Is ResumeBuilder.com - Create Your Professional Resume legit?
ResumeBuilder.com - Create Your Professional Resume (www.resumebuilder.com) has a 4.1 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Education & Training and its reputation is good. 78% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
ResumeBuilder came in handy for sure!
It's easy to use and helped me create a great resume - quickly with no stress.
I got a new job :)
Highly recommend!
Reply from ResumeBuilder.com - Create Your Professional Resume2026-03-14
Hello,
Thank you for taking the time to share your experience. We are very glad to hear that the platform was easy to use and helped you create a strong resume quickly and without stress. Congratulations as well on your new job, and we truly appreciate your recommendation.
Best regards,
ResumeBuilder Customer Service Team.
One of the best tool, it would be perfect with some improvement suggestions I have.
I like the tool very much. It would be better to have flexibility of changing the template, such as removing the photo from certain template. It doesn't support. The other issue is after adding new sections, if you decided to change template. all newly added sections will be disappeared.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-03-14
Hello,
Thank you for sharing your thoughtful feedback. We are very pleased to hear that you enjoy using the platform and consider it one of the best tools for building a resume.
We also appreciate your suggestions regarding template flexibility and section management when switching templates. Feedback like yours is very valuable, as it helps our team better understand how users interact with the builder and identify areas where improvements can further enhance the experience.
Best regards,
ResumeBuilder Customer Service Team.
a
aeli · 1 review · Experienced 2026-03-11 ·
★★★★★
Warning: DO NOT subscribe!
Guys, keep your money and DO NOT subscribe!
I paid for a weekly subscription, and got charged for a monthly subscription. Without any RECEIPT or NOTIFICATION. These good reviews are probably fake and paid.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-03-14
Hello,
Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.
Our platform is designed to offer users full access to all features during a 14-day paid trial period. If the trial is not canceled within this timeframe, it transitions into a paid monthly subscription in order to maintain uninterrupted access. This information is provided throughout the registration process, including at the time of payment, within the terms and conditions, and in the confirmation email sent after the initial purchase. This email outlines key details such as the subscription terms, billing frequency, and cancellation process, with the intention of maintaining transparency.
We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input, as it helps us improve for all users.
Best regards,
Customer Support Team.
J
Joe · 1 review · Verified · Experienced 2026-03-13 ·
★★★★★
This was a great tool to help build a…
This was a great tool to help build a resume after not having one for many years. I was successful in finding a new job within weeks of creating a new onw
Reply from ResumeBuilder.com - Create Your Professional Resume2026-03-14
Hello,
Thank you for sharing your experience. We are delighted to hear that the platform helped you create a resume after many years and that it supported you in successfully securing a new job so quickly. It is always rewarding to know that our tools contribute to such positive outcomes.
Best regards,
ResumeBuilder Customer Service Team.
J
JOAN GRIMES · 1 review · Experienced 2026-03-13 ·
★★★★★
You all are very helpful with even…
You all are very helpful with even comprising a resume style.
I try it with the Microsoft templates, sometimes I get the feedback. Sometimes I don't.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-03-14
Hello,
Thank you for your feedback. We are pleased to hear that you found the platform helpful when working on your resume and exploring different resume styles. Our goal is to make the process clear and supportive for users creating or improving their documents.
Best regards,
ResumeBuilder Customer Service Team.
maureen was very professional and explained why I should not cancel my subscription which was the reason for my call.
she was fantastic and I can say for a fact that she became the best customer service rep that I had come in contact with. she was sooo pleasantly amazing that I told her that I look forward to having tea with her and discussing soccer. she is indeed, good asset for the company. I wish all customer service reps could be trained by her. thank you so much for hiring her and the opportunity of me meeting her today.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-03-12
Hello,
Thank you very much for taking the time to share such thoughtful feedback about your experience. We are delighted to hear that the support you received was professional, informative, and truly memorable. It is wonderful to know that the interaction left such a positive impression and that the assistance provided helped address your concerns.
