Easy order and financing
We're happy to hear that the order and financing process was easy. Thank you for your positive feedback!
SpinLife.com (www.spinlife.com) has a 4.3 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Health & Medical and its reputation is good. 82% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
We're happy to hear that the order and financing process was easy. Thank you for your positive feedback!
The process from order to delivery was great.
We're happy to hear that your order and delivery experience was great. Thank you for your positive feedback; we appreciate it.
Two failed orders from Amazon and over $7k of my money tied up for over a week in pending transactions at my bank I called SpinLife.com and the woman there was super nice and knowledgeable. She got me the right mobility scooter for my Father and gave me a much better price than what I would pay on Amazon. She also let me know the reason why the previous sales did not go through on Amazon because she had a direct link to see the inventory to be sold and the scooters I was trying to buy on Amazon was discontinued.
We appreciate you sharing your experience. We're happy to hear that our team member was able to assist you in finding the right mobility scooter for your father and provide helpful information regarding the previous orders. We are grateful for your positive feedback.
This is the second scooter that we purchased from SpinLife. First one purchased 8 years ago for my husband. Second one is for me. We have had excellent experiences with this company and will continue to do business with them.
Hi Linda. We're happy to hear that you've had excellent experiences with us over the years. Thank you for your continued business and for sharing your positive feedback; we appreciate it greatly!
Hello. We're happy to hear that you had such a great experience; we appreciate your positive feedback and thank you.
Easy to find the product I was looking for.
Hi Deborah. We're happy to hear that you easily found what you were looking for! Thank you for your positive feedback; we appreciate it.
Helpful service people. Good products.
We appreciate your positive feedback regarding our helpful service and quality products. Thank you for your review.
I had bought the exact same Drive Heavy Duty Bath Stool years ago and it is finally getting worn. I looked at others but thought "No I Want the same one again." It does take some assembly, but well worth the time.
We're happy to hear that you decided to purchase our bath stool again! We appreciate you taking the time to share your positive experience with our product and its assembly. Thank you for your feedback.
The support from Kari was superb. The ordering was smooth, her recommendations were spot on, and delivery was smooth and on time. My lift chair is perfect for me.
We're happy to hear that the ordering process was smooth and that the recommendations were helpful. We appreciate you letting us know that you are enjoying your lift chair.
My chat person followed up with what I needed for my moms bed and we ordered it right away!
Hi Michele. We're happy to hear that our team provided the support needed for your mom's bed. Thank you for your order and for sharing your positive experience!
Good price and the customer service is great helpful.
Hi Jose. We're happy to hear that you found our prices good and our customer service helpful. Thank you for your positive feedback; we appreciate it!
SPINLIFE APPEARS TO BE A LESS THAN CANDID COMPANY. IN MY EXPERIENCE THEY JUST LIE ABOUT SHIPPING AND CANCELLING A SALE. ATTEMPTED TO CANCEL AN ORDER THE DAY I ORDERED. SPINLIFE SAID THEY WOULD TELL THE MANUFACTURER TO CANCEL. REPEATED INQUIRIES PROVIDED THE SAME RESPONSE. THEY WOULD LET ME KNOW AS SOON AS THE MANUFACTURER CANCELLED. ON JANUARY 12, 2026 I WAS TOLD IT WAS TOO LATE TO CANCEL BECAUSE THE UNIT ALREADY SHIPPED. THEY PROVIDED A FEDEX TRACKING # THAT INDICATED IT WOULD ARRIVE ON JANUARY 14. IT DID NOT. THEY ARE PAID IN FULL BUT IGNORING MY INQUIRIES. STAY AWAY FROM THIS LESS THAN CANDID COMPANY.
Hello Michael. Regrettably, we were not able to cancel the order with the manufacturer as they had already prepared your order for shipping by the time your request to cancel was received by them. We did let you know via chat that the order had shipped and the manufacture was attempting to intercept the package with the carrier, but there was not guarantee this could be done. They were successful, the shipment was ultimately received back by the manufacturer and you will be refunded in full. For future reference, once an order has begun processing, we’re unable to guarantee cancellation, as it may already be preparing for shipment. However, we will always do our best to assist whenever possible. We understand the frustration that you may have experienced. Thank you for being a valued customer. We truly appreciate your continued trust and the opportunity to serve you. Your business means a great deal to us, and we are committed to providing you with the best possible experience.
Hello Bob. Thank you for your order and for reaching out regarding the shipping timeline. We want to clarify that the estimated ship dates we provide come directly from the manufacturer. These dates are based on their production and availability schedules. We truly appreciate your patience and understanding. Please know that we are monitoring your order closely and will update you if there are any changes. If you have any questions or need further assistance, feel free to contact us anytime—we’re here to help.
Jamie Greer (756) was very patient with me and help me to find what I needed in my price range
Hi Sylvia. We're happy to hear that you had a positive experience! We appreciate your feedback and are so glad that we could help you find what you needed.
Over a year ago, I contacted service/parts for a quote on replacement arm pads for a three-year-old Helio A6. I followed up numerous times and never got a quote. I finally heard from someone that they were waiting on a quote from their supplier. Never heard another word. Fast forward to now and Chat-GPT gets me a parts catalog. I request a quote to completely replace both arms of the chair. This quote come back quickly. $370 for both. I then ask for just the arm pads AND provide the part numbers and zero response for over two weeks. At this point, I just coughed up the $370 for two complete arm replacements since the arm pads have been bad for way too long.
We appreciate you bringing this to our attention. We are sorry that you experienced difficulties getting a timely quote for the replacement arm pads. We found your original quote and with your approval we are processing that order and canceling the order for the full arm assemblies.
They were very knowledgeable about the product I was looking for and very helpful showing me how to purchase it.
Hello John. We're happy to hear that our team's knowledge and assistance made your purchase experience so positive. Thank you for sharing your feedback with us!
Hello Jeffery. Thank you for your order and for reaching out regarding the shipping timeline. We want to clarify that the estimated ship dates we provide come directly from the manufacturer. These dates are based on their production and availability schedules. We truly appreciate your patience and understanding. Please know that we are monitoring your order closely and will update you if there are any changes. If you have any questions or need further assistance, feel free to contact us anytime—we’re here to help.
IAM very satisfied with your provider service
Hello Tahir. We are happy to hear that you're satisfied with our provider service. We appreciate your positive feedback and thank you for sharing.
I am satisfied with the service provider.
Hello Rabia. We're glad you are satisfied with our service. We appreciate you taking the time to share your feedback with us.
Same day responses and assisted with locating correct product needed
Hi Helen. We're happy to hear that we provided same-day responses and helped you locate the correct product. We appreciate your positive feedback!
63 reviews matching