I like this store a lot
I like this store a lot, the prices are good, some items are pricier than others, but the pricier ones are better in my opinion at least quality wise.
About Roselinlin
Data updated- Website
- www.roselinlin.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 5 reviews
- Replies to negative
- 95% (226/237)
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Is Roselinlin legit?
Roselinlin (www.roselinlin.com) has a 2.9 out of 5 rating on OK.one, based on 489 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. Opinions are polarized: 46% rate it 4 stars or higher while 41% give 1 star; The business has replied to 95% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
If zero stars was available I would… The quality of their fabrics are so terrible - their sizing is way off.helpline 💚😡 ❻０７４❸➇❸➃➈➇ 🍧🏆Order received but item ordered was very much TOO SMALL and
If zero stars was available I would… The quality of their fabrics are so terrible - their sizing is way off.Order received but item ordered was very much TOO SMALL and I could not wear it. I gave it to a friend rather than go through the hassle of trying to return. This item was the second I ordered that was sent from China (two different sellers) and I believe I will not be ordering Chinese-origin clothing any more.i cpntacted the company I contacted them finally they issue me refund and return shipping label i am so happy with the customer This is my first time using Very disappointed. clothing is cheap quality.
The quality of their fabrics are so…THE MERCHANDISE WAS POOR The quality of their fabrics are so terrible 💎 company helpline💎:６０７４３８three4nine8.Order received but item ordered was very much TOO SMAL
The quality of their fabrics are so terrible - their sizing is way off.Order received but item ordered was very much TOO SMALL and I could not wear it. I gave it to a friend rather than go through the hassle of trying to return. This item was the second I ordered that was sent from China (two different sellers) and I believe I will not be ordering Chinese-origin clothing any more.i cpntacted the company I contacted them finally they issue me refund and return shipping label i am so happy with the customer This is my first time using Very disappointed. clothing is cheap quality.
The long sleeve shirts are just perfect…
The long sleeve shirts are just perfect for this season, they come at one and a half weeks and that's so nice.
I agree with other reviews on…
I agree with other reviews on Roselinlin offering poor quality and tiny, tiny sizings. I usualy wear a medium but with Roselinlin I have to order an XL or even XXL, depending on the item. The other comment I must make is, I WILL NEVER ORDER FROM THEM AGAIN! I have been waiting on my most recent order since 8/24/21 when it supposedly shipped --> RIDICULOUS! This company offers POOR QUALITY AND HORRIBLE (as in non-existent) SERVCE. If I do not receive my order by next week, I will report them to my credit card company for a full reverse of charges. I AM DONE!
Reply from Roselinlin2021-09-14
Hi Rosanne Hoffmann, Sorry for any inconvenience caused. For the order you mentioned, placed on Aug 25. It was shipped in 2 parcels. USPS tracking# 93001202076*****843820 and 930012022******019617. Both were delivered on Sept 13. Please double check your mailbox. We've also emailed you the details through email. Please check your inbox or spam emails. And as we check, you also placed a new order 5 days ago. We do thank you for your support. We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again! Currently we do not provide phone service. Any more issues, feel free to contact us via [email protected]. Stay safe and have a nice day!
The skirt and the blouses I ordered…
The skirt and the blouses I ordered here fits me nicely, the quality its good but one of the blouses wrinkles a lot even when I iron it.
'Cotton blend' means polyester in China
I have purchased the following seven items from Roselinlin, six were advertised as “cotton blend” and one as “silk”. I received a variety of materials, predominantly polyester. If this review website allows me to upload photos I will but if not, I posted those on Sitejabber. 1. "Casual Sleeveless Cotton-Blend Dresses" SPU: LEWDRCU5501 – this item is made of cotton, it’s a very thin see-through cotton but it’s almost wearable. 2. "Short Sleeve Casual Abstract Shirts & Tops" SPU: LE1NSH717135 – this item is polyester, the type that gives you electrostatic hair in seconds. 3. "Short Sleeve Vintage Cotton-Blend Shirts & Tops" SPU: LE1USH713CE9 – this item is predominantly polyester but with some portion of cotton making it feel like a soft polyester blend. 4. "Vintage Silk Pants" SPU: LE1GPA3F5773 – this item is not made of a horrible material, I don’t know what it is and how much of ‘silk’ is in it. The finish is poor quality though. Also, as you enter this SPU number to the Roselinlin search box, there will be two items, with different photos, and different prices, the version that shows the upper body (the cheap rubber upper finish) is the closest to the truth. 5. "Floral Short Sleeve Dresses" SPU: LE1RDR2181E2 – this item is polyester, not even water droplets go through it, think of the material your umbrella is made of. 6. "Color Block Casual Round Neckline Short Sleeve Shirts & Tops" SPU: LE1MSH54643E – this item is a polyester blend giving it a soft feel to a synthetic material. 