Strawberrynet.com

I have been a customer for many years

I have been a customer for many years. I need Strawberrynet!

EXPIRED product-no refund!!!

Ordered tea and realized it expired 1.5 months after receiving it… I ordered bunch of boxes and there is no way I will finish it in 1.5 months. So now (5 months after expiration date) when I wanted to drink some of that tea I thought it looked odd and then saw it was already expired! Tea usually doesn’t expire for a while. So based on my experience and other reviews here… they do it often. I emailed them and they told me they can’t do anything lol well I guess I will be disputing it with my bank! If you order from them-check all the expiration dates. But I would order from another place since it seems like they sent out products that are close to expiration

Nightmare getting payment made your…

Nightmare getting payment made your system just keeps asking for the same things??

Ordering from here is always so quick…

Ordering from here is always so quick and easy. Items are arranged by Brand which makes it so easy to find what I need and always the best deals and pricing.

Excellent E-commerce Cosmetics Store

An excellent E-commerce website that is easy to navigate. Strawberrynet have competitive prices on all of their brands. I've purchased online from Strawberrynet for many years now, and I keep returning to them for perfume and skincare.

As an experienced buyer of cosmetics I…

As an experienced buyer of cosmetics I was sure my product was counterfeit, this was confirmed by the manufacturer. I would suspect all their products are fake, their returns policy is also illegal, which says all you need to know about this Chinese cover-up company

Trying to input the CORRECT ADDRESS was…

Trying to input the CORRECT ADDRESS was an absolute nightmare. You need to get this part of your system working correctly. 2026

Chat information was helpful

Chat information was helpful. Easy ordering and payment methods.

Frustrating

Frustrating, as Google Payments think I am another family member, Strawberry Net Guest Profile would not let me alter email address unless I email Customer Service, I already go through a two tier security to get to payment using my debit card,

Selection of products and ease of use…

Selection of products and ease of use of website

Always easy to use

Always easy to use. Great value for money

The website was very easy to use and I…

The website was very easy to use and I really love the discounts at check out.

I have purchased from this company…

I have purchased from this company before they are very professional

Many brands to choose from so makes…

Many brands to choose from so makes purchasing different products easier. Easy to use website.

High quality brands

High quality brands, great prices, quick & free delivery together with genuine product reviews. Love the Loyalty program.

Hasta la vista strawberry net

Hasta la vista strawberry net! There was a glitch in their system so I couldn’t check out. After an exchange of 6-7 emails, I did everything I was asked to provide, finally unable to fix the problem at their end, they asked my password to fix it. Yes! You read correctly: their IT department needed my password. So, I gave them a choice: for all the time I wasted, send me the product free of charge or lose a customer. The reply implied they preferred to lose a customer.

service/ easy to navigate

Easy to find items and what I wanted was on special!

I compared Strawberrynet with my other usual online store and found exactly what I was looking for and then discovered it was also on special and I qualified for free shipping.

I bought a bunch of Obagi products from…

I bought a bunch of Obagi products from Cosmetify, via Strawberrynet. they are not authentic Obagi products. With much difficulty, and after a long and protracted amount of time, to-oing and fro-oing, I managed to get them to agree to a return. I had sent through all of the products back, unopened. Fortunately for me, the parcel is tracked. They also accessed the tracking in order to delay, the delivery of the parcel to the next day - for which I have proof. There is a photo, and acknowledgment from Royal Mail that it was received - By them... I have asked repeatedly for a refund. They are now saying that the parcel is lost. I have now reported the theft to the police in Birmingham, as the order is over £100, I am truly sick and tired of dealing with them.

Great Site for Cosmetics

Easy to order, great prices and great range of products.