Shippn (www.shippn.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is good. 82% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
They are quick to answer. I have used the Buy For Me service as a proxy 3 times since June 2026 to acquire vintage 1980s fashion from Japan, the Netherlands, and Italy that is you can't buy direct from the USA on Vinted.it and from small vintage sellers that don't want to deal with the expense of tariffs B's that comes with buyers in the USA. DHL Express is the preferred shipping service and expensive but quick international delivery
I recommend using Shippn for buying stuff only available in Japan
I used Shippn Buy For Me service to acquire a rare Giorgio Armani shirt I saw on Instagram that the vendor made only available for purchase in Japan. If you find yourself in a similar situation I highly recommend you pick Moe Inoue as your proxy buyer or host. Moe provides the best customer service my package was wrapped with care and arrived from Japan to Chicago in 3 days.
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Ginny · 1 review · Experienced 2026-07-31 ·
★★★★★
Good fast service...outrageously expensive
I recently used Shippn’s Buy For Me service for four small paper collectibles from Taiwan, specifically three photocards and one postcard. One listing was time-sensitive and only had one available, so I needed a proxy that could act quickly.
The items themselves cost $20. After the Buy For Me and related purchasing fees, my initial total was about $50, before international shipping.
The positive part is that the Taiwan host purchased everything successfully, including the hard-to-find item. The host had a five-star rating, handled convenience-store pickup orders, and completed the purchases much faster than the other proxy services I contacted. I appreciate that because I probably would have missed the item otherwise.
Unfortunately, the international shipping and additional charges were extremely expensive. The original estimate for an 1 kg DHL shipment was about $190. This included $101 for DHL shipping, plus an export declaration fee, estimated duties and taxes, insurance, and consolidation. After applying a discount code, I paid $166.
Again, the entire shipment consisted of only three photocards and one postcard. These were lightweight, flat paper products. For comparison, I previously shipped two limited-edition books from Taiwan through another proxy. That package had a volumetric weight of 2.38 kg and cost $100 (including fees) through DHL, around the same amount as Shippn’s DHL charge alone for this much smaller order.
I understand that international proxy shopping can be expensive, and I was willing to pay more because one of the items was important to me. However, I did not expect the shipping and additional charges for four flat paper products to be this high.
Overall, Shippn successfully secured my items, and the host acted when other proxies did not respond. I am grateful for that. Still, because of the final shipping cost and additional charges, I would not personally use or recommend the service again.
Reply from Shippn2026-08-05
Hi Ginny,
Thank you for taking the time to share your detailed feedback.
We’re very glad to hear that our Taiwan host was able to secure all of your items quickly, especially the time-sensitive collectible that was difficult to find. Providing a responsive and reliable Buy For Me service is something we work hard to maintain, and we’re happy we could help you avoid missing that opportunity.
We also understand your concerns regarding the final shipping cost. International forwarding costs can sometimes be significantly affected by carrier rates, service level, customs-related charges, insurance requirements, and the operational costs involved in handling and exporting packages safely and quickly.
Please know that we are continuously working every day to negotiate better rates and offer more competitive pricing options for our users while maintaining the premium, fast, and secure service that Shippn aims to provide.
Since we could not locate the related order from the review alone, we encourage you to contact our support team directly so we can assist you personally.
We truly appreciate both your positive comments about the host’s performance and your honest feedback, as it helps us continue improving our service.
Best regards
M
M C · 1 review · Experienced 2026-08-05 ·
★★★★★
Shippn is the best package service
Shippn is the best package forwarding service I've used. My order arrived earlier than expected and was securely wrapped to prevent any damage during transit. Reliable, fast, and excellent customer service.
This was the first time I’ve used third party shipping, and I was pleasantly surprised by how efficient the process was. The item was bought from Australia, the host there could not have been more helpful, and I received the item in a matter of days. It was quite expensive, but all logistics, duties etc were taken care of, so worth it for something you really want.