7. "Short Sleeve V Neck Shirts & Tops" SPU: LEZSH5K0214 – as the items numbers 3 And 6 above, a polyester blend, it definitely has some cotton in it. I am 176 cm (5.77) tall and 58 kgs (127 pounds). In Australia, I wear Medium or Large or 10-12 usually – being tall my chest and hips are quite wide. I checked the measurement details for each item with a sewing tape as the sizing varied across all items and I ordered S and M based on the centimeters provided, yet all the items are huge, for example, a top that advertises as medium bust 98 cm is actually 106 cm bust, therefore, they don't maintain their records properly. Due to the baggy size and polyester materials, the items feel like something you would pick up in cheap mature-age lady shops. Kmart and BigW have a better quality 'cotton' I have received a response to my review stating that they would like to know which items have been incorrect in regards to sizing – that is all they have been interested in. I wrote them a lengthy email providing this information but also explaining that I would like all these items to be actual cotton such as in the case of the "Casual Sleeveless Cotton-Blend Dresses SPU: LEWDRCU5501" as some of the items they posted are polyester. I also explained, to be reasonable, that as a consumer I am unable to identify cotton clothing on their website if they are all advertised with the same “cotton blend” description yet I have received several different types of materials. ‘Sally’ responded that: “If you need the specific fabric composition, you can contact with us to know this information before you order” So… I emailed them several new SPU items where all items are currently advertised as “cotton blend” and to my disappointment, I received a response from ‘Mandy’ gaslighting me stating that: “We have listed the meterial details on the item's page . Please kindly check the item's page of them” and that “"cotton-blend" A cotton blend is another way of referring to a shirt that's made from 80% cotton and 20% polyester, linen, or rayon” As described above this information is incorrect, the majority of items are definitely not 80% cotton. Each time you email Roselinlin service, you are communicating with a new person and the process starts from scratch – there is no consistency which is why I see why organising returns is such an impossible process for consumers, and yes you do need to post to China, even though it is not an exchange problem but a false advertising problem. I don’t need to exchange the items as there is nothing to change to, the cotton blend items that are advertised don’t exist at all. Also, if you are in Australia, note that even if you chose currency as AUD you will still get US cost, in my case I was charged about AUD $50 more than I was advised in writing that I was to pay.
Reply from Roselinlin2021-08-31
Hi M G, Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. For the inaccurate measuremtns, could you please email us which items so that we can verify? Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again! Any more issues, feel free to contact us via [email protected]. Stay safe and have a nice day!
If zero stars was available I would…
If zero stars was available I would rate them as a big fat zero! The quality of their fabrics are so terrible - their sizing is way off. Their return policy is so bad - it costs almost as much to return as to buy. Stay away from this place. Most of these reviews are fake. Please, take my word for it!
Reply from Roselinlin2021-08-20
Hi Bonnie Hayman, Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements. We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again! Any more issues, feel free to contact us via [email protected]. Stay safe and have a nice day!
Have messaged them twice about an…
Have messaged them twice about an order and in two weeks, no response. This is the last time I order from them or Just Fashion, they like orders but drag their ft if anything is wrong. I am dealing with now for the last two weeks
Reply from Roselinlin2021-08-20
Hi Linda M. Davis, Sorry for any inconvenience caused. Upon checking, we have replied your email the same day you emailed us. Could you please check the spam emails in this case? We've also resent a new email to you. Our first reply: From: [email protected] Sent: 2021-08-18 15:40:16 To: flowerg****[email protected] Our second reply: From: [email protected] Sent: 2021-08-20 10:35:45 To: flowerg****[email protected] Any more issues, feel free to contact us via [email protected]. Stay safe and have a nice day!
Poor quality size untrue...refund cost…
Poor quality size untrue...refund cost is high..my order was $78. Tje cost to return to..guess were China was $49.86..the l8ve chat person just repeated that im responsible for the cost of returns..I'm hoping my credit card company can help..STAY AWAY...
Reply from Roselinlin2021-08-18
Hi Veronica Randazzo, Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again! Any more issues, feel free to contact us via [email protected]. Stay safe and have a nice day!
Do not order from this company
Do not order from this company. Cheap material poorly made, not at all like pictures.
Reply from Roselinlin2021-08-04
Hi Patricia Armour, Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again! Currently we do not provide phone service. Any more issues, feel free to contact us via [email protected]. Stay safe and have a nice day!
Final sales items damages and refusal to exchange
Do not order from this company. I ordered a final sales item. When I received it, it arrived damaged!!!! They refused to exchange it, return it or give me credit. They are not transparent as they do not let customers know that final sales items can be damaged with no hope of any exchange. Very disappointed
Reply from Roselinlin2021-07-29
Hi Stephanie, Sorry for any inconvenience caused. Return Policy -All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 15 days from the delivered date. Final sale items cannot be returned or exchanged. But if they are damaged, you can send us the pictures to show the damage and we will refund without asking you to return it. Any more issues, feel free to contact us via [email protected]. Stay safe and have a nice day!
BUYER BEWARE!!!!
