Ruby Lane (www.rubylane.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. 86% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 95% of negative reviews; 177 of them were added in the last 12 months. Last updated 2026-08-11.
I am a repeat buyer with this RubyLabe seller. She is so wonderful to work with. Her collection of Steiff and Shuco pieces are in wonderful condition. Her photos are so accurate as is her descriptions. When I have a question she answers quickly. It’s a pleasure buying from her shop.
Reply from Ruby Lane2025-08-05
Thank you for your business and for sharing your positive experience with one of our many fine dealers and sellers.
Ruby Lane has the most amazing doll selection. The sellers take great pictures and answer questions promptly. Ruby Lane runs a secure site and I appreciate that. I also appreciate the way the site is set up and it's easy to use format.
Reply from Ruby Lane2025-08-02
Thank you for your business and for sharing your positive experience with the many fine dealers and shops on Ruby Lane.
M
Mila · 2 reviews · Experienced 2025-08-01 ·
★★★★★
I had wonderful experience with…
I had wonderful experience with Valandia. Prompt service,excellent delivery communication, packaging.
Reply from Ruby Lane2025-08-02
Thank you for your business and for sharing your positive experience with one of our many fine dealers and shops!
Always find what I am looking for because of the ease of using your website. I always take advantage of the great sales you offer which allows me to purchase so many different items over the years. Processing the order and completing the payment is also very easy to complete. Your sellers are excellent to communicate with. A++++
Reply from Ruby Lane2025-07-29
Thank you for your business and for sharing your positive experience!
What made this online shopping experience so good was the ease and speed it took to make and finalize my purchase!
Reply from Ruby Lane2025-07-18
Thank you very much for sharing your positive experience, and for your business!
J
Joan C Vellutini · 10 reviews · Verified · Experienced 2025-07-14 ·
★★★★★
I've purchase a few items on Ruby Lane…
I've purchase a few items on Ruby Lane before and it is an easy website to navigate. The only issue I had was checking out, I don't like PayPal, I had them once before and they are a pain to deal with especially if there is an issue plus they now charge for monthly paper bills so I quit them. My issue is it is confusing because I just want to check out with my personal credit card but somehow it still goes through PayPal. I wish it was clearer. I did contact the seller and he /she got back to me very quickly with the information I needed. eBay is still an easier website to navigate, information is right at your finger tips where Ruby Lane it does take a little more effort.
Reply from Ruby Lane2025-07-18
Thank you very much for your business! Please note that each order offers a button labeled Credit or Debit Card, allowing for payment with your card. A Paypal account/ID is not required to make a purchase and the button to use a Credit or Debit Card will appear on each order. Please use "Email Ruby Lane" at the bottom of any page for any questions about paying with a card.
I have been looking for the item I purchased for over a decade. I was able to find it on Ruby Lane. It arrived faster than expected in tip top conidtion.
Reply from Ruby Lane2025-07-18
Thank you very much for sharing your positive experience, and for your business!
Everything went fast and smoothly. I shop at Ruby Lane often, the items are unique. I have made many purchases here and never had a problem! One of my few trusted shopping places on the internet.
Reply from Ruby Lane2025-07-18
Thank you very much for sharing your positive experience, and for your business!
Bought items from Ruby Lane for many years. Always a good experience. Easy to shop, easy to buy. Sellers are always knowledgeable and fair. Good all around group.
Reply from Ruby Lane2025-07-18
Thank you very much for sharing your positive experience with our fine sellers, and for your business!
First time purchase from Ruby Lane so I didn't know how well this would go. I'm happy to report that everything went as well or better than I expected. Shipping was fast, packaging was secure, items were as good, if not better, than described. Will definitely purchase from Ruby Lane and this seller again.
Reply from Ruby Lane2025-07-18
Thank you very much for sharing your positive experience, and for your business!
Purchased a lovely antique item…even better than described…secure packing and fast shipping….so very pleased!
Will definitely purchase from Ruby Lane again!
Reply from Ruby Lane2025-07-18
Thank you very much for sharing your positive experience, and for your business!
I have made many purchases with through this site and all my dealings with all sellers have been positive they have all been quick to respond and my purchases have always been exactly as described or better.Every step of the ordering process has been very easy and smooth.,from the negotiation to the arrival of my order. I always look forward to my subscription emails daily to see what wonderful items have arrived, I just wish I could have absolutely everything on my wish list ...but I am working on it😉
Reply from Ruby Lane2025-07-18
Thank you very much for sharing all your positive experiences, and for your business!
Great experience. Shop owner carefully packaged my item & shipped it quickly. The spider brooch was better in person if that’s possible. The photos were exceptional & really let me see the condition.
Reply from Ruby Lane2025-06-28
Thank you so much for your business and for sharing your positive experience with one of our many fine shops and sellers!