SoClean (www.soclean.com) has a 3.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 14% of negative reviews; 8 of them were added in the last 12 months. Last updated 2026-08-10.
Everything went well, from start to finish. The only comment is that changing the water reservoir, at first linked. After changing a few times we saw that the seal from the original water reservoir needed to be moved to the new water reservoir. No links now and everything good.
Received order in reasonable amount of time. Unit was in good condition and mostly assembled. The doors do not shut easily as they bump into each other. I noticed this after I put the sliding shelf in. Biggest issue unless I'm not fully understanding is that one you have your CPAP machine in the cabinet with the doors closed it is a pain to shut off if I stop mask use before I fully awake. Having the CPAP unit on top makes more sense but I am coping with this.
Always on time and ready to help and answer questions
Does a great job! Love it!
it was time for new filters and they showed up in a timely manner
Was very impressed with customer service. When I placed my order online, I did not receive a discount that had been sent to me. I contacted customer service and on the first work day of the week I was contacted that I had received a refund for the amount. Very efficient.
My order was delivered quickly and in good shape. Thank you, SoClean for a marvelous product and its service!
Great product and easy to put together. Suggest on your site put in product description that modifications for certain CPAP machines will come with the order and how the others can be ordered. I had to go on chat to find out. I almost didn't order because of that. Was a pain. thanx
fast delivery and easy to order. Good product,
Ordering my filters was very easy and it came pretty fast!
Quick & easy, fast fast shipping
Quick and easy to order. I ordered two to take advantage of the free shipping. Thank you.
I love the masks. I have 9 total now from So Clean. I really like the new light colors.
I'm very happy with the Sol Clean I bought, it's easy to use. I got tired of cleaning everything by hand. It saves so much time. It does a better job at cleaning than I could do.
Although checkout was easy enough and they shipped quickly, my package has not come. After a week I called them and was told the package would probably shake loose soon and to call back ten days later if it did not. Two and a half weeks is far too long, plus another week if they do reship. It's a good thing I'm not desperate to get my filters. For what they cost, this is not very good service.
Good Day Sir or Madam, Thank you for taking the time to reach out and provide feedback. We're sorry to hear this. I have arranged for a replacement order to be sent out to you. You can expect to receive it in the next 5-7 business days. If you have any other questions or concerns, please contact our customer care team at (866) 501-3705. They are available Monday through Friday, from 8:30 am to 6:30 pm EST (excluding holidays), and would be more than happy to assist you. Kind regards, Devin L. SoClean Customer Care
This equipment makes life SoEasy.
We've had good luck with SoClean and it's great that our son who is special needs can take care of his CPAP with the SoClean himself.
Nice product
Great sale and got here sooner than I thought they would. I got two filter kits at the same time so I am prepared for the next change and I saved money.
Great customer service!
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