Excellent materials
Excellent materials. Top printing. Perfect timing, deliveries are never late . Spoonflower is my number one choice
About Spoonflower
Data updated- Website
- www.spoonflower.com
- Category
- Hobbies & Crafts
- Location
- United States · Durham
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 89% (31/35)
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Is Spoonflower legit?
Spoonflower (www.spoonflower.com) has a 3.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 25% give 1 star; The business has replied to 89% of negative reviews. Last updated 2026-08-10.
What people say
I ordered a very expensive ($150) 2’ x…
I ordered a very expensive ($150) 2’ x 9’ sheet of grass cloth wallpaper to line a cabinet. The website picture showed what appeared to be normal looking “natural” grass cloth. First, the shipment did not arrive as scheduled. I had to reach out to the company for an update. The company did respond and refunded my $7 shipping fee. When the product arrived, I was shocked to see that it looked like a snake print more than grass cloth. I reached out to the company requesting refund but they have a standard disclaimer that orders are custom so their company is not liable. The website stated that I should have ordered a sample first. I didn’t order a sample because grass cloth SHOULD be straightforward, in my opinion. I should not have expected to receive something that looked more like a snake print computer printed on grass cloth background. My trust is broken in this company’s ability to deliver a product that should traditionally look a certain way.
Beautiful designs but Never Again
Beautiful designs, but unfortunately my experience was disappointing. I relied on Spoonflower's wallpaper calculator to determine how much wallpaper I needed for my project. Although customer service insists the calculator was technically correct, I found the ordering process confusing and misleading. I ordered 12-foot panels because that was the length my walls required, but the calculator's recommendation was apparently based on 6-foot panels. As a result, I ended up with far more wallpaper than I actually needed. Despite relying on their own ordering tool, Spoonflower would not work with me on a return or any reasonable resolution. Also, if you need additional rolls it will not match. Ordered additional rolls three days later, and it doesn't match. I was also underwhelmed by the quality of the wallpaper itself. Compared with wallpaper I've purchased from other manufacturers, Given the premium price point, I expected a higher-quality product. The designs are beautiful, and that's the reason I'm giving two stars instead of one. However, between the confusing ordering process, the lack of flexibility from customer service, inability to match (they do not use lot numbers) and the paper quality, I won't be ordering from Spoonflower again. There are too many other wallpaper companies offering better materials and a more customer-friendly experience.
They are the worst
They are the worst. Not enough adhesive on the peel and stick (Ive never had a problem with other companies) A repeated flaw in the design. But worst of all, no satisfaction. No refund at all.
Excellent customer service
Excellent customer service! Beautiful product. High quality fabric. My Small Business depends heavily on Spoonflower! 07/14/26
Quality of fabric and design
I can find fabric I am looking for from fabulous designers at spoonflower - locally fabric is limited to choose from and being a starter quilter I love the quality of the fabric from spoonflower. I actually need more fabric - can’t even find striped blue and white fabric locally due to holidays in Utah - lot of quilters in Utah
Print issue
Communication, problem solving, service and delivery was great! Thank you!
Superb customer service
Superb customer service in resolving an order issue. Highly recommended.
Great customer service
Great customer service. Beautiful, artistic wallpaper and fabric- I use Spoonflower for all my decorating needs.
Wallpaper problem solved in chat
My first panel of wallpaper wasn't sticking, but I reached out to Spoonflower online and Amber helped solve my problem in the chat. Luckily, I just hadn't wetted the glue enough, and I was able to save the first panel. The rest of the job went easily.
Quality, Selection &Service!
My quilting story began in January 2024 and when I discovered “Petal Signature Cottons” from SpoonFlower, everything changed for the best. The quality is out standing and the breath of pattern choices extensive. While they only offer on-line customer service I can confirm it is at a 5-star level. Thank you SpoonFlower for enhancing my quilting journey. Cheers, Christine
Quality Pre-Pasted Wallpaper
I’ve used Spoonflower wallpaper on multiple experiences and have had excellent experiences in the past. My last experience was not. I ordered a pre-pasted wallpaper and the first roll in there were areas that there was no paste. I had to purchase paste and go that route to adhere to the wall. Also, the pattern was off and every single piece had to be “messed” with. The only offer I received was to replace the one roll without the paste. Not happy with this purchase and would be hesitant to order from Spoonflower again.
