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Health & Medical

SleepPhones®

101 reviews

3.6101 reviews
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About SleepPhones®

Data updated
Website
www.sleepphones.com
Category
Health & Medical
Location
United States · Erie
Status
Unclaimed
Last 12 months
4 reviews
Replies to negative
35% (11/31)
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Is SleepPhones® legit?

SleepPhones® (www.sleepphones.com) has a 3.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 58% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 35% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

S
Sleeper · 1 review · Verified ·

SleepPhones are great but effortless charger isn’t.

SleepPhones are great but the ‘effortless’ charging system isn’t. When I place the phones on the ‘effortless’ charger the light blinks green for a few seconds and then starts blinking red. I have to fuss with the placement of the phones for minutes to get them in the exact right position. It seems that I can never find the right position because no matter how I place them the blinking green light comes on (indicating that they’re positioned correctly) and then seconds later the red light starts flashing. It would take less time and effort to just charge them by using the standard charging cord. I feel like I spent extra money for a flawed charging system. Again, I love the actual headphones but the charging system is disappointing (did I get a faulty charger?).

Reply from SleepPhones®2019-10-04

Hello Sleeper, Our sincerest apologies for the difficulty you experienced! When placing the Bluetooth® module on the charging base, please make sure that it is facing down on the induction charger. This means that when you feel it as it is charging, it should be a flat surface with the three buttons pointing toward the charging base. Also, the speaker plug on the module will need to be positioned on the opposite side of the micro USB port on the charging base. When positioned correctly, you will feel a magnetic attraction between the Bluetooth® module and the charging base. You might need to move the module a bit within the headband as the Velcro® and loop opening might be interfering with the magnets. If this does not alleviate the issue, please contact our customer support team via email ([email protected]) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm ET) and we would be more than happy to assist you!

P
Pamla Stingl · 4 reviews · Verified ·

Very happy with them

M
Mark Pearl · 1 review · Verified ·

Great service

Great service, every time I've interacted

G
Guy Sosnoski · 1 review · Verified ·

The sleep phones are incredible

The sleep phones are incredible. I sleep on my back and side throughout the night and the only thing I’ve had to do is put the controller park on my forehead. It connected with Bluetooth perfectly, first time. The sound is top notch. They work awesome!

h
hans dukker · 12 reviews · Verified ·

Fast delivery to Netherlands

L
Linnet Good · 5 reviews · Verified ·

Delivered promptly

Delivered promptly, and it does what it says on the box. I've been comfortable and I'm not bothering anyone when I wake up and listen to a podcast in the middle of the night.

G
Gary Stone · 4 reviews · Verified ·

The device can hurt your ear when you…

The device can hurt your ear when you sleep on your side with your ear against the pillow.

Reply from SleepPhones®2019-10-04

Dear Gary, Our sincerest apologies you are not satisfied with your purchase! Having the proper size headband (with a snug fit) is crucial not only for comfort but for sound purposes too. A proper fitting headband will prevent the speakers from sliding around while in use as well as the headband slipping. Having too snug of a headband, however, might cause discomfort as the speakers would be pressing into your ears. We would be happy to exchange your headband for a different size / fabric! If you could please fill out the warranty form found on our site and send it in with your headband, we will send you a new headband to insert your speakers into! Here is the link to the warranty page: http://www.sleepphones.com/warranty You can find our sizing chart along with a demonstration video on how to find the proper size on our site at: http://www.sleepphones.com/customer-support/sizing If you are unsure how to remove and reinsert the speakers you can find a demonstration video on our site at: https://www.youtube.com/watch?v=jqTVbLvjDNk If you have any further questions or concerns, please contact our customer support team via email ([email protected]) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm ET) and we would be more than happy to assist you!

R
Ray · 2 reviews · Verified ·

I snore

I snore, so I bought Sleep phones for my wife. The product worked as promise and appeared to be the right choice. Then we went on a trip for the test. My wife is a light sleeper and it turned out not to work for her, just to many little issues, but none with the product. I made a call and talked with a rep. I returned them. The company stands behind their product and gave me a full refund. I would recommend then highly!

