Cell Phone AccessoryConsumer ElectronicsCamera AccessoriesDJI & GoPro AccessoriesHome & Outdoor Gadgets SUNSKY APINew ArrivalsDropshippingWholesaleShopify ERPOEM SourcingAbout UsShenzhen SUNSKY Technology Limited is a leading wholesaler of electronic products specializing in Mobile Phone accessories, Computer peripherals, Game accessories, and Home & Outdoor gadgets, Which headquarter is located in Futian, Shenzhen, China. Website with multi-language committed to providing a fast, easy and safe buying experience to businesss and consumers worldwide.
Written by the business, not verified by us.
Is SUNSKY legit?
SUNSKY (www.sunsky-online.com) has a 3.2 out of 5 rating on OK.one, based on 758 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 99% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company, consistently highlighting the reliable and trustworthy nature of the business. Customers frequently praise the exceptional product quality, noting that items match descriptions perfectly and arrive quickly in secure packaging. Consumers also appreciate the responsive communication, helpful assistance, and overall seamless purchasing process for various specialized items.
Some reviewers were not happy with occasional shipping delays, mentioning that international parcels occasionally take much longer than originally expected. A few people also noted minor product imperfections, such as weak components or damaged deliveries, alongside a perceived decline in support quality over time.
Auto-generated from all reviews of this business. For reference only.
I ordered a SQUARISH iPhone XR housing and it can not squared I contacted them about this and they basically said they wouldn’t take it back so then I had to file a PayPal case and somehow suddenly they cared and they decided to send me a replacement, it’s been 2 weeks past when it was “supposed to come” so I don’t believe it’s coming I’ll be contacting them and PayPal about this and hopefully will be refunded (STRONGLY DON’T RECOMMEND)
Reply from SUNSKY2023-03-29
Hi Charlie
Thank you for choosing Sunsky.
May I know your order number? We will arrange a sales manager to contact you to solve the problem for you.
Thank you again for taking the time to tell us how you feel. We appreciate your feedback and really want to make your shopping experience as enjoyable as possible.
We will answer your questions as soon as possible and are always ready to assist you and look forward to assisting you.
Best blessing,
Sunsky team
Τhere is no service at all. I've been trying for days to contact them via email and no one answers. The fate of my order(2301173535) is of course ignored!
Update:Finally after the holidays they shipped the order and i am waiting to receive.
Reply from SUNSKY2023-01-29
Dear NIKOS GKIKAS，
Good day!
Thanks for your order 2301173535 on our Sunsky Website.
Sorry for that don't reply your message immediately. Because we are in Chinese New Year Holiday during the 17th-29th in January, the order don't arrange ship immediately.
And when we started to work, your order we have shipped out after prepared, this is the tracking number, UG902441606YP, shipped and delivered by YAN WEN EXPRESS.
If you have any question, please feel free contact me, i will deal with for you.
Thanks for your support.
Best blessing,
Sunsky team
Hello. I’m trying to order curtain lights warm lights 3m x 3m - 7 units and when I click on buy now it changes my order into blue light and 14 units . I’m I doing something wrong ? Thank you . From cyprus
Reply from SUNSKY2022-10-26
Hi Customer
Thank you for choosing Sunsky.
What's your email address? We will arrange a sales manager to contact you to solve the problem for you.
Thank you again for taking the time to tell us how you feel. We appreciate your feedback and really want to make your shopping experience as enjoyable as possible.
We will answer your questions as soon as possible and are always ready to assist you and look forward to assisting you.
Best blessing,
Sunsky team
I made an order on October,2021, the sales manager, Kris mis-sent the item to an undeliverables address, and I requested for refund and re-ordered a same item, she never reply back nor explained what the refund policy is on the chat.
It's been more than 1 month, and the re-order item will be arrived soon, I still hadn't receive any refund of previous order.
However. The store with great varieties and fast shipping speed. If you purchase more than 1 items, Sunsky offer discount shipping.
Reply from SUNSKY2021-11-24
Hi Yes Forever
Thank you for choosing Sunsky.
May I know your order number? We will arrange a sales manager to contact you to solve the problem for you.
Thank you again for taking the time to tell us how you feel. We appreciate your feedback and really want to make your shopping experience as enjoyable as possible.