Wallpaper adhesive
.y question was as to whether they carried the wallpaper adhesive. They only do the paper, but he told me what kind to use and routed me to the help link about how to hang the paper. Very pleasant. I am so excited to get my paper! Thanks Spoonflower
Be Warned
Be Warned: Will Not Stand By $700 Defective Product if Opened After 30 Days I am writing this to warn other homeowners and contractors about Spoonflower's policy regarding manufacturing defects.I did my due diligence and ordered samples from Spoonflower before committing to purchasing 12 rolls of their prepasted wallpaper for a home remodel, spending over $700. Because my remodel took time, the wallpaper remained safely rolled up inside its original shipping packaging until the room was ready for installation 12 months later.When my professional installer finally unrolled the rolls to begin the job, we discovered major factory defects: there was a heavy black line blemish running straight through the middle of one roll, and the pattern scaling was completely off between the different rolls, making it impossible to align or install at all. Despite this being an undeniable manufacturer printing defect and not damage caused by me, Spoonflower completely refused to replace the defective rolls or credit the over $700 I spent.If you are buying from Spoonflower for a remodel, know that they will not stand by the quality of their product or help you if a printing mistake is discovered outside their strict timeline. Inspect every square inch immediately upon delivery, or better yet, buy from a company with fairer customer policies for expensive, made-to-order decor.
Reply from Spoonflower2026-07-20
Hi Jennifer, we share our return policy in our help article and on the ordering page for each product- it can be reviewed here: https://support.spoonflower.com/hc/en-us/articles/204444690-Returns-and-Exchanges While the policy may appear stringent, it is on the fair side within the industry standard for print on demand products. Please feel free to follow back up with our customer support team with any further concerns or questions!
Finding the unusual!
I tend to look for fabric subjects that cannot be found in quilt stores. I often find something I really like on Spoonflower and will buy coordinating fabrics at my local shop.
Reply from Spoonflower2026-07-20
That is so good to hear, Mary! With millions of designs on our site, there is bound to be something for that special project.
I experienced color variation between…
I experienced color variation between samples and product. Spoonflower acknowledged this and provided store credit. Spoonflower ‘s customer service reps were understanding, gracious and very expedient with their communications. In the end, my decorating project turned out wonderful.
Reply from Spoonflower2026-07-16
Thank you, Celeste! So glad we could help make your decorating project wonderful. Enjoy!
Always Perfect Product
Spoonflower always has beautiful prints, exactly as shown online. The quality is really nice. This is my third order of their products and each one has been so well received. The fast delivery was so much appreciated. I wish they were a bit less expensive, but they really are very nice.
Reply from Spoonflower2026-07-16
Thank you, Gloria! Feel free to share with us anything you are making with our fabrics. We would love to see what you are creating!
Still trusting Spoonflower!
Spoonflower was so helpful when I contacted them about a less-than-perfect print job. I'm usually thrilled with what I receive but, this time, there was a flaw. I sent pics and they responded right away. No arguing or excuses, just an offer to refund or reprint. If only every company was as straightforward and honest!
Reply from Spoonflower2026-07-16
We endeavor to get it right every time, but with printing all of our wallpaper and fabric on demand, mistakes can happen. In the end, we want you to receive what you ordered and be happy with it! Thank you and happy creating!
I love all the fabric I have bought…
I love all the fabric I have bought from you. Thought I was ordering ice cream cones. It was penis's in cones. My friend over the fabric things I made with it. I like that it comes faster now
Reply from Spoonflower2026-07-16
So glad you love our fabric! Thank you!
Spoonflower is awesome
Spoonflower is awesome! The quality of the fabrics I get is exactly what I have come to expect and when there is an issue (usually not their fault) they are quick to respond and resolve it!
Reply from Spoonflower2026-07-16
Thank you so much, Julie! We hope you continue to enjoy creating wonderful things with our fabric.