We greatly appreciate you recognizing the dedication and professionalism of our customer support team. Comments like yours mean a great deal and help highlight the level of service we strive to deliver to every user.
Best regards,
ResumeBuilder Customer Service Team.
ResumeBuilder is exactly what I was looking for!
Easy to use, and you have so many options.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-03-09
Hello,
Thank you for your wonderful feedback. We’re delighted to hear that ResumeBuilder was exactly what you were looking for and that you found the platform easy to use with many helpful options. We appreciate you taking the time to share your experience and wish you every success in your job search.
Best regards,
ResumeBuilder Customer Service Team.
S
Scott H. · 2 reviews · Verified · Experienced 2026-03-06 ·
★★★★★
It was pretty easy and saved me a lot…
It was pretty easy and saved me a lot of time.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-03-08
Hello,
Thank you for taking the time to share your feedback. We're happy that our service was user-friendly and efficient. We aim to ensure seamless usage for all our customers.
Kind regards,
Customer Service Team.
J
Jennifer C · 1 review · Verified · Experienced 2026-02-01 ·
★★★★★
Very easy to use and so many beautiful…
Very easy to use and so many beautiful formar options. I will use again for me next job search.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-03-08
Hello,
We truly appreciate your feedback and awarding us a five-star rating! It brings us satisfaction to know that you found our platform easy to use and enjoyed the variety of formatting options available. Ensuring your satisfaction is our top priority. We look forward to continuing to support you again in the future.
Warm regards,
Customer Service Team.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-03-04
Hello,
Thank you for your feedback. We are glad to see that you found ResumeBuilder user-friendly. Your comments encourage us to keep improving the platform to support all users in creating professional resumes efficiently.
Best regards,
The ResumeBuilder Team.
M
Michael Martin · 1 review · Verified · Experienced 2026-03-03 ·
★★★★★
I used Resume Builder for 3 months
I used Resume Builder for 3 months. Words cannot express how much this site helped me formulate my resume. I ended getting a 6 figure job and part of it is due to Resume Builder. Thank you again!
Reply from ResumeBuilder.com - Create Your Professional Resume2026-03-04
Hello,
Thank you for sharing your experience. We are thrilled to see that ResumeBuilder contributed to your success and that you were able to achieve your career goals. Your feedback is greatly appreciated and motivates us to continue providing tools that help users craft effective resumes.
Warm regards,
The ResumeBuilder Team.
B
BARBARA · 5 reviews · Experienced 2026-02-27 ·
★★★★★
I want my money back
I want my money back!
All I wanted was 7 days,
And now you are charging me 39,99!!!! Why do you still have my credit card details?
I didn’t sign for this! I will contact my bank and my lawyer if you don’t make a full refund and cancel my subscription! It’s a scam! I feel robed!!!!
Reply from ResumeBuilder.com - Create Your Professional Resume2026-03-03
Hello,
We are genuinely sorry for any confusion and frustration you’ve experienced. We want to take this opportunity to offer further clarification.
Please note that we currently do not provide a one-time payment option. Our platform is designed to offer users full access to all features during a 14-day paid trial period. If the trial is not canceled within this timeframe, it transitions into a paid monthly subscription in order to maintain uninterrupted access. This information is provided throughout the registration process, including at the time of payment, within the terms and conditions, and in the confirmation email sent after the initial purchase. This email outlines key details such as the subscription terms, billing frequency, and cancellation process, with the intention of maintaining transparency.
If you have any specific questions about your account or would like further clarification about our services, please don't hesitate to contact our support team directly at [email protected]. We're here to help and want to ensure you have all the information you need to make the best decision for your career needs.
Best regards,
ResumeBuilder Customer Service Team.
A
Anthony Brown · 5 reviews · Verified · Experienced 2026-02-25 ·
★★★★★
Good ways to modify my resume
Reply from ResumeBuilder.com - Create Your Professional Resume2026-02-26
Hello,
We're glad to hear you found our site helpful to improve your resume! Thank you so much for sharing your positive experience with us!
