Quick response!
Quick response!! Continuous follow up making sure the problem was solved.
About RoboForm
Data updated- Website
- www.roboform.com
- Category
- Media & Publishing
- Location
- United States · Fairfax, VA
- Status
- Unclaimed
- Last 12 months
- 64 reviews
- Replies to negative
- 100% (4/4)
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Is RoboForm legit?
RoboForm (www.roboform.com) has a 4.7 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 64 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Great way to keep all passwords safe
I've been using Roboform for years. Very happy and they have never let me down.
Roboform is great!!
Greatest thing around my tech does not believe that password are good but i like Roboform!
Robo for support is great
Robo for support is great, stuck with me until the problem was resolved, Awesome!
Great customer serv ice
Customer service answered and fixed my renewal problem quickly. Hopefully, in the future, the renewal specials will be the same or better than the new customer price.
Roboform a GREAT oassword manager!
Roboform works perfect as a password manager. No issues whatsoever. The best 'feature' Roboform has is the fact it has never been hacked. Thank You Roboform!
Always Quick to respond
Quick response time for my question. Fixed immediately.
Always been reliable through the many…
Always been reliable through the many years I've used it, never a ripple much less a hack.
Couldn't live without RoboForm!
I've used RoboForm for years. It's a fantastic tool that I couldn't live without! Excellent customer service to boot.
I had no problem changing the payment…
I had no problem changing the payment method for my auto renewal.
Quick response and results driven
Quick response and results driven. Your passwords have become the most vulnerable part of your identity. They are the key to unlock your entire financial and personal information presence online. Roboform continues to understand that and provides reliable service. Roboform has been entrusted with our most sensitive secrets, and they deliver every time.
I changed my password on several…
I changed my password on several accounts by using RoboForm password generator but the accounts won't recognize the new passwords and lost my old passwords so I got locked out of my accounts and RoboForm support does not exist. Feel like I'm paying RoboForm to cause me headaches
Reply from RoboForm2026-06-03
Hello Gary, thanks for letting us know. It sounds like you generated and stored a password in RoboForm but the site did not capture that. The good news is that you can always restore the previous saved password in RoboForm. See here for instructions: https://help.roboform.com/hc/en-us/articles/360046180791-How-can-I-Restore-my-data-from-a-backup#IndivItems In addition, kindly note that we offer live chat support 7 days a week at https://www.roboform.com/support and this is the fastest way to reach us.
all my passwords at my fingertips
all my passwords at my fingertips. I can use this app on all of my devices. I especially like the password generator.
passwords made easy
I like that it comes up with the best password, I don't have to type IDs and PW in. I can have more complicated passwords. What I don't like is when the roboform icon doesn't appear.I use Firefox and it continues to have issues with Roboform.
Easy to use.
Prompt response to need.
Love roboform
Just getting feedback right away
Highly Reliable, Intuitive, and The Best Password Manager In The Business
I have been using RoboForm for quite some time, and it is easily the most impressive password manager I have ever encountered. The vivid and colorful user interface is remarkably intuitive, making it a breeze to navigate even for those who are not tech-savvy. The standout feature for me is the auto-fill functionality; it is undoubtedly the most efficient and reliable tool of its kind, saving me a significant amount of time daily. Having it seamlessly synced across both my computer and mobile devices provides a level of convenience and security that is hard to beat. I am thoroughly pleased with the service and highly recommend it.
Easy transition from Norton Password…
Easy transition from Norton Password Manager. When I had one issue a ticket was quickly issued and a response was quickly provided that resolved my issue.