ScalaHosting (www.scalahosting.com) has a 5.0 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher. Last updated 2026-08-10.
What people say
D
David · 1 review · Verified · Experienced 2026-04-20 ·
★★★★★
Very informative and understanding of…
Very informative and understanding of my issues.
All my questions were answer, and provided an excellent solution to have my services upgraded!
Reply from ScalaHosting2026-04-21
Hi David,
Thank you for taking the time to share your experience with ScalaHosting. We’re pleased to hear that our team took the time to understand your concerns and provide clear guidance throughout the process.
It’s great to know that your questions were addressed and that the upgrade path met your needs. Supporting our customers in making the right decisions for their services is something we truly value.
We appreciate your trust in ScalaHosting.
Warm regards,
Gabriella
V
Vince D. · 1 review · Experienced 2026-04-18 ·
★★★★★
They do NOT disappoint!!!
Decided to give them a try based off of other recommendations and they DID NOT DISAPPOINT!
The sales experience was great, the support staff was awesome! They migrated over 27 of my client websites from two different hosts and they did it flawlessly! I'm already seeing the performance factor paying off compared to my previous hosts. I HIGHLY recommend Scala Hosting!
Reply from ScalaHosting2026-04-20
Hi Vince,
Thank you for taking the time to share your experience with ScalaHosting. We’re truly glad that you decided to give us a try and that the transition has met your expectations.
Migrating multiple client websites is no small task, so it’s very rewarding for our team to know that everything was completed smoothly and that you’re already noticing improvements compared to your previous providers.
Your recommendation means a great deal to us, and we sincerely appreciate your trust in ScalaHosting. We look forward to continuing to support you and your clients.
Warm regards,
Gabriella
M
Mugen Group PH · 7 reviews · Experienced 2026-04-15 ·
★★★★★
Exceptional QA Oversight Malware Crisis
"As the Lead Developer for Mugen Group, managing a server-wide malware incident is a high-pressure situation. The team at Scala Hosting, specifically Hristo G. (QA Manager), George, and Nikola, provided world-class assistance.
What stood out was the transition from standard technical support to dedicated QA oversight. Hristo G. personally monitored my case to ensure consistency and offered a direct line for escalation, which is rare in the hosting industry.
If you are a developer looking for a hosting partner that actually takes accountability and provides expert-level coordination during a crisis, Scala Hosting is the right choice."
Reply from ScalaHosting2026-04-21
Hi,
We understand how demanding a situation like a server-wide malware incident can be, and we’re very glad our team was able to support you during that time.
Your recognition of Hristo, George, and Nikola means a great deal to us. Providing coordinated assistance when it matters most is something we always strive towards, and it’s especially meaningful to hear that the added oversight and direct communication made a difference for you.
We truly appreciate your trust in ScalaHosting and your recommendation. Supporting developers in critical moments is something we take seriously, and we’re grateful to have been able to assist to your satisfaction.
Warm regards,
Gabriella
I would strongly recommend ScalaHosting to almost anyone needing a hosting provider. In this day and age of every single hosting company prioritizing AI support agents that probably cost more to run than hiring and training humans, Scala is a shining beacon of incredible HUMAN support agents who actually understand and know how to help you.
I had an issue that I probably would've spent 30 minutes trying to explain to an AI on another hosting provider while waiting for an actual human who would probably also copy paste responses from another AI anyway (true story).
A Scalahosting support agent solved the issue for me within 5 minutes max, and even went above and beyond by recommending and implementing a better practice for site security before I even had a chance to ask for it.
There is no other hosting provider I trust as much as Scalahosting. The only thing I miss is Litespeed servers on shared hosting plans, but once they implement that, and if they keep to their current standard of stellar Human support, I will almost certainly never recommend another shared/WP hosting company to anyone again.
Reply from ScalaHosting2026-04-08
Hi,
Thank you for taking the time to share such a detailed and thoughtful review. We truly appreciate your perspective, especially regarding the importance of real human interaction when it comes to support.
It means a great deal to us that our team was able to assist you quickly and provide additional guidance to improve your site’s security. Going beyond the immediate request and offering meaningful recommendations is something we strive for, so it’s very rewarding to know this made a difference for you.
