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Education & Training

Southern New Hampshire University

62 reviews

4.362 reviews
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About Southern New Hampshire University

Data updated
Website
www.snhu.edu
Category
Education & Training
Location
United States · Hooksett
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
100% (10/10)
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Is Southern New Hampshire University legit?

Southern New Hampshire University (www.snhu.edu) has a 4.3 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Education & Training and its reputation is good. 81% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

A
Allen · 1 review · Verified · Experienced 2026-07-20 ·

My Advisor made was really awesome she…

My Advisor made was really awesome she is one of the rezones I am 4 weeks into my bachelor's degree.

Reply from Southern New Hampshire University2026-07-21

Hi Allen - We're so glad to hear you've had a good experience with your advisor!

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Antwan · 1 review · Verified · Experienced 2026-07-20 ·

Everyone willing to go extra mile.

Reply from Southern New Hampshire University2026-07-21

Hi Antwan - Thank you for your kind review!

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Niurka · 1 review · Verified · Experienced 2026-07-20 ·

Earning my Bachelor of Science in…

Earning my Bachelor of Science in Business Administration with a concentration in Entrepreneurship from SNHU has been one of the most rewarding accomplishments of my life. As an adult learner, military veteran, and full-time professional, I needed a university that understood the realities of balancing work, family, and education. SNHU provided the flexibility that allowed me to continue pursuing my degree while managing those responsibilities. The curriculum challenged me to think critically, analyze real business problems, and apply what I learned to practical situations. Throughout the program, I completed projects involving business planning, entrepreneurship, finance, operations, marketing, and strategic decision-making that strengthened my knowledge and confidence. I especially appreciated that many assignments reflected real-world business scenarios rather than simply memorizing information. The experience helped prepare me not only to earn a degree but also to pursue my own business ventures. My journey to graduation was not easy. It was the culmination of many years of higher education across several institutions, career advancement, military service, and personal obstacles. Completing my degree with a 3.924 GPA and graduating with highest honors made the achievement even more meaningful. No university is perfect, and online learning requires discipline and self-motivation. Students must be willing to manage their time and take responsibility for their own success. However, for those who are committed, SNHU provides the resources and flexibility needed to achieve their goals. I am grateful to the faculty, advisors, and everyone who supported me throughout this journey. Earning this degree is a milestone that I will always cherish, and I am excited to apply what I have learned as I move forward in business and entrepreneurship. Thank you, SNHU, for being part of that journey.

Reply from Southern New Hampshire University2026-07-21

Thank you for sharing your experience! We are so proud to be part of your academic journey!

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Joshua · 1 review · Verified · Experienced 2026-07-20 ·

Right at Home

From the very beginning I had the best support from SNHU. Everyone I spoke to was helpful. The financial team made it a breeze to understand my aid and bill. My advisor was top notch, out of this world! My wife and I made a weekend trip to New Hampshire so that I could walk in person and I felt like I had been on campus the whole time. I truly felt like I belonged. I will always reccomend SNHU to anyone and everyone who might be considering taking the next step in their education.

Reply from Southern New Hampshire University2026-07-21

This really warms our heart! We are so happy you got to experience commencement in person and visit campus!

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Lawrence · 1 review · Verified · Experienced 2026-07-20 ·

Great experience

This has been a Great experience, and SNHU provided excellent support and resources to get this goal accomplished. I would like to give a big thanks to the staff and community of students for all their help during the process, and it feels great knowing that I am a permanent part of the SNHU community! Penman for life!

Reply from Southern New Hampshire University2026-07-21

We are so happy to hear that you've had a great experience!

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Tyler Alcock · 4 reviews · Experienced 2026-07-06 ·

0 communication from staff. Go to school anywhere else.

Great school experience at first, but now i would recommend probably any other school above them. I was asked to verify my identity for financial aid 2 terms ago. I verified my identity 5 separate occasions to which they never disbursed the financial aid. I went from president's list to getting my courses dropped because of financial aid. The student finance office kept giving me timeliness for it to be fixed that have come and passed. They don't respond to emails, they don't answer the phone. They left me high and dry and still to this day have 0 answers for me or haven't responded.

