Sportsmemorabilia (www.sportsmemorabilia.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Sports and its reputation is good. 79% of reviews are 4 stars or higher and 19% are 1 star; The business has not yet replied to negative reviews; 6 of them were added in the last 12 months. Last updated 2026-08-11.
Cristin rocks! She actually listened to the customer unlike most merchants. She helped me get my package replaced quickly since it was delivered to the wrong address and even had UPS call me to be sure I received the replacement package. Above and beyond service. Happy to be a customer of Sports memorabilia.
Cristin provided great Customer Service! I will definitely be back!!
Sheilah was an absolutely amazing help when my order was received damaged. Sheilah provided me with excellent customer service!!
It was frustrating having complications with my order being swapped out for a different style product, thus delaying my delivery by weeks. However, Matthew was great in helping communicate the situation and its status to me. Matthew was very quick to respond to my email which I truly appreciated. He did a fantastic job.
Cristin was awesome. Helped me every step of the way with my order.
A+++++ Great Customer Service Sheilah Helped Me Threw It All With All The Ups & Downs & She Never Gave Me Attitude She Kept In Contact Threw Emails And Phone Calls And Never Once Complained I Wish Every Person Was Like Her After All She Made It Right On The Order And I’m Beyond Satisfied Thank You Sheilah & Everything You Have Done I Will Be Definitely Doing More Business With This Company
Matthew was the one in charge of my issue. He always replied the emails right away, taking care of the matter and fixing the issue right away. In less than 2 days everything was solved. I’m very happy with the service he provided when I couldn’t validate a hologram on the website of a baseball I purchased through memorabilia. Thank you Matthew you are awesome! You did a good job, keep it up. - Viviana
The site never sent me an email about where my order was...I had to call twice...the automated message was totally wrong saying it was still "being processed. One the worst site I've experienced for an order
Cristin gave excellent customer service. Answered all my questions and concerns and made everything right with my order.
Matthew was awesome! Very professional and knowledgeable. I bookmarked this site for future purchases!
Super wonderful staff, Christan that helped me, i had an issue and not even 15 minutes later it was all cleared up. I will 100% be using this site from now on and tell members of my family if they want good sports memorabilia buy from here just because of how fast, accountable, and responsible... atleast the guy who helped me out 😆
I would like to say we had an issued with a card not being delivered and it was provided with no questions asked I'm very happy with the service and definitely look forward to using them again in the future... thank you so much guys !
Have ordered two weeks ago, with the product advertisement promising shipment within 4 business days. Still no shipment after two weeks…to get an update I’ve emailed three times, have tried their (useless) chatbot and phone line. No response…
EDITED After various discussions with the support and the great help of Jane & Antonio (big up to them), everything was finally resolved ! Would recommend & order again ;) Cheers team !
Great customer support. Cristin was extremely helpful and assisted with all of my barriers. Very grateful she was able to assist.
Matthew is a 5 Star Support. Thank You Very Much and till the Next time. Fly Eagles Fly All The Best JD
I ordered a baseball on 8/26. The emails from you kept indicating a 9/9 arrival. It never came. I started making phone calls. Eventually I was communicating with Cristin in customer service. She was amazing and I received my baseball yesterday 9/22. She even made sure I received it at my daughter's home in NJ since I was not in Michigan. Although I was disappointed in the beginning and starting to get very agitated, she turned me around with her honesty and true concern. Please thank her for me and I won't give up on Sportdmemorabilia because of her!
Never received item, never refund me
Cristin was a great help, I could not say anything negative about Sports Memorabilia! I will be a customer for life! HIGHLY RECOMMENDED!!!
This review is a 5 star review for Shakira in the client support role. She did everything in her power to support me when I believed a package to be missing. She was calm, collected and communicated genuine feelings of concern with me. She requested a hold on a particular item for me in the circumstance my package went missing. Thank you, Shakira. Your assistance was exactly what I needed during my time of worry. You were extremely kind. Thank you.
101 reviews matching