Love the convenience and the knowledge…
Love the convenience and the knowledge that My Machine is clean
SoClean (www.soclean.com) has a 3.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 14% of negative reviews; 8 of them were added in the last 12 months. Last updated 2026-08-10.
Love the convenience and the knowledge that My Machine is clean
Good company to do business with. Orders are shipped quickly. There is no extended period of waiting to get your order. Reasonably priced. Love the SoClean II machine that we have. So easy to use.
Overly, confusing setup
My experience with SoClean has been fully satisfying. Their products are super easy to set up, use, and order/replace parts as they wear out. I strongly recommend to any one who has been medically advised to use an apnea machine to make that process easy and successful by purchasing a SoClean machine to keep your equipment sterile and safe to use. Once you set it up, there is very little you need to do but keep it plugged in and up to date.
I believe it is working well, but I am having a hard time with the Ozone smell that remains on my CPAP's Nasal Pillow , even after washing and wiping after use. Also, the bedroom smells strongly of ozone too, and I cannot go in there for a few hours after usage.......
I always receive an email when your sales are on!!! That helps me remember to get my filters. I ordered on line - received and order acceptance - and then when the order ships with tracking information. All of that occurred in two days!!!! Excellent service!! Excellent products!!.
I recently got my new filters for my SoClean, Of course, I have to say that SoClean is a godsend for those of us the have to use CPAPs every night. It really makes keeping everything clean and safe very very simple.
The on line ordering process is easy and fast.
I got my SoClean 2 equipment on April 17th; I read the instructions; I called the company customer service number the next week and was immediately told my call was number 187 in the queue - I held to talk for over 45 minutes then hung up the phone in frustration. I e-mailed the info account of the company and gave them my opinion about how sorry their service was - I returned the equipment on Monday, April 26th, at my expense via UPS, under the 30-day free trial option of the company. I will never do business with these people again and I will never recommend them to others - ever.
Good Day Carl, Our apologies for the delayed response. It appears that you have been helped with this. We hope that you're satisfied with the support you received and that we were able to resolve the issue. If you have additional questions or need further assistance, please contact customer care at 866-501-3705. They are available Monday through Friday, from 8:30 am to 6:30 pm EST (excluding holidays), and would be more than happy to assist you. Kind regards, Devin L. SoClean Customer Care
I love my SoClean. It is super easy to assemble and use. My bundle came with everything I needed to keep my CPAP clean and tidy. I highly recommend it for anyone who has a CPAP.
The ordering process was quick and easy through the website. The machine was delivered quickly!
Everything is fine except the cost. It seems to be a little high for the filter kit. Maybe you could lower the price some.
I have enjoyed using your products to clean items used with my CPAP machine as well as the CPAP machine itself Delivery of purchased items have been quick.
I have purchased cartridges on line twice now. 1 of the 3 containers had active ingredients. The other 2 are empty containers.
I love it. I don't have to wash my equipment everyday.
Easy to set up and schedule daily cleaning
200 reviews matching