thank you SALOME !
Edit: Changing my review from 1 star to 5 stars because SALOME’ was an exceptional help and customer service rep. Very helpful and patient. they went above and beyond to help resolve my issue. And I genuinely appreciate it! Updating my review because I was wrong. I was under the impression that the insurance company was not sending the children’s laptops for school and with my child asking me about where her school laptop rental was daily, it became a little stressful. I was misinformed and hence why I corrected my review. Thank you, Salome! Ms. Sarah T
Thanks for your comments. We suggest you contact the school to confirm why they have not issued the device to your child. The school requires insurance to be purchased with Securranty. Unfortunately, we cannot assist you directly in this situation, considering that the school assigns the devices. If you need help with your insurance policy, do not hesitate to contact us 24 hours a day, 7 days a week. We are here to help you.