Best regards,
Customer Service Team.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-02-24
Hello,
Thank you for your feedback! We’re pleased to see that you are delighted with the service. Providing a smooth and reliable experience for creating and improving resumes is always our priority.
All the best,
The ResumeBuilder Team.
The user interface is well thought through. The guidance and suggestions are useful.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-02-24
Hello,
Thank you for your feedback. We’re glad to know that you found the user interface intuitive and that the guidance and suggestions were useful. Our goal is to make resume creation clear, efficient, and supportive for every user.
Kind regards,
The ResumeBuilder Team.
M
Mike LePard · 1 review · Experienced 2026-01-20 ·
★★★★★
At best the resume builder is a decent…
At best the resume builder is a decent place to start, however, it requires a great deal of editing. It may be useful for organizing your thoughts, but it relies on boilerplate jargon.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-02-25
Hello,
Thank you for taking the time to share your feedback. We are sorry to see that your experience did not fully meet your expectations. While we’re glad to hear the builder may have helped as a starting point for organizing your thoughts, we regret that the content felt too generic and required more editing than anticipated.
Our goal is to provide helpful structure and guidance while still allowing flexibility for personalization, and we understand how important it is for a resume to feel authentic and tailored. Your comments are valuable and help us continue improving both our templates and wording suggestions.
If there is anything specific that we could have done to improve your experience, we would truly appreciate the opportunity to learn more. Please feel free to contact us at [email protected]
so we can better assist you.
Best regards,
ResumeBuilder Customer Support Team.
Fantastic web service to update, edit, and get help to improve resumes.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-02-24
Hello,
Thank you for sharing your experience. We’re pleased to see that our platform has been helpful for updating, editing, and improving your resumes. Providing tools that make resume creation easier and more effective is central to what we do.
Best regards,
The ResumeBuilder Team.
R
Roger · 1 review · Verified · Experienced 2026-02-19 ·
★★★★★
I was advised to keep resume builder…
I was advised to keep resume builder because I am still looking for a job. It was mentioned that cover letters are very helpful for getting a prospective employer to hire me. I was given a discounted rate of 4.95 which was to hard to pass up.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-02-20
Hello,
We appreciate you taking the time to share your experience and are pleased that the available offer provided added value. We’re glad to know that ResumeBuilder continues to support you during your job search. It's our goal to provide resources to enhance cover letters and how your qualifications are presented to potential employers.
Kind regards,
The ResumeBuilder Team.
L
Luke · 1 review · Experienced 2026-02-17 ·
★★★★★
I was charge full price for…
I was charge full price for subscription that was cancelled before the free trial was over.
Reply from ResumeBuilder.com - Create Your Professional Resume2026-02-18
Hello,
We sincerely apologize for any dissatisfaction experienced. We have located your account and confirmed that it has been canceled, no further charges will apply. You received an email confirmation about this information.
Upon further review, we have also provided you with a refund as a sign of goodwill. Please allow 7–10 business days for the refund to be available on your account. We greatly appreciate your feedback as it helps us identify and address any issues.
Please note that only accounts currently active with a subscription are subject to charges. Our platform is designed to offer users full access to all features during a 14-day paid trial period. If the trial is not canceled within this timeframe, it transitions into a paid monthly subscription in order to maintain uninterrupted access.
This information is provided throughout the registration process, including at the time of payment, within the terms and conditions, and in the confirmation email sent after the initial purchase. This email outlines key details such as the subscription terms, billing frequency, and cancellation process, with the intention of maintaining transparency.
We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input, as it helps us improve for all users.
Best regards,
ResumeBuilder Customer Service Team.
Awesome tool for resume build. Quick templates with AI assisted descriptions. Highly recommend made one fast
Reply from ResumeBuilder.com - Create Your Professional Resume2026-02-16
Hello,
Thank you for your fantastic feedback! We’re thrilled to hear that you found the resume builder quick and easy to use, and that the AI-assisted descriptions helped streamline the process.
We truly appreciate your recommendation and wish you the very best in your job search.
Kind regards,
The CareerBuilder Team.