Wholesale Fragrance Oils, Body Products, Incense, & Supplies.
Is Save On Scents legit?
Save On Scents (www.saveonscents.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 83% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-09-07.
I would definitely recommend this site to EVERYONE looking to go into the candle making business rather it be for personal or income. Saveonscents excels in all areas, #1 being customer service and when you have that, everything else just falls into place. If I could give them more than 5 stars I for sure would.
They make excellent quality products and have great customer service. A lot of their duplicate scents are spot on. I gladly buy from them often and will definitely continue to do so.
I've gotten good business over the years. Like to see an upgrade with the point system
Reply from Save On Scents2019-05-17
Hello Nicole,
Thank you for your feedback and review! We will certainly keep your recommendation about an updated point system in mind as we move forward in updating our website.
Elliott @ Save On Scents
Thank you for leaving us feedback. Unfortunately, I cannot find anything that I consider to be a negative interaction between our customer service staff and yourself. I see that you placed a single order and selected the free fedex ground shipping offer. The order was then placed on hold while we sent a paypal money request for the shipping expense. You then emailed us, asking to clarify the policy. We then explained that our free shipping offer unfortunately can only be extended to fedex ground shipments within the United States, not to Australia. Then I see that the shipping expense was paid, and the order shipped. Maybe you are confusing us with a different company? Or maybe there is an interaction that I am not seeing? Either way, we would love to clear this situation up. It our goal to offer the best possible customer service experience.
Thank you,
Elliott @ Save On Scents
Purchased over a dozen scents, incense, alcohols, and DYI kits. Great packaging, fast delivery, great products. I would definitely recommend this company to anyone.
I ordered 6 scents, will be reordering 3 and customer service here is superb. I do wish they had a fragrance oil showroom.
Reply from Save On Scents2019-05-17
Hi Tayshia,
Thank you for taking the time to leave us a review and provide us with feedback. I agree that a showroom would be very convenient for our local customers. As much of our business is not local, it just has not made sense for us to offer this service thus far. If there is a change in this, or if we are able to offer an efficient way to sample locally, we will send out a newsletter to let you know.
Thank you again!
Elliott @ Save On Scents
My first order for my business wasn't a large one, but the most important items were missing & shipped later. Then after repeated calls I've never been able to catch someone on the phone to talk to about doing more business. Disappointing because my company really would have loved to use them as a supplier, but I'm choosing to use others instead.
Reply from Save On Scents2019-05-17
Hello Wayne,
Thank you for your valuable feedback. On your first order you requested that we not hold the order up if there were to be any delays. As you ordered about 100 fragrance sniffie samples as well as a case of incense, it appears that we processed two separate shipments to try to facilitate your request. I am sorry if this caused issues. I do see that you reached out to us and we called back 2 times, so I think we may have gotten caught in a little bit of a game of phone tag. I am sorry that we were unable to connect. While it has now been some time since your order, we will reach out to see if we can at least provide you with any answers you require.
Thank you again,
Elliott @ Save On Scents
AMAZING and unique fragrances! I can say that the fragrance I purchased here is one of a kind and smells fantastic. Loved the packaging with extra gifts and touches - my new favorite online store.
Reply from Save On Scents2019-05-16
Thanks so much for you taking the time to leave this review! We try our best to offer a wide range of unique fragrances that cannot be found elsewhere.
Regards,
Elliott @ Save On Scents
Love the concentration of the oils. They all smell spot on and LAST.
Reply from Save On Scents2019-05-16
Hi Melissa,
We work hard to ensure the quality of our oils can give that lasting power and the notes that give the fragrance their signature characteristics. Thank you for appreciating that and for writing this lovely review!
Jessica @ Save on Scents
Awesome company.
I have made several purchases over the years from Save on SCents and i have never been disappointed..Great prices and service and fast delivery.
Reply from Save On Scents2019-05-16
Thank you for the kind words Kevin! We are happy to provide you with outstanding service and prices that you can rely on. Great to hear from a customer that has been with us for years!
Jessica @ Save on Scents
All has been swell with what I have aquired and communication with staff has been good. THE LAST 1000 RAW STICK INCENSE I GOT HAD NO UNIFORMITEY 35 % of the punks won't stay lit due to inconsistencies. If the sticks wer better 4.5 I would give
Reply from Save On Scents2019-05-16
Hello Erich,
I am sorry to hear of this issue with your sticks. Unfortunately, we find that many times these sticks are banged around in transit, and this then has an effect on the uniformity of some sticks. Beyond that, these sticks are a natural product, and there is some natural tolerance in the manufacturing process. If you ever run into issues with an order, please feel free to reach out to us. We will gladly assist.
Regards,
Elliott @ Save On Scents
i can sincerely say that my experience with SOS has been a 7 star long term relationship. I was SHOCKED to see the 1 star. Never expected anything less than a 4 star. Maybe it is just the TRUMP EFFECT on the economy, not sure. :-]
I have been ordering from SOS for about 10 years. I should have stock in this company!!!. They always sell samples which I think is awesome. I do not like ALL OF THEIR products. Who does?! But I have NEVER experienced poorly made, cheaply made product. Any missed packed they would send me would be either tracked down, or resent.
I do not work for them, but man that is a real bummer for those who has those extremely rare experiences. Its a new year, try again.
Reply from Save On Scents2019-05-16
Hi Angela,
Thank you for the amazing review! Glad to know your honest thoughts on how we have been able to provide you with services and goods that you need. We appreciate you being a long time and dedicated customer!
Jessica @ Save on Scents