K
Kellen McDermitt · 1 review ·

These sleep phones are undoubtedly made in China

These sleep phones are undoubtedly made in China. If that's the case then they're absolute junk. That's because pretty much ALL products from China are made from cheap crappy components and then they're assembled and NOT tested because there's ABSOLUTELY NO quality control for products like these or they wouldn't be able to sell them wholesale to distributors in the USA for around $5.00 a pair. That's right $5.00 a pair and they're charging $99.00 a pair for them over here. Please don't just take my word for it. Go to Alibaba's website and look at the prices there. This is one of the best kept secrets. I don't know why it's a secret, and yet no one seems to be aware of it. All Chinese products are made of Chinesium(not a real material) and are just cheap crap that's pawned off on unknowledgeable consumers here in America and many other countries. The Chinese are wasting mass quantities of the worlds natural resources making cheap crap that will end up in our landfills in days, weeks, or unlikely in months. It's time for people to WAKE THE F UP! If you have to buy products from China pay as little as possible so you can just throw them in the trash when they quit working after a couple of weeks or better yet DON'T BUY Chinese products period. SAVE THE PLANET! And to leave you with an example, my friend gave me a smart watch with all the bells and whistles, you could even put a sim card in it and use it via bluetooth with your cell phone. It looked really nice and he told me it cost him $3.00. My mouth dropped open and I asked him if he was kidding. He said no really, it cost me $3.00. I've never used it because I want to keep it as an example to show people so they'll be as amazed as I was. How can they even build a product like that and afford to sell it for $3.00. The fact is they can't build actual products that will function correctly and last for any reasonable amount of time. It's ALL JUNK! Businesses selling products like this to the American public should be ashamed of themselves. WAKE UP AMERICA!

Reply from SleepPhones®2019-09-24

Dear Kellen, Thank you for your review! If you have any further questions or concerns, please contact our customer support team via email ([email protected]) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm ET) and we would be more than happy to assist you!

S
Sherry · 3 reviews · Verified ·

I love the sleep phones

I love the sleep phones. I like to listen to e-books before I fall asleep at night without bothering my husband's sleep. They work great. The only complaint that I have is I would like to see the headbands a little thicker for comfort. Since I usually fall asleep with the SleepPhone on a timer, some mornings my ears get a little sore from laying on them.

M
Mary · 1 review ·

Great product and have lasted well

Had these for a long time now, over a year. They have been great and have lasted well, considering I use them most nights to fall asleep to podcasts! Excellent product.

V
Valencia Thompson-Karstens · 1 review · Verified ·

Your CS is AWESOME

Your CS is AWESOME! Both times I have needed assistance in exchanges because I ordered the wrong size for my head band and then I ordered the wrong replacment piece. They responded quickly by email with a solution and all the information I needed. Great job!

R
Rafael · 3 reviews · Verified ·

Better than I thought it would be.

The sound quality is better than I expected. Very comfortable while sleeping. I would like the battery life to last longer, which having an auto shutoff when the music stops for a period of time. It may have it already, but I haven’t notice as I need to charge daily.

J
Joe Mela · 2 reviews · Verified ·

Best ASMR headset to fall asleep in.

I bought the soft weave set that are super comfortable. I was seriously surprised how good they sounded. I highly recommend these to anybody who enjoys listening to music to fall asleep to without bothering anyone.

R
Rosette Blue · 1 review · Verified ·

Love my new SleepPhones!

Love my new SleepPhones!! So perfect for listening to tunes or listening to a book at night, I no longer have to worry about keeping my mate awake while listening to my favorites. Will be using them on the plane when I go on vacation. So awesome.

J
J Luna · 3 reviews · Verified ·

SleepPhones are great!

I bought the SleepPhones because of my tinnitus. They really help, because the white noise is closer to my ear and can be at a low volume, or I can move the headband around to adjust the sound as I need to. I had an issue with one of the speakers not working, but I called and they replaced it immediately. I was very impressed with their customer service!

P
Phil · 2 reviews · Verified ·

Better product than I expected

Better product than I expected. Good sound, comfortable, and bluetooth connectivity worked easily.

K
Khalifa · 1 review · Verified ·

Convenient Product

Very convenient product that helps you in getting a better sleep. However, the only issue I’m not satisfied with is the location of the Bluetooth Module. It’s very small and flexible, but still hurting my back head. I really suggest shifting it to the front. Thank you

Reply from SleepPhones®2019-09-04

Dear Khalifa, Out sincerest apologies for the difficulty you experienced! The module is normally worn at the back of the headband, but we would suggest moving the Bluetooth® module to the front or side of the head. If moving it to the side, please place it on the opposite side as you sleep on. Many of our customers do move the module as this will help with clarity and quality of the Bluetooth® signal, help prevent the buttons from getting pressed accidentally, and be more comfortable to use while sleeping. If you have any further questions or concerns, please contact our customer support team via email ([email protected]) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you!

T
Todd Reaume · 3 reviews · Verified ·

Comfortable and superb sound quality.

L
Lisa W · 3 reviews · Verified ·

Love my sleep phones!

Fast shipment and reliable. I use my sleep phones to drift off to Native American flute music every night.