ScalaHosting (www.scalahosting.com) has a 5.0 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher. Last updated 2026-08-10.
Dobrin was patient and exceptionally clear in his communication. Overall, his technical knowledge and support were excellent.
Reply from ScalaHosting2026-06-04
Hi Caterine,
Thank you for sharing your experience with ScalaHosting. I am delighted to hear that Dobrin was able to assist you in such a thoughtful and informative manner.
I will be sure to pass your kind words along to him. Providing knowledgeable guidance and making sure our customers feel confident every step of the way is something we care deeply about.
Thank you for your trust and support.
Warm regards,
Gabriella
Hi Nadeem,
Thank you for your kind words about the ScalaHosting team. It is always rewarding to know that our efforts are appreciated and that we have been able to assist you whenever needed.
We truly value your trust and look forward to continuing to support you in the future.
Warm regards,
Gabriella
Scala Hosting is a great hosting experience for me. Whenever I have a problem, I always get quick help any time of the day or night with a real person through the chat. I really like that they have real people that answer and not robot AI that can't understand my needs like with other companies. The technicians are very knowledgeable and friendly.
Reply from ScalaHosting2026-06-03
Hi Patrice,
It is wonderful to hear that your experience with ScalaHosting has been such a positive one. Knowing that you can reach our team whenever you need assistance and connect with a real person who understands your concerns means a great deal to me.
I am especially glad that our technicians have been able to provide the guidance and support you need whenever questions arise. Delivering personal and attentive assistance is something we value highly, and it is rewarding to know that it has made a difference for you.
Thank you for your trust in ScalaHosting.
Warm regards,
Gabriella
R
Roland · 2 reviews · Verified · Experienced 2026-06-01 ·
★★★★★
Solutions and Services
Great support team
Reply from ScalaHosting2026-06-03
Hi Roland,
Thank you for your kind words about the ScalaHosting team. It is always rewarding to know that our efforts are making a positive difference for our customers.
We truly appreciate your support and look forward to being here whenever you need assistance.
Warm regards,
Gabriella
Ivan made sure to fix my issue. He even helped me with a third party email issue that continued to dull my experience with my Scalahosting work email.
can't ask for more,
Thank you
Reply from ScalaHosting2026-06-03
Hi Tom,
Thank you for sharing your experience with ScalaHosting. I am delighted to hear that Ivan was able to resolve the issue you initially contacted us about and also assist with the email matter affecting your workflow.
I will be sure to pass your kind words along to him. It is always rewarding to know that our team has been able to make things easier for our customers and provide assistance beyond the immediate request.
Thank you for your trust.
Warm regards,
Gabriella
C
Caro Begin · 5 reviews · Verified · Experienced 2026-06-01 ·
★★★★★
Excellent hosting services - fast support
If I have a problem with my VPS server, there's always a real human right there, available to help via chat. My issues are rare but always quickly resolved. If the chat person can't help right away, they escalate to a higher technical level and it's always sorted super fast. Can't say anything negative about this company. They are wonderful and the best hosting company I've used in decades.
Reply from ScalaHosting2026-06-03
Hi Caro,
It means a great deal to hear such thoughtful feedback about your experience with ScalaHosting. Knowing that our team has been there for you whenever assistance was needed is incredibly rewarding.
I am especially glad that our support process, from live chat to advanced technical assistance when required, has helped keep everything running smoothly for you. We believe that having knowledgeable people available when it matters most can make all the difference.
Thank you for your trust and for choosing ScalaHosting. Your kind words and long term perspective mean a lot to our entire team.
Warm regards,
Gabriella
J
Jim · 2 reviews · Verified · Experienced 2026-06-01 ·
★★★★★
Scala hosting is the best hosting I…
Scala hosting is the best hosting I have ever usedand I've been active since 1998 and have used countless hosting providers, and nobody comes close...
Reply from ScalaHosting2026-06-03
Hi Jim,
Reading feedback like yours is incredibly rewarding, especially from someone with such extensive experience in the hosting industry. It means a great deal to hear that ScalaHosting has made such a strong impression after the many providers you have worked with over the years.
We are committed to delivering dependable services and attentive support, so knowing that our efforts stand out to you is truly meaningful. Thank you for your trust and for sharing your experience with the community.
Warm regards,
Gabriella
D
Daniel · 1 review · Verified · Experienced 2026-06-01 ·
★★★★★
I got an instant reply
I got an instant reply, and Mike was able to solve my problem and even solve another issue that I wasn't even aware of.
Reply from ScalaHosting2026-06-03
Hi Daniel,
Thank you for sharing your experience with ScalaHosting. It is wonderful to hear that Mike was able to assist you not only with the issue you reported but also identify and address something additional along the way.
I will be sure to pass your kind words along to him. Going the extra mile for our customers is something we value greatly, and it is rewarding to know that Mike's efforts made a difference.
