and helpful guidance that make building a professional resume simple and effective. We appreciate your support and wish you every success in your job search. Kind regards, ResumeBuilder Customer Support Team.

Z
Zz · 1 review · Verified · Experienced 2026-07-07 ·

I asked to CANCEL and she wouldn’t do…

I asked to CANCEL and she wouldn’t do it she just lowered the price. I used to recommend this site for my friends looking for a new job now i DONT

Reply from ResumeBuilder.com - Create Your Professional Resume2026-07-22

Hello, Thank you for taking the time to share your feedback. We sincerely regret to hear about your experience, as this is not the level of customer service we strive to provide. We have located your account and confirmed that your subscription has been canceled. No further charges will apply, and a confirmation email has been sent to you with this information. We regret any misunderstanding regarding your cancellation request. If you have any questions about your billing or would like additional assistance with your account or plan options, please feel free to contact our support team at [email protected]. We're here to help and truly appreciate your feedback, as it helps us continue improving the experience for all of our users. Kind regards, ResumeBuilder Customer Support Team.

D
Dori Cook · 3 reviews · Experienced 2026-07-14 ·

I would like to cancel my subscription…

I would like to cancel my subscription now. Please 🙏🏼 Thank you 😊 Michael Cook

Reply from ResumeBuilder.com - Create Your Professional Resume2026-07-16

Hello, Thank you for sharing your feedback. You can cancel your subscription at any time, as there are no contracts or cancellation fees. You may do so yourself online or by contacting our support team via phone, chat, or email, whichever is most convenient for you. To cancel your subscription, please follow these steps: 1. Go to Settings. 2. Select Subscription. 3. Click Cancel Subscription. 4. When the pop-up appears, select Yes, Cancel My Account. Once these steps are completed, your subscription will be canceled, and no further charges will apply. If you need any assistance with the cancellation process or have other concerns, please don't hesitate to contact our support team at [email protected]. We will be glad to help. Kind regards, ResumeBuilder Support Team.

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Arthur Stephensjr. · 1 review · Experienced 2026-07-14 ·

I can now be found in the url system…

I can now be found in the url system it gives me a identity

Reply from ResumeBuilder.com - Create Your Professional Resume2026-07-16

Hello, Thank you for taking the time to share your feedback! We're delighted to hear that your Bold.pro profile has helped strengthen your online professional presence and given you greater visibility. We appreciate your support and are glad our platform has been a valuable part of your career journey. We wish you continued success in reaching your professional goals. Best regards, ResumeBuilder Customer Support Team.

M
Mbali Mzileni · 2 reviews · Experienced 2026-07-12 ·

Unauthorized transaction

I had signed up for a subscription which was canceled the same day on Resume builders site ,just got an unauthorized transaction. Please good people do not use this service.

Reply from ResumeBuilder.com - Create Your Professional Resume2026-07-14

Hello, We are sorry to hear that you didn't have a smooth cancellation process. We want to take this opportunity to offer further clarification. Our service includes a 14-day trial that auto-renews to a monthly subscription unless canceled. To avoid any misunderstanding, we provide this information before, during, and after the subscription process. We also include these details in the welcoming email sent upon purchase. We understand and recognize the importance of clarity at all stages of the customer experience, and we remain committed to providing dedicated assistance. We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team at [email protected]. Best regards, ResumeBuilder Customer Support Team.

T
Tamra Schorck · 1 review · Experienced 2026-07-09 ·

FRAUD - Billing account MULTIPLE times a month

The resume building was great. However, BEWARE if you have a subscription as they will charge your account multiple times. June they charged me 3 times, May they charged me 2 times, April 2 times, March 2 times, February 1 time (the only one that was correct), January 2 times, December 2 times, November 2 times, October 3 times. Called customer service and they denied that they received the additional payments, however same company in Puerto Rico with same address. Seems a little fishy and obviously some kind of fraud is going on!! I will be contacting the Better Business Bureau and an attorney as they were not authorized to charge these additional amounts. BEWARE and check your statements!!!!

Reply from ResumeBuilder.com - Create Your Professional Resume2026-07-14

Hello, Thank you for taking the time to share your feedback. We sincerely regret any confusion and frustration experienced. We appreciate the opportunity to provide additional clarification regarding our subscription and billing process. Our platform is designed to offer users full access to all features during a 14-day paid trial period. If the trial is not canceled within this timeframe, it transitions into a paid monthly subscription in order to maintain uninterrupted access. There is only one monthly charge per active subscription. This information is provided throughout the registration process, including at the time of payment, within the terms and conditions, and in the confirmation email sent after the initial purchase. This email outlines key details such as the subscription terms, billing frequency, and cancellation process, with the intention of maintaining transparency. We understand and recognize the importance of clarity at all stages of the customer experience, and we remain committed to providing dedicated assistance. We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team at [email protected]. Best regards, ResumeBuilder Customer Support Team.

M
Max Rabe · 31 reviews · Experienced 2026-07-07 ·

watch out

watch out! They are trying to scam you by signing you up of a subscription automatically

Reply from ResumeBuilder.com - Create Your Professional Resume2026-07-07

Hello, We appreciate you sharing your experience. We sincerely apologize for any confusion or frustration you may have experienced with our website. We want to assure you that our service is transparent, and we provide a clear overview of our subscription model and billing terms before, during, and after the sign-up process. We understand your concerns and would like to provide some clarification. Our service works through a subscription model. After the initial fee, which grants full access to all features, such as unlimited resumes and cover letters, job application tips, expert-written content, etc., if the subscription is not cancelled within 14 days, it automatically renews into a paid monthly plan to maintain uninterrupted access. These conditions are presented during the registration process, including at the point of purchase, within the terms and conditions, and again in the confirmation email sent immediately after the initial payment. This message outlines the subscription terms, billing frequency, and cancellation information with the intention of maintaining and ensuring full transparency. You can also see it reflected in your account details: "Settings/Subscription Overview/View billing history". We understand and recognize the importance of clarity at all stages of the customer experience, and we remain committed to providing dedicated assistance. To provide you with the support you need, please look for a message from Trustpilot asking for your account information. We are fully committed to changing your opinion about us and ensuring you receive the excellent customer service we take pride in. Best regards, ResumeBuilder Customer Support Team