Great service
Great service Saves us much time and effort .
Reply from Rinse2026-06-26
Hello Stan! Thank you for your kind words! We're so glad our service helps save you time and effort. We appreciate your support!
About Rinse
Data updated- Website
- www.rinse.com
- Category
- Shopping & Fashion
- Location
- United States · San Francisco
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 100% (3/3)
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Is Rinse legit?
Rinse (www.rinse.com) has a 4.8 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
SO nice not to schlep to a laundry room.
Reply from Rinse2026-06-26
Hello Judy! Thanks for your kind words! We're so glad we can make laundry one less thing to worry about. We appreciate your support!
Absolutely love Rinse
Absolutely love Rinse! Their service is reliable, consistent, and always exceeds my expectations. My laundry comes back fresh, perfectly clean, and neatly folded every time. It’s such a convenient service, and I can always count on them for quality and professionalism. Highly recommend!
Reply from Rinse2026-06-26
Hi Sally! Thank you so much for your thoughtful review! We're thrilled to hear you can always count on us for quality, convenience, and reliable service. We truly appreciate your recommendation!
20+days in PICU & 6 hours from home.
My daughter was at UCLA Mattel Children’s hospital for 20 days following brain surgery. We did not expect to be there for that long and did not have time to properly prepare. We are from Arizona and home is 5+ hours away. I was so very grateful for this service and for the valets who were kinds during pickup and drop off.
Reply from Rinse2026-06-24
Hello Andrea! We’re so glad we could provide a little peace of mind during such a difficult and unexpected time. Wishing your daughter continued healing, and thank you for your kind words about our valet team—they’ll be grateful to hear them.
Great service
Great service. Fast turn around. Very convenient pickup and drop-off times.
Reply from Rinse2026-06-25
Hi Robert! Thanks so much for the kind words! We're glad you had a great experience and appreciate you trusting us. We look forward to serving you again!
The service is fine the prices on the…
The service is fine the prices on the other hand could be different
Reply from Rinse2026-06-29
Hello Bawb- I'm glad you like our service. I understand that our prices may not be as affordable as you'd like. The good news is you have options to make it more affordable. I'll call you later in the day to discuss this, as well as a small gift as a token of appreciation for your feedback.
Rinse is fantastic
Rinse is fantastic. Their customer service is stellar. 10/10! Great communication and just a real seamless experience. Their app is easy to use and their drivers are very courteous and professional. And my clothes are clean and folded. If you do not like doing laundry then Rinse is your answer. Love them!
Reply from Rinse2026-06-25
Hi Mark! Thanks so much for your amazing review! We're thrilled to hear you had such a seamless experience. We truly appreciate your kind words about our team, app, and service, and we're so glad we can make laundry one less thing to worry about. We look forward to serving you again!
Great service
The service is exceptional. Happy client here :)
Reply from Rinse2026-06-23
Hello Kelvin! Thank you for the excellent review!
Great service
Reply from Rinse2026-06-22
Hello Frances! Thank you for the five star review!
Great service
As someone who travels frequently for work, keeping up with laundry isn’t always easy. Rinse has been a huge help. Their pickup and delivery windows are reliable, the turnaround time is consistently fast, and they’ve always been on time. My clothes come back clean, neatly folded, and ready to put away. The convenience and dependability have made a big difference in my routine. Highly recommend for busy professionals looking to save time without sacrificing quality.
Reply from Rinse2026-06-22
Hello Samuel! Thank you for the thoughtful review! We're delighted to hear that Rinse has made life a little easier during your busy travel schedule.
Just wow!
Great service! I appreciate getting our laundry cleaned and washed. Rinse team is excellent and customer service fast in getting back to me, even on weekends/ after hours. I highly recommend Rinse, especially for busy professionals
Reply from Rinse2026-06-22
Hello Kunal! Thank you for the recommendation!
They pick up late and deliver late
Reply from Rinse2026-06-18
Hi Pamela! Thank you for the 5 star review!
I have been a Rinse client for 2 years…
I have been a Rinse client for 2 years now. I use the rinse repeat service that they offer. I have been very happy with Rinse. They do a great job with my clothes. They are fast. They are consistent. Their customer service is excellent. They do a great job staying in touch with you regarding problems or issues. And they are very easy whenever I need to make a change with a pickup or a delivery. Even when changes on my end have been last minute. Rinse delivery people are always kind and communicative. My clothes always smell great. Rinse is not a cheap service--but the quality you get from Rinse is worth the higher price. I am a happy and satisfied client of Rinse--2 years going now.
Reply from Rinse2026-06-18
Hello Jason! Thank you for your continued support and kind words! We're so glad you've had a great experience with Rinse over the past two years. We truly appreciate your trust and look forward to serving you for many more years to come!
Good communication and service
Good communication and service, including contactless drop off through my building’s front desk. Will use again
Reply from Rinse2026-06-16
Hello Allison! Thank you for the great review!
I appreciate the fact that the pick up…
I appreciate the fact that the pick up and delivery experience is seamless. I think your price is a bit steep, but I’ve experienced clean clothes that are folded and I haven’t lost an item yet so I appreciate that also
Reply from Rinse2026-06-16
Hi Earl! Thank you for the excellent review!
its easy to use
its easy to use, great service
Reply from Rinse2026-06-16
Hello! Thank you for the 5 star review!
Rinse is a great service
Rinse is a great service. It really saves you time energy and effort. Customer service is also exceptional. Anytime I’ve had an issue. It was resolved the same day. Also, it’s rare to have an issue.
Reply from Rinse2026-06-16
Hello Cornelius! We greatly appreciate your 5 star review!
Helpful, easy, fast
Helpful, fast, easy. Very impressed w/ their folding of my clothes and socks.
Reply from Rinse2026-06-16
Hello! Thank you for the wonderful review!
Service is extremely excellent
Service is extremely excellent. Pick up & delivery personnel “spread da ALOHA” & are very accommodating & ALWAYS with a smile. I’m moving & disappointed that “RINSE” doesn’t serve the remote area that I’m moving to:(
Reply from Rinse2026-06-12
Hello! Thank you for the kind words! We truly appreciate your support.
Ahh maazingggg 🤩
Easy, quick , communication was amazing from beginning to end! LOVEDDDD IT
Reply from Rinse2026-06-12
Hello Maria! Thank you for the kind words! We truly appreciate your support.