Warm regards,
Gabriella
It might sound like an exaggeration, but I can't thank the incredibly professional, friendly, and warm experts at Scalahosting enough. Even today, I was assisted by Ivan, a Scalahosting expert, and I'm simply delighted that I chose Scalahosting. Even when there's a challenge with installed WordPress or Peepso components, they don't leave me in the lurch. There's always a helpful and, above all, completely satisfactory suggestion. All I can say is THANK YOU, THANK YOU, THANK YOU. For me, you at Scalahosting are the best and largest providers on the entire ISP market.
Reply from ScalaHosting2026-06-01
Hi Tom,
Thank you for your heartfelt feedback and your continued trust in ScalaHosting. Reading comments like yours means a great deal to me and the entire team.
I am especially glad to hear that Ivan was able to assist you and that our support team has been there for you whenever challenges arise with your WordPress or PeepSo setup. We believe that being available when our customers need guidance is one of the most important parts of what we do.
Thank you for your incredibly kind words and for choosing ScalaHosting. Knowing that you feel so confident in our team is something we deeply value, and we look forward to supporting you for many years to come.
Warm regards,
Gabriella.
Dimitar is a Star! He understood the issue I was having and helped me resolve it. I appreciate his patience. Thank you for making sure everything worked on my end before ending the chat. I was thrilled to get this resolved on a Sunday.
Reply from ScalaHosting2026-06-01
Hi Kahndi,
It is wonderful to hear that Dimitar was able to understand the issue and guide you through to a solution.
I am especially glad that he took the time to make sure everything was working properly before ending the conversation. Providing thorough assistance whenever our customers need it, including on weekends, is something we at ScalaHosting care deeply about.
I will be sure to pass your kind words along to Dimitar. Thank you for your trust and support.
Warm regards,
Gabriella
E
Eric · 1 review · Verified · Experienced 2026-05-31 ·
★★★★★
Good prices, fast turn-around, great support.
ScalaHosting has been a great fit for our small business. In particular, when we've needed support it has always been prompt, professional, and actually helpful!
Reply from ScalaHosting2026-06-01
Hi Eric,
Reading feedback like yours is incredibly rewarding for me and the entire ScalaHosting team. I am delighted to hear that our services have been a good match for your business needs.
It is especially meaningful to know that whenever you have needed assistance, our team has been able to provide the guidance and attention you were looking for. Supporting our customers every step of the way is something we take great pride in.
Thank you for your trust in ScalaHosting. We look forward to continuing to support your business.
Warm regards,
Gabriella
B
Barbara · 1 review · Verified · Experienced 2026-05-30 ·
★★★★★
Highly recommended; would give them 10 stars if I could
I've been with Scalahosting for a year now, and I couldn't be happier. Their sales department answered all the questions I initially had, and they didn't make me feel pressured (a rarity in this day and age). Their tech support helped me migrate my site, quickly and efficiently, and it's never experienced downtime. I highly and wholeheartedly recommend them. I'd give them 10 stars if I could.
Reply from ScalaHosting2026-06-01
Hi Barbara,
It is wonderful to hear that our team was able to answer your questions from the start and help make your transition a comfortable one.
I am especially glad that the migration process went smoothly and that your website has been running without interruption since then. Knowing that you feel confident recommending ScalaHosting means a great deal to me and the entire team.
Thank you for your trust and for your incredibly kind words. We are grateful to have you with us and look forward to supporting your online journey for many years to come.
Warm regards,
Gabriella
I switched from Rochen to Scalahosting and I found it to be a great experience. Cost-effective plans, modern tools (eg: spanel), and amazing support! What else can you ask for!
Reply from ScalaHosting2026-06-01
Hi George,
I am delighted to hear that your move to ScalaHosting has been such a positive one. Making a hosting switch can be a big decision, so it is very rewarding to know that our services, SPanel, and support team have met your expectations.
We work hard to provide practical tools, dependable hosting solutions, and assistance our customers can count on. Thank you for placing your trust in ScalaHosting and for sharing your experience with others.
Warm regards,
Gabriella
It’s always reassuring to receive the kind of response I’ve had from Ivan. Thank you very much for the speed and efficiency with which you’ve addressed my needs.
Reply from ScalaHosting2026-06-01
Hi Renzo,
I truly appreciate you taking the time to share your experience with ScalaHosting. It is wonderful to hear that Ivan was able to assist you in a timely and effective manner.
I will be sure to pass your kind words along to him. Knowing that our team has been able to provide the support you needed means a great deal to us.
Warm regards,
Gabriella
G
Gene White Jr · 1 review · Verified · Experienced 2026-05-27 ·
★★★★★
Tony was prompt, friendly and knowledgable
Tony was prompt, friendly and remembered me from prior help he gave me.