Feedback like yours helps us understand what matters most to our customers as we continue to improve our services. Your trust and recommendation mean a lot to us, and we’re grateful to have you as part of the ScalaHosting community.
Warm regards,
Gabriella
Just signed up with Scala Hosting. I've had an extensive Pre-Sales Chat and two Support Chats so far. Their techs quickly answered questions and troubleshot a glitch.
Scala Hosting's custom Spanel Control Panel has ins and outs but I like it so far. Need to practice to learn it. They also offer cPanel but Spanel has far better features.
My sites aren't up and tested yet. I chose Scala based on their reputation among technical people (e.g. Online Media Masters website). My plan is to resell their VPS Hosting. Automatic happiness on sign-up!
Reply from ScalaHosting2026-03-31
Hi Theron,
Thank you for choosing ScalaHosting and for sharing your first impressions with us. We’re glad to hear that your initial conversations with our team have been helpful and that your questions were addressed along the way.
It’s great to know that you’re exploring SPanel and getting familiar with its features. Like any powerful tool, it can take a bit of time to master, but we’re confident it will serve you well as you continue working with it.
We appreciate your trust in us for your upcoming projects and your plans to resell VPS services. Our team will be here to support you as you move forward and get everything up and running.
Warm regards
Gabriella
I really enjoy working with the support/service people via chat, they are always friendly, upbeat, knowledgeable, and patient. Most issues I have are solved in one interaction and often if I come back with more questions, I will get the same person which is cool. :) Definitely always a pleasurable experience, even if what I'm dealing with isn't. Highly recommend. Most chat tech support sucks, not Scala's.
Reply from ScalaHosting2026-03-31
Hi Angelia,
Thank you for sharing your experience with ScalaHosting. We’re truly pleased to hear that your interactions with our support team have been consistent and positive, and that your questions are addressed within a single conversation.
It’s especially meaningful to know that speaking with the same team member on follow-ups has made the process more comfortable for you. We aim to provide continuity and thoughtful assistance so every interaction feels productive and easy to follow.
Your recommendation means a great deal to us, and we’re grateful for your trust in ScalaHosting.
Warm regards,
Gabriella
Support is just a click away and whats more, they know what they're doing so whatever your problem,it gets handled, Fast!!
Reply from ScalaHosting2026-03-31
Hi Anon,
Thank you for taking the time to share your experience with ScalaHosting. We’re glad to hear that reaching our team has been convenient and that your requests have been handled effectively.
We focus on providing accessible, knowledgeable assistance, and it’s rewarding to know your concerns are being addressed promptly.
We truly appreciate your trust in ScalaHosting.
Warm regards,
Gabriella
Server Stabilized Fast – Expert Fix for Critical Load & Cache Issues serious issue with my…
I had a serious issue with my WooCommerce site where the server load kept spiking, pages were slowing down, and I was even getting database connection errors during traffic bursts. It was directly impacting orders and revenue.
Tony Nachev from Scala Hosting stepped in and handled everything professionally from start to finish. He quickly identified that the issue wasn’t just server load, but a combination of aggressive bot traffic and missing object caching. He took immediate action by blocking harmful bot requests, stabilizing the server, and guiding the proper setup so the system load dropped back to healthy levels.
On top of that, he helped ensure object caching was properly configured, which significantly improved overall performance and reduced database strain.
What stood out was how fast, clear, and solution-focused he was. No generic responses - just direct diagnosis and real fixes.
The site is now stable, faster, and running smoothly again.
Highly recommend Tony if you want someone who actually understands server-level issues and fixes them properly.
Reply from ScalaHosting2026-03-31
Hi Kamran,
Thank you for taking the time to share such a detailed experience. We understand how critical situations like this can be, especially when they impact orders and revenue, so we’re very glad to hear that everything is now running as expected.
Your feedback about Tony means a great deal to us. We’re proud to have team members who take the time to fully investigate issues and apply the right solutions rather than quick fixes. It’s encouraging to know that his approach helped restore stability and improve your site’s performance.
We truly appreciate your trust in ScalaHosting and your recommendation. Please know that our team is always here whenever you need assistance.
Warm regards,
Gabriella
I've been using Scala Hosting for the last five years and they are a top notch company. I would not hesitate to recommend Scala Hosting to others!
