Extremely Slow Verification and Poor Customer Service
Very disappointing experience with SkyRemit. I submitted all the required documents, including my Canadian passport, Chinese visa, and salary receipt with official company stamp, but the verification process is still taking an unreasonable amount of time. The review should have been simple and fast, but instead there was poor communication and no clear explanation about the delay. Customer service was not helpful and kept making me wait without giving any proper update. For a financial service handling people’s money, verification and support should be much more professional and efficient. I expected far better service than this.