He does not treat me as if I know nothing. He is quick and thorough at the same time. His knowledge is great for the systems.
Reply from ScalaHosting2026-05-29
Hi Gene,
Thank you for sharing your experience with Tony and the ScalaHosting team. It is wonderful to hear that he was able to assist you in such a thoughtful and respectful way.
I am especially glad to know that Tony’s familiarity with your previous interactions helped make the experience more personal and comfortable for you. Providing attentive assistance while treating customers with care and understanding is something we value greatly.
I will be sure to pass your kind words along to Tony. Feedback like this means a lot to our team.
Warm regards,
Gabriella.
Best VPS Hosting Provider - True Dedicated Server Resources & Performance
I’ve used a lot of hosting providers over the years, but Scala Hosting has honestly been one of the best experiences I’ve had.
Their support team is easily 5-star. Every time I’ve needed help or had a question, they reply incredibly fast and actually take the time to properly resolve the issue instead of giving generic responses.
I currently use their Cloud VPS hosting for my website, and the performance has been seriously impressive.
They have much more powerful CPUs than most hosting providers out there, and at a better price point.
One of the biggest things I like about Scala is the truly dedicated resources.
They offer a real 1:1 CPU core ratio, meaning you get the full CPU core dedicated to your account instead of sharing it with other users like many VPS providers do.
Because of that, you never run into the usual “noisy neighbour” problems where someone else’s server activity slows your websites down.
What’s interesting is that even though Scala calls this “Cloud VPS Hosting,” what you’re really getting is closer to a VDS (Virtual Dedicated Server) rather than a traditional VPS.
There’s a big difference and distinctive advantage
A VDS gives you properly isolated dedicated resources, which makes the performance far more stable and powerful. - And that's exactly what you get with scala.
To give you an idea, I’ve run hosting accounts with Scala's servers with just 1 CPU core and 2GB RAM comfortably handling 10+ high-traffic websites without slowing down.
With many other providers, that setup would struggle badly — but Scala handles it with ease.
Another feature I really like is the flexibility inside their SPanel hosting control panel.
You can actually decide how much CPU power gets allocated to different websites and sub-accounts on your server, which is something very few hosting companies offer.
Overall, Scala Hosting has become my number one choice for hosting.
Great support, powerful infrastructure, true dedicated resources, and excellent value for money.
Personally, since using Scala Hosting, I don't think ill ever host anywhere else - The performance absolutly trumps over other cloud hosting providers like Cloudways.
Speaking of Cloudways, they actually charge you an extra fee to secure your server with thier security package. However, Scala's in house security package is totally free. I've never been hacked.
I can only say, if you in the market for a new hosting provider, look no further than Scala Hosting.
Reply from ScalaHosting2026-05-29
Hi Chris,
I truly appreciate you taking the time to share such a detailed review of your experience with ScalaHosting. It means a great deal to hear that after working with many hosting providers over the years, our platform and team have stood out for you.
I am especially glad to know that our Cloud VPS services, dedicated resource structure, and SPanel flexibility have delivered the level of consistency and control you were looking for. It is incredibly rewarding to hear how well your websites are performing and that our infrastructure has supported your projects so effectively.
Your comments about our support team also mean a lot to us. We always aim to provide thoughtful assistance and real solutions whenever our customers need help, so it is wonderful to know that this has been your experience.
Thank you as well for recognizing the value of our built in security tools and overall hosting environment.
Your trust and recommendation truly mean a great deal to the entire ScalaHosting team. Thank you for being a valued member of our community!
Warm regards,
Gabriella
Incredible customer service. Very responsive, communicative, intelligent and capable. They get things taken care of quickly and easily. WAY better than the hosting service I have been using for the past two decades. So glad I switched to ScalaHosting... I wish I had done it years ago.
Reply from ScalaHosting2026-05-29
Hi Jacom,
I truly appreciate you sharing your experience with ScalaHosting. It means a great deal to hear that our team has been able to provide the level of assistance and attention you were looking for.
I am especially glad that the transition to ScalaHosting has been such a positive change for you. Knowing that our team has helped make things smoother and more manageable after many years with another provider is incredibly rewarding for all of us.
Thank you once again for your trust and kind words. We are very happy to have you with us.
Warm regards,
Gabriella
Rock-solid VPS and the support team is incredible!
Honestly, ScalaHosting is the best hosting choice I’ve made in a long time. Their SPanel is super clean and so much better than paying for cPanel. Servers are incredibly fast, apps load instantly, and everything runs smoothly.
What I love most is their live chat support. Every time I hit a technical snag, they respond in under 2 minutes and actually fix the problem right away. Highly recommend them if you want premium managed VPS without the insane price tag!
Reply from ScalaHosting2026-05-28
Hi,
I truly appreciate you sharing your experience with ScalaHosting. It is wonderful to hear that our managed VPS services and SPanel have been such a great fit for your needs.
