We've worked hard in becoming a trustworthy source for our customers for security solutions. By partnering with Samsung Techwin as authorized distributors as well as many other manufacturers, we’re proud to say that we bring quality to the table above all else. We also test compatibility and use in-house so we pride ourselves in our knowledge of the products we send over to our customers.
Soltech Security (www.soltechsecurity.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 8% of negative reviews. Last updated 2026-09-06.
i bought a 4 camera samsung 8 channel system from them with multiple non-functioning components, the dvr does not work for more than 3 minutes and a camera does not function either. SO FAR, i would have to strongly urge you to avoid this company, i told them 4 days ago I was having problems and still no solution. i regret buying from them. poor product and so far subpar customer service with returns/refunds
After making this large purchase, I shared the experience with my Son who just purchased a home. He tried to purchase the same 8 camera system 1 week later but had to pay almost $70 more. Let’s hope the cameras work good or the whole system will Be going back.
Dear Customer, We're sorry to hear about the experience. May we ask which system you son was trying to buy? Also, if you can, please contact us at [email protected] so we can assist you promptly. Thank you. Best Regards, Soltech Security
Had a good experience the product arrived when they said it was going to be here got it hooked up and going good thanks
Very fast delivery,good stuff and I am so happy too,very good seller,I will buy from Soltech Security again.Thanks.
So far so good. DVD works great! Thanks!
Very satisfied with purchase experience and price
Very helpful! And know their stuff.😚
The tech. I interfaced with was very informed, and solved my problem! He knew his stuff!!
My order was filled exactly as requested. Delivery was timely. Unfortunately, it turned out I did not need the cables so they were returned the next day.
Cameras were in stock and delivered as promised
I purchased an 8 channel DVR & 4 cameras. I called the company and asked for female to 8 male power splitter cable: STS-8DS1. All 8 channels would be in use since I already had 4 cameras installed. I was told that the item was available on the web site for $8.95. I thought maybe, just maybe the sales rep. would say 'sure we will send you one'. I am done with Soltech. Soltech would have been out $8.95 + shipping. It is called customer good will.
Dear Customer, We're sorry to hear about this experience and this was something we would have definitely provided. If you can, please email us at [email protected] so we can assist you promptly. Thank you. Best Regards, Soltech Security
Quick service, fast delivery, thumbs up!!
This is a great system but is not secure with wiring for charging the camera can be easily removed.. If they were wireless I would've kept them
Product was as advertised. Price was competitive. Only problem was with shipping. When I gave them different addresses for billing and shipping it confused the "security department" and it took three different emails and a week to convince them I really did want it delivered to a different address than my billing address. Once we got through that issue delivery was prompt.
Dear Customer, We apologize for the inconvenience you may have experienced. Due to high orders, we may come into difficulty changing addresses depending on when the order was placed and purchased. However, if you need to change the address immediately, it is best to call one of our customer service representatives so they can assist you promptly. We thank you for your time, and if you have any remaining questions or concerns, please feel free to message us again. Thank you. Best Regards, Soltech Security
Great Product, ship on time , Excellent sales
Received them by UPS very quickly. We went with the Samsung eight cameras system. We're installing them today so I can't review how they work quite yet but I will come back on here and review the quality of them after we're done installing them. UPDATE: The Samsung cameras are amazing day and night love them very happy we choose to go with them!!
Your agent was on point. Knowledgeable, courteous, personable and very patient. This was a breath of fresh air as some many in his position are void of the expertise and professionalism he displayed.
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