you were easy to talk to and explained…
you were easy to talk to and explained everything clearly and with empathy
Start Fresh Today (www.startfreshtoday.com) has a 4.4 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
you were easy to talk to and explained everything clearly and with empathy
I never received a callback to get my certificate that I need. I still need this if possible.
Unreachable. Can't get a callback. Zero communication. I NEED MY PRE BANKRUPTCY CERTIFICATE. I feel so terrible leaving this rating (and I hope I may be able to change it later), because the pre bankruptcy course really is quite good, but I don't know how else to get them to notice me. Given that for the past two weeks I have been unable to connect with them by phone (or get an email response from customer service), I have gotten desperate, and I'm lost as to what to do next. No matter how long I wait in the phone queue, no one connects. No matter how many callbacks I book, no one calls. Day after day at work, I keep my cell by my side with the ringer on, and with a good cell signal, but still no callbacks. Are you out there? I'm here, and I need help!
AS OF TODAY 3/24/23. I took the class more than 10 days ago and as of today I still have not received my certificate even though I passed the test. I called and I automathically received a voice mail stating someone will get back to me. bad business not returning calls nor emails.
I waited on hold for five hours one day and one hour the next day before talking with someone.
It was an easy to follow format and made the test easy to pass if you follow the instructions
The program was easy to use. The instructions are great, bit for a person who hasn't ever filed bankruptcy before, they might explain monthly payouts better.
Straightforward, easy to navigate!
Our experience was a great, learning the important steps that need to be taken so we do not find ourselves burden with financial hardships and stress again. I would highly recommend Start Fresh Today to others!
The customer service was awesome
The course was very educational and I learned a lot of things that I did not know. I was very thankful for the kind representative who helped me wrap it up so I could get my certificate.
I learned to have a saving account.as my business is closing some of the tips we're helpful.
Very helpful in understanding the process of starting over They are there to help you and not judge you Useful Information
Very informative course I would highly recommend to any future clients
You made me work and read... put in some time... actually, a LOT of time. But it was worth it.
This was a very easy and thorough transaction.
easy to understand what was going on, very easy to comprehend. educational and stuff needed to be made aware of. the quiz were helpful too. When i had to call to get the certificate the lady i spoke to was very happy, friendly and courteous.
62 reviews matching