SpinLife.com (www.spinlife.com) has a 4.3 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Health & Medical and its reputation is good. 82% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I had an error in my order and customer service was very helpful with correcting the order. I spoke with Raina (sp?) and Amanda and they fixed and confirmed the correction.
Reply from SpinLife.com2026-04-29
We are thrilled to hear Raina and Amanda provided great help with your order issue and confirmed the correction.
Shipment arrived today with the main bed box torn badly at the bottom of box. I’m afraid to open it. I took pictures , what do you recommend I should do ?
Michael Makara
mdl# mdr107003e
Reply from SpinLife.com2026-04-22
We are very sorry to hear the box has arrived damaged. We will reach out to you to gather the pictures and move forward from there. Thank you for making us aware.
Last times everything easy everything came early this shipment is slower but I’m sure will be on time deliver date is Tuesday (2 days)
It came in the nick of time Tuesday! And I am breathing a sigh of relief old Battery registered 2 red bars with constant recharging! I’ve got Christmas tree lights again! Thanks for your always excellent service!
Reply from SpinLife.com2026-04-22
Nancy, We deeply respect your loyalty! Happy everything came early before. Your Tuesday delivery should arrive on time as expected.
Our Rascal mobility scooter arrived in 2 days and in good shape. So far he loves it. Batteries were charged. Easily rolls on grass like we wanted. Will give him much more freedom. Great delivery updates from seller and fast delivery (2 days!).
Reply from SpinLife.com2026-04-22
Blaire, We are utterly delighted to hear your Rascal mobility scooter brings more freedom and rolls perfectly on grass!
I ordered a seat cushion cover on April 1st and never heard anything else from you besides the original order confirmation. After two weeks, I called today, and a nice lady told me that the order had been back-ordered and that Spinlife will hopefully receive it tomorrow and only then ship it to me. I just wish you could have told me right after I ordered it that it was back-ordered and would take so long.
Reply from SpinLife.com2026-04-22
We sincerely apologize for the lack of communication regarding the delay in shipping your order. This is not how we strive to run our business, and we understand how important timely updates are to our customers.
We’re glad to see that you have now received your order, and we truly appreciate your patience.
You're asking for a review before the item even ships,
Order on Monday and ship on Friday, huh???
Reply from SpinLife.com2026-04-03
Hello, I am sorry for any confusion. We were just looking for any feedback regarding on your initial purchase. I see your order was shipped by UPS with tracking number 1Z9377970352045978 and delivered on 4/2. Thank you.
Ease of website usage. Able to use Bread for payments and easy to understand the payment plan. Easy to understand the item that I was searching for. Although it would be easier to understand whether there was a charger included with the chair or not. I was unable to see if it was included or not by the photos and description.
Reply from SpinLife.com2026-03-26
We're glad you found our website easy to use and the payment plan clear. We appreciate your feedback regarding the charger information for the chair. We will review the product description to ensure clarity for our customers.