Reply from Southern New Hampshire University2026-07-07

Hi Tyler - Thank you for sharing this, and we're sorry you had a negative experience. We've shared this feedback with the appropriate offices for review.

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Simplee Komplikated · 3 reviews · Experienced 2026-07-02 ·

Glad Its Almost Over

My biggest complaint with SNHU is the course structure. All of the classes are structured the same way with discussion questions every week, responding to two peers and two major projects per course. These classes are constantly rolling and do not offer true engagement. You really do not learn anything from the courses. There are no quizzes to test your knowledge. No video lectures. The instructors just give you a ton of material to read and require you to cite everything. You have Your discussion, journals, all projects have to be cited. The tuition magically increases each year also, especially when you are close to graduating. They charge a $100 fee to process you for graduation. I'm finishing my degree in a few months. I went to the school because it pitched affordability, flexible course schedules. I am planning on pursuing my Masters and will be attending anywhere else but here.

Reply from Southern New Hampshire University2026-07-03

Hello - we're sorry to hear about your experience. If we can assist you further, please reach out to us at [email protected]

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Cynthia Rogers · 1 review · Experienced 2026-06-29 ·

I have just started my class

I have just started my class. I am tired of people sending me videos on how to do everything. I got better and more interactions from my previous online experiences. This is by far one of the worst. I asked a simple question to IT and was sent a video on how to get to that area. I understand that this is online but a block of instruction on questions IT could answer in 10 seconds. After these four classes, I'm transferring back to my previous online institution.

Reply from Southern New Hampshire University2026-06-30

Hi Cynthia - We're sorry you're having a less-than-ideal experience at SNHU. If you'd like to share additional feedback for us to send to the appropriate teams, please email us at [email protected].

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Terry · 2 reviews · Experienced 2026-06-30 ·

Try as I might I couldn't get past…

Try as I might I couldn't get past enrollment. My counselor was completely inept and I only made progress if I called to ask where we were in the process. In the end they could not--did not get the enrollment done in time for me to start. Two full months of wasted time and effort There are so many other online universities and I will try again. My advice is to skip this one. Unfortunately I didn't check their reviews before I started with them. Or I would have known.

Reply from Southern New Hampshire University2026-06-30

Hi, Terry. We're sorry to hear that you had trouble with enrollment. Please email us at [email protected] with additional details so we can look into this further.

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Samantha Russell · 1 review · Experienced 2026-06-29 ·

I went to SNHU for my Bachelor's and…

I went to SNHU for my Bachelor's and Masters and if they have a doctorate I will return for that too! I love this school, they give you all the tools you need to be successful. They help you through everything you need and make is easy to succeed if you do what you need to do. And if you can get Kathy as your advisor for your Master's she is INCREDIBLE!

D
Deb · 1 review · Verified · Experienced 2026-05-19 ·

Learning, advising, and more are great for students!

The online schedule is convenient, flexible and encouraging to a learner. I would recommend the school to everyone.

Reply from Southern New Hampshire University2026-06-27

Hi, Deb! Thank you for sharing your review with us!

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Melissa Schmelter · 2 reviews · Experienced 2026-06-25 ·

My experience at SNHU

What made my experience great at SNHU was the flexibility it provided while still allowing me to earn my degree. I was able to spend quality time with my family, take vacations, make memories with friends, and handle unexpected emergencies without feeling like school was preventing me from being present in my life. I also enjoyed the variety of class structures and teaching styles from different professors. I looked forward to meeting each professor and learning how they approached their courses. Another thing I appreciated about SNHU was the consistency and clarity of expectations. Knowing what assignments were due and when they were due helped me stay organized and plan my time effectively. While online learning does come with its challenges, it taught me the importance of discipline, organization, and time management. If you do not already have strong time management skills when you begin your SNHU journey, you will certainly develop them by the time you finish. Although feedback can sometimes feel limited in an online environment, I found that reaching out to professors made a big difference. When I had questions or needed more clarification, my professors were willing to provide additional guidance and explain what they were looking for. Overall, SNHU gave me the flexibility, support, and structure I needed to successfully balance school with my personal life and reach my goal of earning my degree.

Reply from Southern New Hampshire University2026-06-27

Hi, Melissa! Thank you for sharing your experience at SNHU!