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Stephen S · 1 review · Experienced 2026-08-03 ·
★★★★★
A little pricey, but works well
The cost of the service was a little pricey once all the fees, shipping costs, and duties were applied, but other than that it all went very smoothly. The process was intuitive and I liked that I was informed of the progress of my order at every step. My host, Marco Hölscher, was very responsive and shipped my order extremely quickly. In fact, from the time I originally ordered, I got my package faster than I get many domestic shipments. If there is ever another instance where there's a product I can only buy internationally, I would definitely use this service again.
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Ashley · 3 reviews · Experienced 2026-08-03 ·
★★★★★
Convenient and easy to use services
I had a pleasant experience from start to finish with Shippn. I used the “Buy For Me” feature which was highly convenient and my items were packed with the utmost care by Timothy Streeter, my host through this website. Nothing arrived damaged and it arrived rather quick. I have no complaints, only one small request to implement for future ordering experiences.. it would be nice to have the option to pay the import fees & VAT ahead of time so that it doesn’t delay the arrival. Other than that I’m super happy and will confidently utilize these services again via Timothy and Shippn in the future.
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Raj S · 1 review · Experienced 2026-07-31 ·
★★★★★
Great communication/ service!
Great communication, excellent service and items were well packed! Will do business with again. I highly recommend Bart Meijer as a host - he did great!
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Konrad Zapotoczny · 1 review · Experienced 2026-07-31 ·
★★★★★
Reliable shipping proxy service
BFM (Buy For Me) Shipping (of a photo accessory unavailable in EU) from UAE to Poland.
The website UI is intuitive, I was able to submit a request with ease. The communication with the host and Support is flawless. They replied in a timely manner to my questions. I had some problems getting the payment to go through, but the Support was very helpful and even they enabled my discount again, which was very convenient. The shipping came without issues. The item I received was well packaged and it was indeed the thing I requested. I am very very happy with the overall experience.
First class service experience for a first time user
I had searched for a rare football jersey for over a year and found a vendor in Brazil selling the player issued jersey on an online platform restricted to the country. While searching for a trusted international proxy buyer and shipping service, I found Shippn. Based on many positive reviews online, I decided to try them out. Creating an account was the first reassuring thing, as three levels of identity verification/ security were necessary. Navigating the website and using the "Buy For Me" service was really easy. There was clarity on all purchase and service fees, with multiple payment options available. Once approved, my proxy buyer quickly purchased my item and communicated with me throughout the process until shipping, as required by this company. Shippn customer service was also excellent with timely communication and status update messages throughout the process. Tracking information during transit was excellent throughout, with my item delivered to the USA 3 days after dispatch. For anyone interested in buying special items from around the world and would like professionalism, efficiency and security, Shippn is the "To Go" Company. I have generated more orders with the company and look forward to continued patronage and excellent customer service experiences.
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Andrew Wysocki · 6 reviews · Experienced 2026-07-29 ·
★★★★★
I'm pretty neutral about this
I'm pretty neutral about this, Yes, everything worked and the few bumps were quickly resolved. But what I disliked is that there is no way to quit the process once it started. An item over $700 was double that price once shipping and handling were added. So $700 item cost me $1500 after all was said and done. If I had known that shipping was so expensive I would not have purchased the item. Delivery/shipping was way more than expected. And no way to give you a ball park number before you hit submit.
Reply from Shippn2026-08-03
Hi Andrew,
Thank you for your review of Shippn.
We would like to inform you that, since the merchant shipped your item in 3 separate packages, a consolidation process by your host was required to repack them into 1 single package. This is the handling fee you mentioned. As stated on our website, the consolidation process is $5 USD for each package: https://www.shippn.com/en/faq.
We also have a price calculator for shipping amount estimates. You can access the shipping prices by using the link here before creating an order with your host: https://www.shippn.com/en/shipping-cost-calculator.
Please note that if the merchant accepts returns/refunds, we do offer order cancellations if you do not want to proceed with the shipment. Our host contacts the merchant to send the item back to them. However, we could not detect any messages from you indicating that you want to cancel the order, so your host has proceeded with the shipment after your confirmation payment.
