Great products well made gear that does…
Great products well made gear that does feel or look cheap. And very good customer service.
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Written by the business, not verified by us.RTS Tactical (www.rtstactical.com) has a 4.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 83% of reviews are 4 stars or higher and 9% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-08.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the tactical gear, noting that the materials are extremely durable, very comfortable, and well-designed for everyday professional use. People also point out that the online ordering process is remarkably smooth, and customer support consistently provides helpful guidance and friendly communication. Some reviewers were not happy with unexpected delivery delays and long waiting times for their packages to arrive. A few consumers also noted frustrating difficulties with product returns or exchanges when items did not fit properly according to individual sizing needs.
Auto-generated from all reviews of this business. For reference only.Great products well made gear that does feel or look cheap. And very good customer service.
I had ordered the wrong size and exchanging for the correct size was easier than I anticipated. This was due to the very friendly and extremely helpful staff members i had contacted. Also, I am 100% satisfied with the quality of the product. Its made incredibly well and is a robust piece of kit that should last for years of rugged use. I will definitely order from RTS Tactical in the future and will recommend them to anyone in the market for quality kit. Thanks again guys!!!
Delivery took way too long after placed the order Took about week just to ship it out I only bought one so I can see how long it took. I was gonna buy more if I would’ve got the product in a decent amount of time, but I will look elsewhere because when I place an order, I want it as soon as possible. not like the 15/16 days it took just to get mine Henry Ayala
When there was a discrepancy in my order a rep not only emailed me, but he called. As a result, order was sent and not forgotten..
I thought I got a good price on a rifle-rated ballistic system, but as someone who is not a medium to small-sized person (XL), I'm giving this to my skinny 14 yr. old nephew and looking for a better option.
I really like it came as advertised and it got to me sooner than anticipated. It is as advertised and I am going to shoot it a few times next weekend after this one upcoming to see if it lives up to the hype. One downside for me is I didn't read all the way before buying so I only got one plate instead of front and back if that could be added to top of description opposed to the bottom may be helpful, otherwise will report back on quality test.
It was easy enough to buy on line but I never realized it would be that heavy. Yes you are told the plate weight 6 lbs per plate but you don't know how heavy It is till you put it on. I'm sure it will stop any AR-15 round and that's what is intended for but you can't keep it on for very long unless your a body builder.
Everything from customer service down to product mailing out and receiving was amazing. Strongly recommend
Quick delivery that kept me updated from shipment to door! The kit is well though-out and works as designed! Price point for the gear is likewise well thought out and makes its products very competitive in this market!
Great price recommended products and fast shipping.
I own three of these premium plate carriers. I have one in coyote, ranger green and now most recently, in camo. I work in different scenarios and it's nice to have options. It's an extremely well made carrier and is a great place to start for any type of load out. I typically run level 4 ceramic plates in mine plus gear. It is definitely a versatile, mission capable rig and more comfortable than others I've worn in the past.
Item was never used and didn't fit and customer service refused to let me return or exchange. Bit of advice to all don't buy from this company.
Notify buyers that they do not do exchanges for many items
The pouch I ordered is well made, was shipped quickly, and works well. Ive been using it daily on my duty vest and it's held up to some abuse already.
Rts tactical was awesome. Love the plate carrier and plates I bought. New at this and it was a great experience with Rts. When I reached out they got back to me fast and efficiently.
Easy to order and great prices
Great product, really fast delivery.
Quick and easy online ordering. Fast shipping. Love the product, solid and comfortable with jacked rabbit weighted plates. Bought this for Tactical Games, and it passed its first test worn at Sig's big hit challenge workshop!!
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