Sharpenters (www.sharpenters.com) has a 4.6 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. 89% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 83% of negative reviews. Last updated 2026-08-10.
What people say
G
GEORGE · 4 reviews · Experienced 2024-07-24 ·
★★★★★
They did exactly what they advertise… You get what you pay for and then some.
They did exactly what they advertise sharpest knives that I’ve ever had.
Reply from Sharpenters2024-07-29
Thank you for your business and your recognition of our hard work George, it truly means a lot to us. We look forward to serving you soon again!
All the best,
The team at Sharpenters
They were quick to return my knives, which now seem newer than new. Excellent
Reply from Sharpenters2024-07-29
Thank you for your business and your great review Laurel, we really appreciate it!
All the best
The team at Sharpenters
D
David Smith · 3 reviews · Experienced 2024-07-05 ·
★★★★★
I have used other knife sharpening…
I have used other knife sharpening services and this is the best.
Reply from Sharpenters2024-07-12
Thank you David!
We look forward to serving you again.
All the best
The team at Sharpenters
P
PHILIPS NORTH AMERICA · 2 reviews · Experienced 2024-06-12 ·
★★★★★
Ease in sending
Ease in sending. Sharpness of my knives
Reply from Sharpenters2024-06-13
Thank you for your business and your friendly review - they mean a lot to us!
All the best
The team at Sharpenters
M
Marsha · 1 review · Experienced 2024-06-07 ·
★★★★★
Recommending Sharpenters for all cooks!
Knowing my knives would once again be SHARP and that I could do it online and by mail with little hassle led me to use Sharpenters. My daughter told me about the service after she raved about how easy it was to do.
My initial envelope had somehow been packed so that the tapes in the package stuck everything together and ruined my shipping label, but as soon as I contacted Sharpenters by email they were right on it, sending a replacement and protective sleeves.
My knives just returned a few days ago. I’m very pleased with the sharpness. The hardest part of the whole process was doing without professional sharp cutlery for a while!
Reply from Sharpenters2024-06-13
Thank you for your business and friendly review Marsha. We look forward to serving you again soon!
All the best
The team at Sharpenters
C
Carlos Fonseca · 1 review · Experienced 2024-06-07 ·
★★★★★
I was skeptical at the beginning
I was skeptical at the beginning, specially when they charge you first and then you have to cross your fingers in order to wait for the “envelope”.
But if came after a couple of days, sent the knives and in just 2 days they got them; it took another couple of days when I received an email saying that my knives were coming back. The problem “started” when USPS never updated the tracking number so I sent a text to Costumer Service; they replied next day and explained 2 possible explanations and told me to wait until Friday to see if my knives arrive and I got them today.
Sharp as hell. So 5 stars from my experience
Reply from Sharpenters2024-06-08
Carlos,
Thank you for your business and the friendly review - they mean a lot to us! We hope next time you sharpen your knives, there will be no postage delays but for any needs we are here to offer our support.
All the best,
The team at Sharpenters
R
Robert Lewis · 1 review · Experienced 2024-05-20 ·
★★★★★
I was expecting razor sharp knives…
I was expecting razor sharp knives sadly they were not as I expected. Good job not great.
Robert Lewis
Reply from Sharpenters2024-06-08
Robert,
Thank you for your business and your review. We are happy that you gave us 4 stars but we always strive for greatness - we proudly offer a satisfaction guarantee. Please reach out to us if we may provide a resharpening free of charge. We look forward to serving you again.
All the best
The team at Sharpenters
J
Jeff Mackler · 1 review · Experienced 2024-01-01 ·
★★★★★
Don't do it. Find a local company
Good idea, but they did a lousy job at sharpening. I really wanted this to be a good service, and the first time I sent my Global knives, they came back in great shape. Unfortunately, the next two times I sent them, they came back duller than before. The second time, I did a full set of cutting tests before and after to confirm my sentiment. I assume Sharpenters just got too big and lost their quality control. I did complain twice but no reply at all.
Reply from Sharpenters2024-05-03
Jeff,
Thank you for your business and your review. We are sorry that you were not as impressed with your recent sharpening as the first time. We did reply to your previous message and explained that we would love to impress you again and we would be happy to offer you a free re-sharpening. Please reach out if this is of interest.
All the best,
The team at Sharpenters
T
Tony Carracci · 2 reviews · Experienced 2024-03-25 ·
★★★★★
Easy to maneuver End result was great
Reply from Sharpenters2024-04-23
Thank you for your friendly review Tony - it means a lot!
The team at Sharpenters
K
Kari Minton · 2 reviews · Experienced 2024-03-14 ·
★★★★★
It was easy
It was easy! Mail my dull knives to Sharpenters and receive super sharp knives back. So happy with the results!
Reply from Sharpenters2024-04-23
Thank you Kari, we appreciate the opportunity to work on your knives and are happy you liked the result!
The team at Sharpenters
SO EASY!
Clearest communications and instructions ever! Easy to ship in provided envelope and super quick service in getting my knives sharpened and returned to me in top shape. I have Cutco knives, which I know can be sharpened for free by any salesperson. Sharpenter's takes it to a much higher level and they don't try to upsell you on more knives!
Reply from Sharpenters2024-04-23
Thank you for your friendly and detailed review Andi, we truly appreciate it!
All the best
The team at Sharpenters
D
David W. · 1 review · Experienced 2024-03-05 ·
★★★★★
These people are the best
These people are the best. I used an electric sharpener and completely ruined a serrated shun bread knife. They put an entirely new edge on it. Saved one of my favorite knives! Great job!!!
Reply from Sharpenters2024-04-23
Thank you for your wonderful review David, we appreciate the opportunity to serve you!
All the best,
The team at Sharpenters
The knives are sharp, however there are black stains on three of the knives. Also the serrated knife has much smaller teeth, I would have expected to the depth to be the same and points just sharper. These are difficult to sharpen.
Reply from Sharpenters2024-04-23
Thank you for your candid and friendly review Billie, we will raise your improvement points with our sharpeners today. We look forward to serving you again!
All the best
The team at Sharpenters
N
Nonna Tia · 5 reviews · Experienced 2024-02-22 ·
★★★★★
Oh what an EDGE!!!!
Loved the quick turnaround and especially how sharp my newly returned knives are! There is nothing more depressing than trying to cook with dull knives! I have tried local professionals and home sharpeners that promised the world. NOTHING can come close to the edge my knives have from Sharpeners!!! I am a customer for life.
Reply from Sharpenters2024-04-23
Thank you for your review Nonna, it means a lot to us!
Have a great day
The team at Sharpenters
I've been a customer of theirs for about 1.5 years, their results are OK. Turn around times are excellent.
They need to offer a higher grade of finish on the blades, some of mine are specialty knives that cost a lot. The finish works well enough but rougher than i'd like. If I sent them a pearing knife, it would not be sharp enough to use the way you would use a pearing knife. These knives came from the factory much sharper than they do from Sharpenters.
For reasons unknown to me they stopped sending me shipping packets, and terminated doing business with me as of late last year.. No attempt to contact me by email or in writing to explain their actions was made.
Reply from Sharpenters2024-02-25
Thank you for your review, we certainly appreciate both the positive comments and the opportunity to improve on the other points. Over many thousands of customers we have never received any reports of stopping to do business with anyone without them requesting to stop a subscription. We certainly wouldn't terminate a subscription at our own initiative for no reason. We would love to look further into this and address your other points but unfortunately you posted with an anonymous account so we have no means of reaching out. Please reach out to us so we can assist you further, we look forward to continue working on your blades.
Have a great day
The team at Sharpenters