For future orders, please let us know if you want to cancel an order, so we can provide assistance accordingly. The Buy For Me order cancellation terms and conditions are available on our website.
Please contact us if you have further questions/concerns. We would be delighted to see you in your future orders.
Kind regards,
Shippn Support
I will NEVER use this service again. The host was unresponsive, kept my package for 3 days before even sending pics, let alone ship. Service was very expensive and didnt state that the duties werent included in cost so was hit with another bill to pay duties for my pkg to be released. Once received, my package was thrown with no care into a box, not even rewrapped in its original wrapping, NEver again!
Reply from Shippn2026-08-03
Hi Nicole,
Thank you for your review of Shippn.
Thank you for sharing your information with us. We have located your order with us and have reviewed the order history now.
We appreciate your feedback regarding your host's unresponsiveness. You are correct; this does not reflect the standard of service we aim to provide. This is why they have received a warning. We are continuously working to improve, and we have already addressed this matter with your host to ensure it does not happen again.
We would like to inform you that the international shipping amount calculator is available on our website for shipping estimates: https://www.shippn.com/en/shipping-cost-calculator. As stated on this page, "Prices displayed are exclusive of all customs duties, import taxes, and local VAT/GST. The final amount of these charges will be determined only after the package arrives at your host's address and the necessary classification is completed."
We hope to see you in your future orders.
Kind regards,
Shippn Support
J
Julia Vine · 1 review · Experienced 2026-07-27 ·
★★★★★
Amazing service
This was my first time using a service of this nature. I used both the buy-for-me service and the shipping. It was a wonderful experience. I had a very professional host - Bart Meijer and he kept me informed during the process. Confirmed the item received was correct and in good order and repackaged it very well to ensure safe shipping. I am so grateful to Shippn and my host. The package arrived fast, safe and it was the correct item I was trying to find. I highly recommend using this service.
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Grant Jorde · 2 reviews · Experienced 2026-07-27 ·
★★★★★
Shippn worked great for Brazil to USA
I had a great experiencing using Shippn to buy me something from Brazil and ship it to me in the USA. Package arrived safely and quickly. It's not a cheap service but if you need something that is unique and one-of-a-kind then this was a great way to get it! Thanks!
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Bianca Johnson · 1 review · Experienced 2026-07-16 ·
★★★★★
Overcharged and ghosted by customer service
This is relating to the option to buy an item and ship it to the host address. I have not used the buy for me option; not this time nor the two times I’ve used this service in the past.
Each time before the last, it was seamless.
This time, it was not.
I want to start by saying how horrendous the customer service at Shippn is. It’s only existent when they need something from you (like verification) or when they can spit out a generic response from their FAQ. Otherwise, you’re completely on your own if you have an actual problem.
I purchased an item after calculating the estimated shipping cost and reading the “How is the price determined for my shipment?” Where it states “Shipping fees are calculated based on the weight of the shipment. Shipping rates vary by destination countries.
Click here to see shipping rates for your country. Shippn agrees with the carrier companies to provide the best prices for its shoppers.”
I calculated my shipping costs in their calculator based on verifiable facts of the shipment dimensions and weight, given, I already own the item. I was just buying a version not available in the US. I even calculated the weight a half a pound over to account for any weight of the box.
The first issue I encountered was with the shipping host. She waited days after delivery to even message me. I wasn’t expecting her to immediately take photos and ship the item but I just wanted confirmation that the item did indeed arrive to her like the tracking stated. When she finally reached out and I was able to verify the item, I informed her that I don’t need the shopping bag and unnecessary packaging from the company. Just ship the item itself. No response.
Then I receive an adjusted shipping quote that is $100 more than I calculated initially. Frustrated but wanting the item and already dealing with poor customer service from Shippn and the host, I just paid and figured I’d deal with it later.
I sent a message to Shippn where I had no hope they would get back but they actually did, days later, and told me something different. They stated that if the volume of the package is greater than the weight, they bill based on volume. Which is not in that section of the FAQ (where it should be) but rather way down below in the shipping price section. Why are there two sections on shipping costs that contradict one another?!
