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Electronics & Technology

SUNSKY

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758 reviews

3.2758 reviews
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About SUNSKY

Data updated
Website
www.sunsky-online.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Last 12 months
394 reviews
Replies to negative
99% (240/242)
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About this business

Cell Phone AccessoryConsumer ElectronicsCamera AccessoriesDJI & GoPro AccessoriesHome & Outdoor Gadgets SUNSKY APINew ArrivalsDropshippingWholesaleShopify ERPOEM SourcingAbout UsShenzhen SUNSKY Technology Limited is a leading wholesaler of electronic products specializing in Mobile Phone accessories, Computer peripherals, Game accessories, and Home & Outdoor gadgets, Which headquarter is located in Futian, Shenzhen, China. Website with multi-language committed to providing a fast, easy and safe buying experience to businesss and consumers worldwide.

Written by the business, not verified by us.

Is SUNSKY legit?

SUNSKY (www.sunsky-online.com) has a 3.2 out of 5 rating on OK.one, based on 758 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 99% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company, consistently highlighting the reliable and trustworthy nature of the business. Customers frequently praise the exceptional product quality, noting that items match descriptions perfectly and arrive quickly in secure packaging. Consumers also appreciate the responsive communication, helpful assistance, and overall seamless purchasing process for various specialized items. Some reviewers were not happy with occasional shipping delays, mentioning that international parcels occasionally take much longer than originally expected. A few people also noted minor product imperfections, such as weak components or damaged deliveries, alongside a perceived decline in support quality over time.

Auto-generated from all reviews of this business. For reference only.

What people say

My honest experience after 15+ orders

My honest experience after 15+ orders I used to really like this site. Early on, agents were friendly, replies were fast, and most of my first 15+ orders arrived without major issues. But recently the service has gone downhill, and I can't recommend it anymore. Shipping is the biggest problem. The app says 7 to 12 days, sometimes 3 to 8 days, but my last six orders took over 30 days. One took 35 days. The delay isn't the courier. It's their internal process. They're slow to gather your items and even slower to dispatch. They also act as a middleman, not a direct supplier. Most items aren't in their own stock. Once you order, they contact a supplier to get it. If an item can't be sourced, they usually don't tell you. You have to message them and ask why your order is stuck. Only then do they admit an item is missing. About 60% of my orders were delayed. Consolidation and fees are another mess. They advertise package consolidation but offer no clear guide on what can be combined or what will cause problems. You can end up with items that can't be returned or that need very expensive shipping. You might also get hit with taxes or VAT. After your packages reach the warehouse, extra shipping fees can appear without clear explanation. That makes it hard to plan costs. Communication is also poor during Chinese public holidays. The service basically stops, and there's little to no notice. Agents are offline most of the time now, and replies are much slower than before. On products and returns: from my experience, many items aren't held in their inventory. I only received one order with poor quality items, and they offered a discount on my next order. I appreciated that, but a discount isn't the same as a refund. Getting a real return or refund seems very hard, especially for expensive items. They'd rather negotiate and give discounts than pay for return shipping. I also don't fully trust the Trustpilot reviews here. The company gives points or rewards for leaving positive reviews. That can push people to leave good reviews even when their experience wasn't great. They also have their own review system with points, and from what I saw, reviews on their site seem to be approved before they're published. So negative reviews may not show up. This can trap you in a cycle. You get points, maybe around $10, then feel like you should order again to use them. The star rating alone doesn't tell the whole story. Read the negative and recent reviews. Other problems: you can't cancel an order even one minute after placing it. The app feels outdated and needs a big overhaul. If you need something urgent and you live in the EU, source it locally or buy directly from China and use a shipping forwarder. I understand they offer some things other places don't, and that's why I kept using them. But the drop in service quality is hard to justify.

Reply from SUNSKY2026-10-14

Dear Mr. Kasper, We sincerely apologize for the delay in shipping your order. Which was caused by the National Day and Mid-Autumn Festival holidays in China. We fully understand the frustration and inconvenience this has caused you.We shipped your parcel immediately after the holiday, and you can track it online. Thank you for your patience and understanding. We look forward to resolving this matter promptly and ensuring your satisfaction with our service. Best blessing, SUNSKY team

The package arrived very quickly

The package arrived very quickly. I’ve already used the device for its intended purpose. A neighbor in my apartment building had been drinking and turned his Bluetooth speakers up to full volume. I turned on the device, and the sound from his Bluetooth speakers started cutting in and out and eventually stopped completely. As soon as the music stopped, I switched the device off. Since the neighbors had been drinking, they didn’t even understand what had happened. They thought their speaker had simply broken down. Now it’s peaceful and quiet at home again. I spent the money on this device, and I’m very satisfied with the purchase.

Excellent

Very good quality products and very cooperative staff

Reply from SUNSKY2026-10-08

Dear Taher Lakdawala , We sincerely apologize for the inconvenience you've experienced regarding your order. We understand the frustration caused by not receiving your orders on time. Your order was shipped on Sept. 23th,here’s tracking number: UL538380770YP. As we tracked with shipping company, your parcel was flight arrived at destination country, Now it’s in normal transit way. We also urged them to delivery for you ASAP. Please patiently waiting for a few days. You also can track parcel in this link: https://t.17track.net/zh-cn#nums=UL538380770YP We appreciate your understanding and patience as we work to rectify this situation. If you have any additional information or concerns, please feel free to reach out to us at [email protected]. Best blessing, SUNSKY team

Value for Money 🎉🎊

Ordered on 21th September Received on 1st October. More than happy with the 3x 18 Iphone 18 Pro cases I Ordered & Received In my opinion.... The Price is too Cheap Minimum price should be atleast £5 per item. 1x R-JUST case (metal) @ £8.39... worth atleast £25!! 2x Sliding Camera Cases @£1.21.... worth atlest £5 each!! (non MagSafe) but i use a Cable to Charge) Thank you SUNSKY 😊