Savage X Fenty (www.savagex.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 79% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 71% of negative reviews. Last updated 2026-08-10.
Quality and ease of shopping online. Not to mention prices and their member credit system.
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The site sometimes lags but I love Savage Fenty products. Everything I’ve purchased thus far is comfortable and of good quality
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Easy to navigate and select styles online with varying size models for best visualization. Love that feature!
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
The variety and ease for finding new and sale items is wonderful. Lots of beautiful and fun items for underwear and workout for men and women. Love the love for all body shapes and maternity
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
I don't like the new one and two credit options to use your membership credits on. Before you used to be able to use your membership credits on anything within the website, now it's from a specified section that qualifies under the one credit or two credit options ...that's unfair. As much as I love ya, after this last order I'm going to have to cancel my account as it's no longer in my favor. ✌🏾
Hi Tamara, Thank you for taking the time to share your feedback. We're sorry to hear that the updated membership credit system hasn't met your expectations. We understand how frustrating it can be when changes affect the flexibility you previously enjoyed. We'd appreciate the opportunity to review your account, answer any questions, and discuss your concerns. We've sent you a request through www.trustpilot.com asking for your account information so we can locate your account and assist you further. Please check your email for the notification from www.trustpilot.com, or log in to your Trustpilot account and respond to our request. Once we receive your information, we'll be happy to assist you with your concern. Best regards, Ivy
I enjoy everything about the website I especially enjoy I didn’t have to go searching for items or bundles I can buy with my credits! That’s the best feature in my opinion nobody wants to have to search
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I was able to pick out what I wanted with no problem,
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
I hate the new member credit policy your loosing out on the money you've spent for 70$ if i wanted to purchase things from the clearance I could've gotten more items. Due to this new change I will be canceling my membership now because this is a rip off. Member ID: 336008657
Hi La'Nell, We're sorry to hear that the recent membership changes have impacted your experience. We understand your concerns about the value of your credits and why you're considering canceling your membership. We appreciate your honest feedback. We've sent you a request through www.trustpilot.com asking for your account information so we can locate your account and assist you further. Please check your email for the notification from www.trustpilot.com, or log in to your Trustpilot account and respond to our request. Once we receive your information, we'll be happy to assist you with your concern. Best regards, Ivy
The new updated terms in regards to the membership is insane. Basically they are pocketing our own money. Member credits versus what it is paying doesn’t make sense. If a credit is valued at a certain amount how is it fair or right, for example a Demi bra that is $34.97 is one member credit, ($69.95). I got 2 thinking I will get charged one member credit for both items. When I saw my email with the detailed items and cost they took two of my credits. That means $34.98 is being kept by the company for each credit. That’s $69.96 total for my 2 credits they took. They get to keep the $69.96. If nobody is paying attention think how much money they are keeping. I called customer service, explained in detail and all I got was that’s how the credits work now. If I don’t spend on an item that is above $50, they will still charge me a credit($69.95). Told her to close my membership and remove my card on file. Overall very disappointed, the credit system before was way better, if I had an item that was $15 or $20 my cart section would let me know how much I have left from my credit to use before being able to check out. Like I said now they get to keep what’s left over. Not right.
Hi JJ, We're sorry to hear that the recent changes to our membership credit program have left you feeling disappointed. We understand your concerns regarding how membership credits are applied and the value you expected to receive. We appreciate you taking the time to share your detailed feedback, and we'd like the opportunity to review your account and address your concerns. We've sent you a request through www.trustpilot.com asking for your account information so we can locate your account and assist you further. Please check your email for the notification from www.trustpilot.com, or log in to your Trustpilot account and respond to our request. Once we receive your information, we'll be happy to assist you with your concern. Best regards, Ivy
Easy to review the product choices. Easy ordering!
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
These briefs are the best that I have ever bought. The fit is perfect. I have bought others but they didn't compare to Savage X fenty.
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
Love the quality of my purchases and the flexibility of the subscription. I've been a fan of Savage from day 1. Very easy to order or return when needed.
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
Best value best clothes best treatment this is a number one class product
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
I bought some of the cotton boxer briefs a couple months ago, and absolutely love them, they are the most comfortable underwear I’ve worn in my 18 years of living so I just had to order and try more.
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
customer service was amazing! Eddy went above and beyond to help me get my order and birthday credits applied. he was very helpful in listening to my concerns that I voiced on new credit system and went above and beyond to make sure I was happy before our call was ended.
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
My experience with Savage Fenty was pleasurable. The website is easily navigated. I enjoyed the selection...except for some of my desired items not being available...which actually lends itself to the popularity of the product. I was happy with the bundle offerings and being able to use member credits. Top notch site and product!
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
I wish I could’ve still used my member credits like before. I bought sale items that were less than $20 and it took up the “2” credits. My 2 credits should’ve covered most of my order to where I would only have a remaining balance of ~$20 to pay, not $57. It’s ridiculous really and I’ll be cancelling after this.
Hi Nancy, We're sorry to hear that the updated membership program has left you feeling disappointed. We understand your concerns about the value of your membership credits and appreciate you sharing how the recent changes affected your shopping experience. We'd like the opportunity to review your account and discuss your concerns. We've sent you a request through www.trustpilot.com asking for your account information so we can locate your account and assist you further. Please check your email for the notification from www.trustpilot.com, or log in to your Trustpilot account and respond to our request. Once we receive your information, we'll be happy to assist you with your concern. Best regards, Ivy
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
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