I've never experienced any downtime of my website. Excellent service, solid hosting, excellent support. What more can you ask for?
Reply from ScalaHosting2026-03-31
Hi Chuck,
Thank you for being with ScalaHosting for the past five years and for taking the time to share your experience. Long-term relationships like this truly mean a lot to us.
We’re very pleased to know that your website has been running consistently and that our platform and team have met your expectations throughout the years. Your willingness to recommend us to others is especially appreciated.
Thank you again for your continued trust in ScalaHosting.
Warm regards,
Gabriella
Hi Loukas,
Thank you for taking a moment to share your experience with ScalaHosting. We’re pleased to hear that our team has been able to assist you and that your server has been performing well.
Providing dependable infrastructure along with attentive support is something we focus on every day, so your feedback is truly appreciated.
We value your trust in ScalaHosting.
Warm regards
Gabriella
C
Caston I. Jackson · 2 reviews · Verified · Experienced 2026-03-17 ·
★★★★★
Quick efficient support with solid…
Quick efficient support with solid communication skills. Being technical, its important to have a person that is sharp, clear and focused.
I don't rate people unless they have shown solid support skills.
Ivo hit the nail on the head.
Reply from ScalaHosting2026-03-18
Hi Caston,
Thank you for taking the time to share your experience with ScalaHosting. We truly appreciate your perspective, especially coming from a technical background where clear and precise communication is essential.
It’s great to hear that the support you received met your expectations and that the interaction was handled with clarity and focus. Your recognition of Ivo means a lot to us, and I will be sure to pass along your kind words to him.
Thank you again for your trust in ScalaHosting.
Warm regards,
Gabriella
Moving to a managed VPS with ScalaHosting was the best decision for my business. My websites are significantly faster, and the uptime has been rock solid
Reply from ScalaHosting2026-03-16
Hi Mason,
Thank you for taking the time to share your experience with ScalaHosting. We’re very pleased to hear that upgrading to a managed VPS has made a positive difference for your business and that your websites are performing more efficiently.
It’s also wonderful to know that the stability of your services has given you confidence in your hosting environment. Supporting our customers as their projects grow is something we truly value.
We sincerely appreciate your trust in ScalaHosting.
Warm regards,
Gabriella
A
Anna V. · 1 review · Experienced 2026-03-05 ·
★★★★★
The combination of reliable performance…
The combination of reliable performance with excellent customer support is outstanding
Reply from ScalaHosting2026-03-11
Hi Anna,
Thank you for taking the time to share your thoughts about ScalaHosting. We’re very pleased to know that our platform’s stability together with the assistance provided by our team has made a positive impression on you.
Our goal is always to maintain dependable infrastructure while ensuring our customers can rely on attentive help whenever it’s needed. Your feedback reassures us that we’re moving in the right direction.
We truly appreciate your trust in ScalaHosting.
Warm regards,
Gabriella
S
Scott · 2 reviews · Verified · Experienced 2026-03-09 ·
★★★★★
Excellent online chat support
Excellent online chat support. Always knowledgeable and fast. Ivo K and all of the support staff are always helpful.
Reply from ScalaHosting2026-03-11
Hi Scott,
Thank you for taking the time to share your feedback with ScalaHosting. We’re very pleased to hear that our live chat team has been able to assist you effectively whenever you’ve reached out.
Your kind mention of Ivo K and the rest of our support staff means a great deal to us. We’re proud of the dedication our team brings to helping customers, and we will be sure to pass along your appreciation.
We truly value your trust and are always here whenever you need assistance.
Warm regards,
Gabriella
J
John K. · 2 reviews · Experienced 2026-03-08 ·
★★★★★
Simply one of the best
I've worked with other posting companies from probably 2004. While those companies were decent and helped when they could they were nothing compared to Scala. They go above and beyond when I mean they go be up and beyond They do things they don't have to do that they could charge you for they could simply say no and point you in the direction of someone that'll charge you something for it. You get a VPS For personal use for resale use there is no other virtual private network that I would recommend. Have a grace period in case you fall short due to unforeseen circumstances for your payment. No place else Get yourself a server today Have them host your websites website shopping cart or whatever it may be. Let's talk about uptime I've never had a down time with the several years I've been a client. I've never been hacked my page has never been wiped out. It's just overall really a safe place and a help place for those novices or even intermediates that can't exactly navigate their way through the complex ins and outs of server management highly recommended.
