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Money & Insurance

SkyRemit

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62 reviews

4.862 reviews
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About SkyRemit

Data updated
Website
www.skyremit.cn
Category
Money & Insurance
Location
China
Status
Unclaimed
Last 12 months
18 reviews
Replies to negative
100% (3/3)
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About this business

Fast, Secure, Worldwide Remittance for expats working or have worked in China.

Written by the business, not verified by us.

Is SkyRemit legit?

SkyRemit (www.skyremit.cn) has a 4.8 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 18 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

The customer service support made true…

The customer service support made true to their word to resolve the recurring problem of my remittance and they made true to their promise to update me on a timely manner. The attitude towards the communication process was professional and with respect. This is very important for clients like me. Also, the timely manner of communication for customer service support on a working day is smooth. I will always use Sky Remit because they are trustworthy and they try their very best to make suitable solutions to important matters of remittance problems along the way.

Avoid - Skyremit switched Banking partners

I would strongly advise others to be very careful before using SkyRemit. I have communicated with SkyRemit through WeChat. They previously used DBS for payments, but they switched to Nium. In my case, the transfer to my bank in South Africa was rejected because the wrong intermediary banking code was used. I have the SWIFT GPI tracker, UETR number, proof of payment, and the transaction timeline showing exactly what happened. The payment was rejected in August, yet more than USD 3,000 is still stuck and has not been returned to me. What makes this worse is that it has been extremely difficult to speak to a real person who can take responsibility, explain where the funds are, and give me a confirmed refund date. This has caused me a huge amount of stress. Until SkyRemit can resolve cases like this quickly and provide proper real-time support when large amounts of money are involved, I personally would not use them again and would not recommend them to others.

Reply from SkyRemit2026-09-16

Hi ADW, We’re sorry for the long wait and the frustration of not getting clear updates. To avoid keeping you waiting any longer, we refunded you in full before the bank’s return process was complete. To clarify, we work with multiple payment partners, including for transfers on the same route. Bank returns can take time to coordinate, but we understand that you needed clearer information throughout the process. If you have any remaining concerns, please reply to our existing WeChat conversation so we can follow up directly. The SkyRemit Team

Extremely Slow Verification and Poor Customer Service

Very disappointing experience with SkyRemit. I submitted all the required documents, including my Canadian passport, Chinese visa, and salary receipt with official company stamp, but the verification process is still taking an unreasonable amount of time. The review should have been simple and fast, but instead there was poor communication and no clear explanation about the delay. Customer service was not helpful and kept making me wait without giving any proper update. For a financial service handling people’s money, verification and support should be much more professional and efficient. I expected far better service than this.

Reply from SkyRemit2026-06-08

Thank you for your feedback. We sincerely apologize for the delay in processing your verification. Please note that our review was officially on holiday during the May Day break, which temporarily paused the reviews. We resumed work immediately after the holiday and have already processed your application as a priority. To ensure smooth and timely verification in the future, we recommend preparing all required documents in advance according to our checklist. For urgent remittances, please contact our support team directly—we offer expedited processing for time-sensitive requests. We appreciate your patience and look forward to providing you with a smoother experience.

SkyRemit - Highly Recommended

I used SkyRemit to transfer money from China to Australia and the experience was excellent. The service is highly reliable and I received the funds in my Australian bank account within 24 hours. It is much faster and more convenient than traditional banks, which usually require extensive documentation and can take an entire day to process a transfer. Their customer support is exceptional and always responds on time. Highly recommended.

Seamless money transfer service

I've never used a more seamless money transfer service in over 15 years of transferring money around the world. The customer support has been fantastic, user interface is easy to use, the rates and great and the speed is unmatched. I recommend Sky Remit 💯 .

I’ve had a great experience with…

I’ve had a great experience with SkyRemit. It’s a Chinese transfer platform designed for international users, allowing us to send our salaries back to our home country’s bank accounts. The process feels very secure and quick, and I trust the platform a lot. I definitely recommend it to other foreigners as well, as it’s a highly reliable platform.

Trustable Platform

For a long time, I couldn’t find any legal or reliable option to send money from China to Bangladesh. Then I discovered SkyRemit. At first, I saw one of my friends using it frequently, so I decided to try. To my surprise, the money reached my home country within just 30 minutes — completely smooth and stress-free. I even received the government remittance benefits, which was a big bonus. Later, I also used SkyRemit to send money from China to Denmark, and the process was just as fast and reliable. Honestly, SkyRemit is a very trustworthy and efficient platform for international money transfers. Highly recommended!

I found Sky Remit very easy to use for…

I found Sky Remit very easy to use for sending money home. It’s safe, fast, and has excellent customer support, which makes me confident to recommend it to all my foreign friends. I always use Sky Remit to send my salary back home without any issues. I would rate it 5 out of 5.

Zero customer service response and missing money.

Opened an account and they gave me a WeChat account of one of their staff. After making a transfer it said completed but I hadn't received anything. I ask her about it. 2 hours and still no response. They have a customer service WeChat as well. Automated response saying their busy. An hour later and still no response. Very poor service and leaves me wondering where my money went.

Reply from SkyRemit2025-09-13

We sincerely apologize for the frustration regarding your recent transfer and appreciate your valuable feedback. Our review confirmed an initial delay due to a scheduled lunch break. However, the support team promptly followed up after, providing the tracking code. Demonstrating their commitment to your satisfaction, the team proactively confirmed funds arrived by day's end, a successful delivery you kindly acknowledged. The anxiety of waiting is fully understood, and we are committed to continuously improving our service, especially response times during peak periods. Your ongoing feedback and oversight are welcomed as we strive to do better.

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