When I finally receive the package, It was a bit larger than I initially expected so I took the package to the post office to use their scale and measurements for a more accurate calculation. I calculate the shipping based on their volume measurements as well as enter everything into their shipping calculator and both options determine that I was still overcharged.
This company is a scam.
Either way I calculate it (by weight or by dimensions/volume), it comes out to a little more than what I was initially quoted. Definitely no where near what I paid ($223). So I’m not sure how the host or Shippn calculated my shipping cost but be aware you may get hit with a larger shipping fee. Poor customer service. Poor business practices.
Edit: This is in response to customer service.
I’m not sure what Shippn means by shipping carton. The package arrived in a plastic mailer and the box the item came in from the merchant.
There was no shipping container to “keep the item safe.”
If DHL is requiring Shippn to use a container to transport, I’m not sure how that’s a charge I should encounter since my package came in a mailer. I’ve been using USPS, FedEx, UPS, and DHL for over 20 years. Never in my life have I had to ship a package in a container for it to be delivered. I’ve always just shipped it in proper shipping materials.
Reply from Shippn2026-07-30
Hi Bianca,
Thank you for taking the time to leave such a detailed review. We’re truly sorry that this shipment did not meet the expectations created by your previous successful experiences with Shippn.
We’d like to address the main concern regarding the shipping cost, as there appears to be a misunderstanding about the package dimensions that were used for the carrier calculation.
In your review, the measurements you used after receiving the parcel appear to be those of the interior product box only. However, the shipping charge was calculated using the outer shipping carton that was actually handed to the carrier. The outer carton was considerably larger because additional protective packaging was used to ensure the bag arrived safely during international transit.
International carriers such as FedEx, DHL, and UPS charge based on whichever is greater: the actual weight or the volumetric (dimensional) weight of the fully packed parcel. In this case, the outer carton had a volumetric weight of approximately 4.5 kg, which is why the final shipping charge was higher than the estimate generated from the product box dimensions alone.
Using only the inner box measurements after delivery will naturally produce a much lower result, but those measurements do not represent the package that was actually shipped. The larger outer box was not used to increase the shipping fee, but to provide sufficient protection for the bag and its packaging during international transportation.
We also understand your confusion regarding the information in our FAQ. The calculator provides an estimate, while the final shipping cost is determined after the host measures and weighs the fully packed shipment, including any protective outer packaging required for safe delivery. We appreciate your feedback on how this could be communicated more clearly and will review the wording of the relevant sections.
Regarding the delays in communication from both the host and our support team, we sincerely apologize. We understand how frustrating it is to wait for confirmation that a package has been received and prepared for shipment, and we agree that the experience should have been smoother.
While we respectfully disagree with the characterization of Shippn as a scam, we take your concerns seriously. Your comments about host responsiveness, support communication, and the visibility of our volumetric-weight policy have been shared internally for review.
We genuinely appreciate that you trusted Shippn for multiple shipments in the past, and we regret that this particular experience left you with a negative impression.
Best regards,
Shippn Team
M
Mobushir · 4 reviews · Experienced 2026-07-27 ·
★★★★★
Fast
Fast, efficient and extremely convenient. Updates are consistent and easy to follow.
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Felipe D · 5 reviews · Experienced 2026-07-17 ·
★★★★★
Sneakers from Italy to United States. Thank you Nicola!
I used Shippn to purchase a pair of shoes from an Italian store and have them sent to the United State. I worked with a Shippn associate named Nicola and he was very attentive and a great communicator. Nicola went above and beyond to secure the shoes for me after we ran into a roadblock with regard to where the store was willing to ship. He was clear about the extra charges before we went forward with the transaction. I would be happy to use Shippn again.
Honest company with great communications throughout the delivery process.
C
CW · 3 reviews · Experienced 2026-07-24 ·
★★★★★
Very useful and valuable service
My host Bart from The Netherlands provided a great service receiving my package from Denmark and forwarding it to the UK. It was my first time using the service but Bart made it very easy by providing detailed instructions and keeping me updated throughout. My items were packaged safely and arrived quickly! Thank you!