Easy to set up a payment plan
Easy to set up a payment plan. However, I returned the goods, and the refund took care of itself.
About Splitit
Data updated- Website
- www.splitit.com
- Category
- Business Services
- Location
- United States · Atlanta
- Status
- Unclaimed
- Last 12 months
- 204 reviews
- Replies to negative
- 94% (29/31)
Do you own Splitit? Claim this profile for free and start replying to reviews.
Is Splitit legit?
Splitit (www.splitit.com) has a 4.3 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Business Services and its reputation is good. 83% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 94% of negative reviews. Last updated 2026-08-10.
What people say
Very easy to set up fantastic service
Hassle free service
Hassle free service. Amazon should learn how to do things from Splitit… Thank you
Thank you very much 🙏🏽
It is very useful and was easy to set up I didn't have any problems, so I think it's really good 😁 I need to Thank the Company 🙏🏽 And I wish everyone, that all your days are beautiful and many wonderful things come your way ☺️ Our Father loves everyone, bless you ✌🏽
Didn’t work properly
I’ve received my order but the reservation is still being held on my cc. So basically i still paid for the whole thing. It said that once it was delivered they would release the reservation but no.
Reply from Splitit2026-07-30
Thank you for sharing your experience! For all installment plans powered by Splitit, you will see two transactions after checkout: 1. One is the temporary authorization (hold) on your card that guarantees your purchase. 2. The other is the first installment, which is charged immediately. We have not charged you in full; what you are seeing is the temporary authorization hold, plus your first payment. With Splitit, you get the benefit of only paying your monthly installment, plus all the benefits of paying with your existing credit card, no new loans or any additional fees! We hope this information addresses your concerns!
Byte went out of business months and…
Byte went out of business months and months ago and I was still getting charged even though Splitit knew they were out of business. Splitit said they could only stop payment if Byte reached out to them to stop and I should get in touch with them but of course someplace that is out of business is going to be hard to get ahold of. So they still processed my payment even though the I never got my full item from Byte.
Reply from Splitit2026-07-31
Greetings BNBC, We are very sorry for the frustrating situation with Byte. While Byte is no longer providing new services, but they are handling the tail end of any remaining open purchases. They have assured me that all resolutions are being handled, but if funds are still owed for services provided, those contracts need to be completed. Thank you kindly for your understanding here.
Splitit did the job.
Splitit worked okay.. it's in operation now but initially it held the full balance in retention on my card.. so it seemed like it wasn't going to work properly.. it took a few days for the retention to release, like they had to confirm that I could afford the full payment and not default. It's working properly now though.
Good online deal
This was a completely new experience for me, and I have to say I was pleasantly surprised. The whole process was simple, quick, and very easy to set up. Everything worked smoothly from start to finish, making the payment process stress-free and convenient. If Splitit continues to provide this excellent level of service, I believe many more customers will choose to use their financing option. Based on my own experience, I would definitely recommend giving it a try. It's a great solution if you're looking for a simple and flexible way to spread the cost of your purchases. I wouldn't hesitate to use Splitit again in the future.
The service is very helpful.
So easy and convenient great service
Simply A Convenient Service
Simple, Quick & Convenient To Use
Ok ........top
good experience
Vertical professional
Vertical professional. Customer service answered all my questions regarding splitting The pearl earrings were beautiful.
An easy-to-use service
An easy-to-use service, affordable payments
Very simple and straight forward with…
Very simple and straight forward with the messages received ahead.
Great way to get what you want and pay…
Great way to get what you want and pay monthly
Making purchasing affordable and simple.
I only applied for splitit to see if I…
I only applied for splitit to see if I could get approved but they started taking out my account without my permission now I’m not qualified because I didn’t have the money in my account they never said they was going to take money out I was so pissed crazy
Reply from Splitit2026-07-30
Hi Kimberly, Thank you for sharing your experience; all feedback is appreciated as it helps us better serve customers like you. Splitit is a technology company that partners with Merchants to offer additional payment options at checkout. As we are not the Merchant where you made your purchase, we only have limited details of your purchase. For any product, delivery, return, or refund issues, please partner directly with the Merchant for assistance. Feel free to engage with our 24/7 chat team, accessed here https://consumer.splitit.com/active, for any further questions regarding Splitit.