★★★★★
About RTS Tactical
Data updated- Website
- www.rtstactical.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 0% (0/13)
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About this business
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Written by the business, not verified by us.Is RTS Tactical legit?
RTS Tactical (www.rtstactical.com) has a 4.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 83% of reviews are 4 stars or higher and 9% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-08.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the tactical gear, noting that the materials are extremely durable, very comfortable, and well-designed for everyday professional use. People also point out that the online ordering process is remarkably smooth, and customer support consistently provides helpful guidance and friendly communication. Some reviewers were not happy with unexpected delivery delays and long waiting times for their packages to arrive. A few consumers also noted frustrating difficulties with product returns or exchanges when items did not fit properly according to individual sizing needs.
Auto-generated from all reviews of this business. For reference only.What people say
Great service
Received my product and quality was top…
Received my product and quality was top notch. The plate carrier fit big and the process of exchanging was seamless. Customer service was great!
Quality gear
Quality gear, with solid construction. I appreciate the durability of the material used and the modular accommodations allow multiple rig set ups regardless of the caliber I'm using.
Awesome equipment guys!
Ordered a complete carrier kit (Active…
Ordered a complete carrier kit (Active Shooter), paid in full, then nothing. I reached out, was told it was on backorder. No mention of this when ordering, very disappointing. Still waiting after three + weeks. Seems like an integrity issue when you take people’s money knowing that you can’t deliver the product in a timely manner. Hoping the actual product is better than the buying experience. To be fair, prior to learning my carrier was backordered, I placed another order a few days later, for pouches, which was shipped and delivered promptly.
Nearly 10 Years of Outstanding Quality and Service
I’ve been purchasing tactical ballistic vests from RTS Tactical for nearly a decade, and I’ve consistently been impressed with their products and customer service. The quality of the vests has always been excellent, and my orders are processed and delivered promptly. Because I have a slimmer build, I usually sew a couple of extra pieces of Velcro above the existing Velcro to get a better fit. That’s simply a personal adjustment—the vests themselves are well made, durable, and give me confidence in their protection. Over the years, the RTS Tactical team has also been great about handling my requests to return or exchange items whenever needed. Their professionalism and willingness to help have kept me coming back. Overall, I prefer RTS Tactical over the other brands I’ve tried, and I highly recommend them to anyone looking for quality ballistic gear backed by excellent customer service. God bless.
Great service there return policy is…
Great service there return policy is great, they do the right thing
Great transaction
Great transaction, great shipping, going to be a returning customer.
False advertisement
First they advised the product I purchased was in stock. The shipping information tab advises 2-3 business days. If the order is affected that they would reach out with an updated time/option. I ordered my package on 5/14/26… THEY NEVER REACHED OUT!! I called on 5/21/26 and was told it was being manufactured and should be done Saturday (5/23/26). I waited I called again 5/26/26 bc it still didn’t show shipped… I was told again it was still being manufactured and should be done in another week.finally received the package on 6/4/26. Second they advertise the product having four quick disconnect tabs… the sides are but the shoulders are only Velcro. So again false advertisement and lying on their part. I would have went with a separate company in order to have a true 4 way quick disconnect… overall HORRIBLE experience!
shipping took to long
shipping took too long and couldn't give me a exact time.
The customer service is amazing
The customer service is amazing! I needed to change my vest size and I was able to send the vest back and keep in communication with the customer service team the entire time!
Product was great and customer service…
Product was great and customer service was fantastic! Lead times aren’t the fastest but patience is worth it! Unfortunately sent it back due to not needing but they made the process so easy
The vest shipped fast
The vest shipped fast. And it's great quality and a really good price. Very happy with my purchase. I would recommend them to others.
Product is what they said It was
Product is what they said It was. very happy with it.
Quality product
Ordering was easy from product selection to checkout. The quality on the rifle plates is great and above my expectations. Placed them into my plate carrier and ready for work.
Very helpful guidance
Very helpful guidance, pricey but a good field reputation. Adds 23 # to my weight.
The product is great and the company is…
The product is great and the company is seamless to work with.
Sizing not what was expected
The bag was something I’ve been wanting and curious to see if it would fit my shield. When I looked at measurements and design it should fit my shield. After receiving and attempting to fit the shield, it’s not a perfect fit. I can’t return it or make adjustments. The sizing at the bottom it a little tight and not enough with.
Impressed with the size,design, quality .
Was impressed with the quality & design of the Pouch. Not sure how I'm going to use it now as it is slightly larger than I thought. (Which is great). Will be using it this weekend so I have a better idea.
You get what you pay for!
Price was awesome, quality is exceptional, shipping was fast , and they even reached out to see if everything was good. They won me over and I'm a customer for life.