Soltech Security

Very good and fast service

We have bought a ton of stuff from…

We have bought a ton of stuff from Soltech over several years as we have 4 16 camera systems and are constantly upgrading or moving things around.. Even though we are in Hawaii packages always arrive on time.

Positive review

Expert technical people! Told me what the problem was, sent me an email on what I needed to order and when I received the part it fixed the problem!

They sent me the adapter I needed…

They sent me the adapter I needed quickly. No problems.

Perfect place to order my new DVR

I had a Samsung DVR that needed replaced. I called Soltech for advice and promptly ordered the recommended replacement model. Great Deal, Free two day shipping and I was up and running again.

Incompetent

Incompetent! We had to send our security DVR in three separate times to get it repaired. Every time I would get it back it didn't work. The last time they returned it they didn't send back all my connector cords. Then they kept sending the wrong cords. Finally ended up ordering it myself. They did reimburse me, but whole ordeal took 2 months.

Not sent when promised

When I placed the order I was told the item would be at my house in two to three days. The item wasn't shipped out until 5 days later and I still have yet to receive it. I'm beyond frustrated especially since I paid so much for shipping.

Fast replacement

We had a Samsung camera dvr that went out and were given this website for a compatible replacement. Good customer service and fast delivery. Reasonable prices also. Would highly recommend.

Service was perfect

Service was perfect, just odd this is second time replacing this cord in a year...QC issues?

TECHS ANSWERED QUESTIONS AND GOT MY…

TECHS ANSWERED QUESTIONS AND GOT MY SYSTEM BACK UP AND RUNNING QUICKLY, THANKS!!

Replace a replaced power cord

We had to replace a replaced powered cord that was only 1 year old.

I had a slight issue with the Shipping…

I had a slight issue with the Shipping but Soltech Security corrected the issue with no problem. The item was processed quickly and arrived in excellent condition.

Good service

Good service, fast ship, good price

Quick Delivery, Great Product

The unit I ordered came quickly, was very easy to install and is running perfectly.

Reasonable priced

Reasonable priced. Fast delivery.

Had four cameras ship to me they would…

Had four cameras ship to me they would not work with my Samsung security system after lots of phone calls to Wisenet and Soltech I ship all of them back and got refund.

The first camera didn't workWireless Camera

The first camera didn't work. The present one seems to work perfectly.

Service good, product terrible

Service was good. Product is terrible; does not sufficiently work. Emailed customer service and never received response.

Easy and organized website

Easy and organized website. Shipping fast and carefully packing their items. The price is really good compare to other online retailers. A gift came with our order was a plus. Thanks and will definitely consider them for future purchases

You can trust this company

I have now purchased 3 security systems from this company Every time the transaction went smoothly . Customer service answered my questions and the ordering online was not a problem at all. Nice fast shipping .