For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Health & Medical

SmartBuyGlasses

201 reviews

4.2201 reviews
Write a review

About SmartBuyGlasses

Data updated
Website
www.smartbuyglasses.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (32/32)
Do you own SmartBuyGlasses? Claim this profile for free and start replying to reviews.

Is SmartBuyGlasses legit?

SmartBuyGlasses (www.smartbuyglasses.com) has a 4.2 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Health & Medical and its reputation is good. 82% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

我对此有一次奇妙的经历……

我在这家公司有一段奇妙的经历。他们的客户服务确实很出色——他们实际上有一个真人从头到尾跟踪您的购买。他们确保您收到订单,签到以回答任何问题或疑虑,并确认您的眼镜完全按照您的预期到达。这是我从 SmartBuy 购买的第三副眼镜,所以应该说点什么!哈哈! 最重要的是,眼镜的质量是货真价实的。他们甚至在您的商品中附有一张认证卡,以便您知道您获得的是正品。总体而言,这是一次流畅、值得信赖且令人印象深刻的体验。

避免

从下订单到最终收到退款整整一个月。我什至不得不提起 PayPal 纠纷才能拿回我的钱。无数的电子邮件发送给所谓的客户服务团队,天知道在哪里。买家请注意:他们甚至会让您支付退货运费。

Reply from SmartBuyGlasses2026-07-30

Hi Anthony, Thank you for taking the time to share your feedback with us. I understand your frustration regarding the refund process and the return shipping costs. We are always working to improve our customer service. That said, I’ll be sending you a private message shortly so I can take a closer look at your case and see what I can do to help further. Sincerely, Elveen