SCAM
SCAM. Can not use the proxy and they don't refund me. Waste money
SmartProxy is a big data IP solution provider, serving in the field of big data collection to help enterprises/individuals obtain data sources quickly and efficiently, and comprehensively solve problems such as difficult and slow customer collection.
Written by the business, not verified by us.smartproxy.cn (www.smartproxy.cn) has a 2.8 out of 5 rating on OK.one, based on 9 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. Opinions are polarized: 44% rate it 4 stars or higher while 56% give 1 star; The business has replied to 40% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-10-25.
SCAM. Can not use the proxy and they don't refund me. Waste money
i have never seen such a terrible support. + my proxy was shit (tried to change it, but support dont care about it, just wasting time with stupid useless question and do nothing). Wasted time. Do not use it!
I've been trying to use their proxy for 6 hours, it's terrible. Support is terrible. Response times are 6-12 hours. There's no support robot. A wasted day. The API is a whole other story. Only if it's the last proxy in the world. Use their API.
Proxies are reliable, customer support is swift.
The user is highly satisfied with Smartproxy.cn, citing its high-quality IPs and efficient support team as their top choice for seamless internet access.
Beware. This is a scam, that has nothing to do with the original Smartproxy.io As far as I could find out it's a Chinese copy of the site. Chinese once again failed miserably to copy the original and ended up selling this crap. What a surprise.
Hi sir, I'm sorry to see your review. We are indeed from China and have been roote in China from eight years ago to sell high-quality rotating and static residential proxies for global clients. We do not engage in the copying behavior you mentioned and hold a series of trademarks in relevant countries as evidence. And from my personal perspective, sir, you are probably the real racist. Please tell me your account and the issues you have. If you are unable to provide an account at all, it proves that your negative review for our website are only your personal thoughts of racial discrimination, and not the true situation of our website. Thanks, Smartproxy team
The CEO of this website is a Ukrainian woman, these racists instantly ban people and steal their money if they're from eastern europe countries, When you open the site for the first time theres no warning about geographical restrictions so they fool you into paying, once you pay you instantly get banned from the site and they wont refund you! These racist scammers spam all the reviews on here with "Слава Украина" when they're replying to reviews, Bringing political stuff to business pathetic scammers! слава россия!!!!!
Hello sir, Firstly, our CEO is not a Ukrainian woman. May I ask if you have commented on the wrong website. We are smartproxy.cn for global users. May I ask which package you purchased from us? If you have any questions, please leave your contact information and we will arrange a professional business manager to answer them for you. Thanks & best wishes, Smartproxy team
I've been using Smartproxy for a while now, and their service is consistently excellent. Highly recommend!
Smartproxy provides fast and reliable data center proxies. Ideal for high-volume tasks. Great value for money!
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