Reply from ScalaHosting2026-03-11
Hi John,
Thank you for taking the time to share such a thoughtful review and for being a ScalaHosting client for several years. It truly means a lot to us that after working with many providers since 2004, you’ve found a home with our platform.
We’re especially grateful for your kind words about our team. Our goal has always been to support our customers as much as possible and provide guidance even in situations that go beyond the basics. It’s very rewarding to know that this approach has made a difference for you.
We also appreciate you highlighting the stability and security of your services over the years. Creating a dependable environment where users can manage their projects with confidence is something we care deeply about.
Thank you again for your trust and for recommending ScalaHosting.
Warm regards,
Gabriella
B
Brandon Donald · 1 review · Experienced 2026-03-02 ·
★★★★★
I am new to all of this
I am new to all of this. My journey has been packed with learning everything and spending money, as I try to build something very important to a massive community. I am trying to build something that i believe in. It's not just important for the community that i wish to surve honorably, but it's important to me too. S Panel has been amazing. Any questions that I have are met with a rapid response. And i am shocked by the Supreme customer service that I receive time after time. Mike helped me today. Thank you Mike. I look forward to doing business with a host manager that's as quick with my hosting configurations as it is with aiding me with whatever I need help with. Thank you scala hosting. Thank you s panel. And thank you mike. Your customer Brandon Donald.
Reply from ScalaHosting2026-03-05
Hi Brandon,
Thank you for taking the time to share your story. It truly means a lot to us to hear about the passion and dedication behind the project you’re building for your community. We’re honored that ScalaHosting and SPanel can play a small role in supporting something that is clearly so meaningful to you.
Starting a new journey in web development and online projects can come with many challenges, so we’re glad to know that our platform and team have been able to assist you along the way. Your kind words about our support mean a great deal, and we’ll be sure to share your appreciation with Mike as well.
We sincerely value your trust and are here to help whenever you need guidance as your project continues to grow.
Warm regards,
Gabriella
Excellent hosting. A bit pricey but you get your money's worth. Very fast hosting, excellent customer service. All problems are usually dealt with very fast. One very happy customer here
Reply from ScalaHosting2026-03-05
Hi Seyi,
Thank you for taking the time to share your thoughts about ScalaHosting. We’re truly pleased to know that our platform and team have delivered the level of performance and assistance you were looking for.
Your note about the value you receive from our services means a lot to us. We work hard to provide dependable infrastructure along with attentive support whenever help is needed.
We sincerely appreciate your trust and are glad to have you with us. Thank you for being part of the ScalaHosting community.
Warm regards,
Gabriella
A
Amaka Joy · 1 review · Experienced 2026-02-26 ·
★★★★★
Everything
Everything
I want too play Minecraft as the new addon of invincible
Reply from ScalaHosting2026-03-05
Hi Amaka,
Thank you for taking the time to leave a review. We appreciate you choosing ScalaHosting and sharing your thoughts with us.
We value your support and look forward to continuing to assist you.
Warm regards,
Gabriella
B
Big · 1 review · Verified · Experienced 2026-02-20 ·
★★★★★
Great support on first contact
Reply from ScalaHosting2026-03-05
Hi,
Thank you for taking a moment to share your experience with ScalaHosting. We’re glad to know that our team was able to assist you right away and address your request during the initial interaction.
Providing prompt and effective help is something we strive for, and your feedback encourages us to keep delivering that level of care.
We appreciate your trust and look forward to assisting you again whenever you need us.
Warm regards,
Gabriella
Speedy and knowledgeable support. My issue was resolved in a matter of minutes and with only one contact.
Reply from ScalaHosting2026-03-05
Hi Bruno,
Thank you for sharing your experience with ScalaHosting. We’re pleased to hear that your request was handled promptly and that our team was able to resolve the matter during your first interaction.
Providing clear guidance and efficient assistance is something we strive for every day, so it’s encouraging to know this approach made a positive difference for you.
We truly appreciate your trust and look forward to assisting you whenever you need us.
Warm regards,
Gabriella