I am especially glad to know that your websites and applications are running smoothly and that our live chat team has been able to assist you quickly whenever needed. Providing dependable support and strong performance at a fair value is exactly what we strive for every day.
Thank you once again for your recommendation and support.
Warm regards,
Gabriella
I had a really positive experience with Mike. He was incredibly patient with me from start to finish, taking the time to fully understand my situation without rushing the process. He listened carefully, addressed all of my concerns, and made sure I felt supported throughout.
What stood out most was how efficiently he handled everything—he quickly created a ticket for my issue and kept things moving smoothly. His combination of patience and speed made the whole experience stress-free and reassuring.
I truly appreciate his professionalism and helpful attitude. Thanks again, Mike!
Reply from ScalaHosting2026-05-08
Hi Omkar,
I truly appreciate you sharing your experience with ScalaHosting. It is wonderful to hear that Mike was able to provide the level of care and attention you needed throughout the entire process.
I am especially glad to know he took the time to understand your situation thoroughly and made sure all of your concerns were addressed along the way. Providing attentive and efficient assistance is something we value greatly, so it is very rewarding to hear that Mike helped make the experience smooth and reassuring for you.
I will be sure to pass your kind words along to him, as feedback like this means a lot to our team. If there is ever anything more we can assist you with, please do not hesitate to reach out.
Warm regards,
Gabriella
T
The Blue Ribbon Project · 2 reviews · Verified · Experienced 2026-04-24 ·
★★★★★
Just migrated to Scala after 12+ years with InMotion — Day 1 thoughts
I run a 501(c)(3) nonprofit in Maryland who serve abused and neglected children. We’ve been on a dedicated server with InMotion Hosting for over a decade, running Joomla with YOOtheme Pro. InMotion used to be one of the best companies around. I stress used to be. Their support and service has seemed to decline over time and I sort of just dealt with and tolerated it. At this point, I was already looking at changing host and and at some point, I came across Scala. I was seriously looking at them already.
So, two nights ago, we had a MySQL issue that brought our entire server down late at night. Our monitor notified me immediately. After looking at it, I soon reached out to InMotion for help and while it seemed that the front line wanted to help, this was above their skill level and it had to be escalated.
Problem is their higher-level support seems to operate separately from front-line staff, and when I checked in for updates I was told I just had to wait for them to contact me. Hours went by with no movement.
After waiting all night and into yesterday morning, I reached out to ScalaHosting with a few questions about making the switch. This was well outside normal business hours. Alexander T. from the sales team responded within minutes. Not a canned reply — he actually listened to what was happening, was genuinely empathetic about the situation, answered every question thoroughly, and made me feel welcome rather than pressured. It really was within actual minutes of when I sent a message.
That first interaction told me a lot about the kind of company Scala is.
After the sale, Nikola K. (L2 Technical Support), Valentin P. (L3 Technical Support), and Tony N. (Technical Support) were right on it. They understood the urgency of our situation and worked diligently to get us migrated and up and running. When there were a couple of small hiccups, they corrected them immediately.
And throughout the entire process, Gabriella R. (Onboarding Manager) checked in with me multiple times just to see how things were going — not because there was a problem, just because she seemed to actually care.
Here’s what really put it in perspective for me: by the time InMotion even had someone start investigating our issue, Scala had already completed our migration and had us live on their servers. That’s not an exaggeration. The difference was night and day.
I’m not someone who writes reviews often, but this experience deserved one. The level of responsiveness, professionalism, and genuine care from every person I interacted with at Scala is something I haven’t experienced from a just about any company in years. It was refreshing in a way that almost seems unheard of these days.
Day 1 down. Looking forward to a long run here.
Reply from ScalaHosting2026-04-27
Hi,
I truly appreciate you taking the time to share such a detailed account of your experience, especially given the circumstances you were dealing with. I can only imagine how stressful that situation must have been, particularly with the important work your organization is doing.
It means a great deal to hear how our team at ScalaHosting supported you during such a critical moment. I am glad Alexander was able to respond quickly and provide the clarity you needed from the very beginning. I will also make sure Nikola, Valentin, and Tony see your kind words, as they put a lot of care into handling urgent cases like yours and ensuring everything is restored as smoothly as possible.
On a personal note, thank you for mentioning my involvement as well. Staying connected throughout the process and making sure everything is progressing as expected is something I genuinely value, and I am very glad it made a difference for you.
Your comparison really highlights what we strive for every day, which is to be present, responsive, and attentive when it matters most. We understand how critical your services are, and it is an honor to support your mission moving forward.
If there is ever anything you need, I will be here for you every step of the way. We are truly grateful to have you with us and look forward to building a long and reliable partnership together.
Warm regards,
Gabriella