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Pam Ware · 1 review · Experienced 2026-06-20 ·

Why SNHU stands out

Why SNHU stands out SNHU offers more than 200 career-focused programs, so students can usually find a path that matches their goals. Its online model is designed for convenience, with asynchronous classes and support available when students need it. It also presents itself as a nonprofit university, which means its mission is focused on student success rather than shareholders. That matters for someone worried college may be out of reach, because SNHU highlights affordable pricing and financial-aid support as part of its model. A message for hesitant students If someone is wondering, “Can I really do this?”, SNHU’s appeal is that it lowers the barriers that often keep people from starting. Flexible scheduling, accessible online learning, and a community-oriented approach can help students who need encouragement more than pressure. In simple terms: SNHU is a strong choice for someone who wants a degree that fits real life instead of forcing life to pause for school.

Reply from Southern New Hampshire University2026-06-21

Hi Pam! Thank you for this fantastic overview of SNHU!

J
Jordan · 1 review · Verified · Experienced 2026-05-18 ·

Undergraduate and Graduate Degrees earned in 7 years

I attended SNHU through an employer supported undergraduate program and enjoyed it so much I went back on my own for an MBA. The staff helped me through tough times, challenging times and when in my last term I hit the wall. They were encouraging, helpful and someone was always available. My professors demanded real work and the assignments really made me Think as a working adult. While there is theory there was also thoughtful application. It was a quality education I’m happy I was able to obtain. I’m Forever grateful SNHU was my partner in my educational pursuits.

Reply from Southern New Hampshire University2026-06-20

Hi Jordan - Thank you for your kind review! We're so glad we have been a part of your college journey!

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Lady Texas · 2 reviews · Experienced 2026-06-11 ·

My experience at SNHUwas a lifesaver…

My experience at SNHUwas a lifesaver this college had wonderful professors I had the best advisor there could ever be and when I wanted to give up, my advisor was there to help push me on. I am 62 years old and I received my bachelor's in August of 2026 and I couldn't have done it, number one without my Lord and Savior Jesus Christ, and I couldn't have done it without SNHU! I am so proud to be able to become an alumni of SNHU, because they really care and they pushed me to complete some assignments that were kind of difficult for me. I am 62 years old and haven't been in college in 3 decades and if I can do it anybody else can do it. I have no regrets going to SNHU, and I recommend this college for real! Real talk people I loved it and experience was great I am actually flying out to snhu to graduate so I can be part of my class.😊

Reply from Southern New Hampshire University2026-06-12

Hello! Thank you for your review! Congratulations! We're so proud of you!

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LaSur · 1 review · Verified · Experienced 2026-05-19 ·

Road To My B.A. and M.S.

The entire educational journey was inspirational, and the staff was overly supportive.

Reply from Southern New Hampshire University2026-06-08

Thank you so much for your review!

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Chiquita · 1 review · Verified · Experienced 2026-05-18 ·

Great Academic Advisor and Resources

SNHU has been really great. My academic advisor always kept in touch. If I had any questions, she was available to answer them, and if she wasn't, there was an email or a call to let you know if she would be out of the office. This school has provided all the resources I need to be successful in my future career.

Reply from Southern New Hampshire University2026-05-29

Hi Chiquita! Thank you so much for your kind review!

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Stephen · 1 review · Verified · Experienced 2026-05-18 ·

I loved my first experience at SNHU…

I loved my first experience at SNHU online. Thanks to the staff, you all make it feel like a real family here. Thank you! I will be returning to get my bachelor's degree.

Reply from Southern New Hampshire University2026-05-29

Hi Stephen - Thank you for your review! We're excited for you to continue your education with us!

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Sylvia · 1 review · Verified · Experienced 2026-05-18 ·

I could not have asked for a more…

I could not have asked for a more supportive environment every step of the way. The support I received from my advisor, IT, the writing center tutors, and my instructors helped me achieve my goal of earning a BSN!

Reply from Southern New Hampshire University2026-05-29

Hi Sylvia - Thank you so much! We're so happy to hear this!

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Bao · 1 review · Verified · Experienced 2026-05-18 ·

The student counselors and professors…

The student counselors and professors are very quick to respond to questions and concerns.

Reply from Southern New Hampshire University2026-05-26

Thank you for sharing your experience!