BUYER BEWARE!!!! THIS COMPANY IS FROM CHINA, FROM ORDERING TO RECEIVING IS NOT WORTH THE LONG WAIT, CLOTHES ARE CHEAPLY MADE AND AT LEAST 3 SIZES TOO SMALL. YOU CANNOT RETURN ANYTHING BECAUSE YOU HAVE TO SHIP IT TO CHINA, THEY FIRST OFFER 15% REFUND, SECONDLY 25%, I AM SO SICK AND DISGUSTED OF DEALING WITH THEM, I TOOK THE 25% KNOWING THAT I WILL NEVER MAKE A PERSONAL PURCHASE FROM ROSELINLIN OR ANY CHINA COMPANY AND I AM BEING VERY PROACTIVE ON MY PURCHASES FROM BIG BOX COMPANIES AND WILL NOT TAKE SOMETHING MADE IN CHINA.
Reply from Roselinlin2021-07-27
Hi Barbara, Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again! Any more issues, feel free to contact us via [email protected]. Stay safe and have a nice day!
Let It Be A Pleasant Surprise
I'm from The Bahamas, I just ordered $218💸 worth of product from Roselinlin. The clothes on the website look amazing but seeing these reviews are making me anxious and unsure. I saw a top that a lady purchased..it did not look like the shirt displayed..Sigh..I guess I'll just have to wait and 👁👁see..🤷🏽♀️
Reply from Roselinlin2021-07-23
Hi Amber Evans, Thanks for your support! No worries, we are not a scam. Your order has been shipped and I have sent you an email to confirm. Any more issues, feel free to contact us via [email protected]. Stay safe and have a nice day!
Buyer Beware
Buyer Beware. ROSELINLIN has a return/ refund policy that raises red flags. You are required to return your merchandise to Guangzhou, Guangdong, China 510000 This address is invalid. People are being scammed to ship returns to a China address, pkg does not arrive at the destination or for unknown reason goes missing, no cash refund. Google use words Better Business Bureau (BBB) view the unfortunate ROSELINLIN Buyers who have been scammed. If you are in this situation, contact your bank and dispute the transaction. My Order US$109. arrived was NOT as Described. Not cotton. Not linen. Clothing Acetate synthetic. Wrinkly, Poor Workmanship ie. uneven seams (does not hang right, uncomfortable). My bank told me that ROSELINLIN is located in United Kingdom for return shipping. ROSELINLIN has not sent me a valid, approved return shipping address to United Kingdom. (not China). I feel that I'm being scammed.
Reply from Roselinlin2021-07-19
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. Would you please provide your order number so that we can help you? We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again! Any more issues, feel free to contact us via [email protected]. Stay safe and have a nice day!
Yet another scam company
Yet another scam company. DO NOT buy from them. The clothes look great on the website but they are made by people who can't sow and the material is cheap. I opened a complaint with PayPal and to get a refund I have to send them back to China. So they want me to pay $40 to send a $20 piece of crap back. Not happening. I will just mark it down to being scammed and hope someone reads this review and doesn't make the same mistake.
Reply from Roselinlin2021-07-19
Hi Kim, Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again! Any more issues, feel free to contact us via [email protected]. Stay safe and have a nice day!
BUYER BEWARE!!!!!
BUYER BEWARE!!!!!! THIS IS A HORRIBLE FOREIGN COMPANY. I CANNOT GET A RESPONSE ON RETURNING 4 ITEMS THAT ARE WAY TO SMALL AND POOR QUALITY MATERIALS. After their response I did find a reply in my spam folder that informed me all returns are too be shipped to China at my expense including any custom fees they go on to state that since returns are such a lengthy process they would like to offer me 15% refund.
Reply from Roselinlin2021-07-07
Hi Barbara, Sorry for any inconvenience caused. We always reply emails within 24 hours. You may check the spam emails if you did not receive our reply. Any more issues, feel free to contact us at [email protected]. Stay safe and have a nice day!
Items were not satisfactory and the…
Items were not satisfactory and the return process is a racket. I would never order anything from them again.
Reply from Roselinlin2021-06-18
Sorry for your unsatisfied. Your claim/complaint t/feedback is very important to us . We will always strive to improve the quality and service of our products and strive to create a better shopping platform. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day ! Best regards, Roselinlin
I should have checked reviews before…
I should have checked reviews before ordering. I didn't realize it was coming from China. Horribly cheap fabric and sizes no where near what was stated in their size chart. I would have returned, but I would have to pay shipping back to China! I wouldn't really even give it one star actually. So disappointed. Don't order from them!
Reply from Roselinlin2021-06-14
Sorry for your unsatisfied. Could you tell us your order number so that we can check and handle this issue for you ? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day ! Best regards, Roselinlin
The clothing does not resemble the…
The clothing does not resemble the photos. Clearly a knock-off business. Material is cheap; looks like cheap curtains. Only one top out of the lot that I purchased is even wearable. Total waste of money.
Reply from Roselinlin2021-06-04
Sorry for your unsatisfied. Could you tell us your order number so that we can check and handle this issue for you ? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day ! Best regards, Roselinlin
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