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Money & Insurance

Securranty

ClaimedCollecting reviews

101 reviews

4.5101 reviews
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About Securranty

Data updated
Website
www.securranty.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
59 reviews
Replies to negative
82% (9/11)
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About this business

Securranty is a licensed Third Party Administrator and Insurance Agency specializing in Extended Warranties, Protection Plans, and Insurance for Smart Phones, Tablets, Laptops, Appliances & more. We sell directly to Consumers, Business, Education and thru our channel partners.

Written by the business, not verified by us.

Is Securranty legit?

Securranty (www.securranty.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 86% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 82% of negative reviews; 59 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

Horrible setup

So the first time I created an account it had dissapeared off the face of the earth (with my credit card #). Then second account i created that credit card was charged for a 4 year policy on a used Desktop Computer - then I was told the computer had to be new! This company is horrible!

Reply from Securranty2026-04-13

Thank you for your feedback. When completing your online purchase, only the Brand-New Computer option was available for desktop warranty, and you selected this even though your computer was used. As a result, your policy was canceled and a refund was processed. To ensure eligibility for coverage in the future, please make accurate selections regarding your product. If you need further assistance, feel free to contact us 24/7/365 by phone or email.

Claimed to cover a new desktop and didn’t

Ordered a custom desktop because I got a quote from security and felt that I could insure it, but I was misled and told that the insurance would not cover the desktop I bought even though I got the quote and bought the desktop insurance

Reply from Securranty2026-02-26

Thank you for your feedback. The desktop you purchased is a custom built desktop PC and does not have it was assembled using individually sourced components and was not manufactured as a complete unit by an original equipment manufacturer (OEM) and does not come with a manufacturer's warranty. Therefore, we canceled your purchased and processed a 100% refund.

Functionally a scam company, do not buy insurance from them under any condition!

Absolute joke of a company you should avoid with a 100 foot pole. Sold me the incorrect policy for my device multiple times, was unable to fix it untill i created multiple support cases and then when i needed to file a claim hit me with some random nonsense about how I'd have to prepay all years of my insurance premiums in advance in order to get my device fixed(this was never mentioned at all to me during my numerous calls to them to try and see what would be covered). The rep on the phone, Diego, was not helpful at all and kept repeating how it was my fault for not asking the right questions which truly shocked me. I would not use this company if they were the only insurance provider on the planet, stay away from them at all costs.

Reply from Securranty2026-02-26

Thank you for your feedback. The desktop you purchased is a custom built desktop PC and does not have it was assembled using individually sourced components and was not manufactured as a complete unit by an original equipment manufacturer (OEM) and does not come with a manufacturer's warranty. Therefore, we canceled your purchased and processed a 100% refund.

No option for Cyberpower Gaming PC

No option for Cyberpower Gaming PC, I had to cantle the warranty

Reply from Securranty2026-02-26

Thank you for your feedback. If a laptop or desktop was assembled using individually sourced components and was not manufactured as a complete unit by an original equipment manufacturer (OEM) and does not come with a manufacturer's warranty, we cannot provide coverage fot the device because these devices do not have a unique serial number identification.