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Business Services

Splitit

204 reviews

4.3204 reviews
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About Splitit

Data updated
Website
www.splitit.com
Category
Business Services
Location
United States · Atlanta
Status
Unclaimed
Last 12 months
204 reviews
Replies to negative
94% (29/31)
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Is Splitit legit?

Splitit (www.splitit.com) has a 4.3 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Business Services and its reputation is good. 83% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 94% of negative reviews. Last updated 2026-08-10.

What people say

So far so good.

It was easy to select it and it just gets paid. Pending charge sits at n my card. Which is fine, if your card has a high limit. I could see that being a problem for some people. I understand why air is the way it is though. It allows me to purchase and not have to spend all of the money at once. Sounds good to me.

Seem good but no customer support no…

Seem good but no customer support no way to get ahold of a real person.

Reply from Splitit2026-07-31

Hi there, Thank you for sharing your experience; all feedback is appreciated as it helps us better serve customers like you. Splitit is a technology company that partners with Merchants to offer additional payment options at checkout.  As we are not the Merchant where you made your purchase, we only have limited details of your purchase. For any product, delivery, return, or refund issues, please partner directly with the Merchant for assistance.  Feel free to engage with our 24/7 chat team, accessed here https://consumer.splitit.com/active, for any further questions regarding Splitit.

Message to me in french You tried to…

Message to me in french You tried to take the full amount from my visa before I got my mattress. You took 40$ out of my checking account via etrans before getting my mattress. I feel 😪

Reply from Splitit2026-07-31

Hi Karrel, Thank you for the opportunity to clarify how Splitit installment plans work. After checkout, you will see two transactions on your credit card: 1. One is a temporary authorization (hold); this is not a charge and you do not pay this amount.  1. It is simply a pre-authorization, which is standard for many other types of purchases on your credit card (think hotels, gasoline, etc.).  2. The other is the first installment charge. 1. Each month after, your installment payment is automatically charged until your plan is complete.  Splitit installment plans work using your available credit card balance. That is why the temporary hold on your credit is necessary.  For any other questions navigate to the Shopper Portal consumer.splitit.com/active (https://consumer.splitit.com/active) and engage with our 24/7 chat team. We are happy to help!