We will answer your questions as soon as possible and are always ready to assist you and look forward to assisting you.
Best blessing,
Sunsky team
I have placed a order long back in January and my order number is 2101064331. Still I didn't receive my order and it is already well past the estimated delivery by 50 days. I tried to reach the people through online chat but they are not replying for any of the messages.
After the review I got the call from Ms. Karida the sales manager, and she confirmed me about the status of my order. Thanks for the response this time. I am giving 3 stars since I did not receive the product yet. I will review this once I receive the Item.
Reply from SUNSKY2021-03-29
Hi Ranjeith Gunasekaran
Thank you for choosing Sunsky and apologize for the inconvenience.
We will arrange a sales manager to contact you to solve the problem for you as soon as possible.
Best blessing,
Sunsky team
Delayed delivery but now received the order after a 1.5 months…
Updating the review
I have ordered in sunsky sometimes back but orders are not shipped for long. But now have after repeated contacts I have finally received my parcel. Request Sunsky to speed up the delivery process for future orders.
Reply from SUNSKY2021-02-20
Hi Francis Ruban
Thank you for choosing Sunsky and apologize for the inconvenience.
Can we know your order number? We will arrange a sales manager to contact you to solve the problem for you.
Thank you again for taking the time to tell us how you feel. We appreciate your feedback and really want to make your shopping experience as enjoyable as possible.
We will answer your questions as soon as possible and are always ready to assist you and look forward to assisting you.
Best blessing,
Sunsky team
I bought a screen for my tablet, they sent me a wrong item, I use PayPal to try to fix and after several texts they tell me to send back the wrong screen probably cheaper than I bought (paying by myself de shipping 30$ for one mistake that not was me) and they will to refund the money. Sunskyonline always wen I ask was answering to taking longer like be patience PayPal is goin to pay.... (Why PayPal?)
After almost three months, They finally pay me really quick when I add the negative review and finally the pay me the shipping expenses.
Checking the negative reviews they have this problem that I had is really common in this website.
You know the way to obtain the refound.
Review negative and tell your problem they will contact to you really quick.
Sunskyonline is asking me several times to remove the review but I think the negative review are important for both sides.
Reply from SUNSKY2020-12-08
Hi Cesar Gomez,
Thank you for choosing Sunsky and apologize for the inconvenience.
The refund was delayed because PayPal company misjudged the case. Upon learning that you did not receive the refund, we immediately contacted PayPal company to check and process the refund for you.
Thank you again for taking the time to tell us how you feel. We appreciate your feedback and really want to make your shopping experience as enjoyable as possible.
We will answer your questions as soon as possible and are always ready to assist you and look forward to assisting you.
Best blessing,
Sunsky team
Order # 2005176348
UMIDIGI F2
ordered a week ago, still in prepairing status.
last mail I got said that they are out of stock and that they will be able to ship it next week.
I asked to cancel the order and transfer back the money (322.59C$) and confirm it but no response yet.
please respond and help resolving the issue.
update:
after writing this review I was contacted and offered a refund which I just received in full.
still no phone but I am fine with the outcome..considering the many cases that did not end so well.
I would not recommend this side to anybody but at least they handled my refund pretty well and fast.
I only wonder if they would have acted the same way without this review.
Reply from SUNSKY2020-06-05
Hi Paul,
We are so sorry for the inconvenience. And in furture, we hope to get your suggestion, to provide you a good shopping experience.
Best regards,
Sunsky Team
Things to be aware of with sunsky.
I have spent many thousands of dollars with sunsky and they are mostly good.
BUT
Be aware they NEVER post a customer review for a product that is less than 5 stars! If you log into your account and post let's say a 4 star review, then view the product you will see your 4 star review. But if you log out then view the same product as a visitor your 4 star review will not be there and only 5 star reviews can be seen.
Also if you have something that is faulty there can be problems. I've had a few cables that we're faulty over the years. Sometimes they will replace them with your next order, and sometimes they say they will but don't.
My last delivery that is on its way now I can not track. The tacking number is not valid in Australia Post and the link they send me to track it take me to some French airline 😂 I have questioned this once and was sent a different tracking number that does not work and they will not reply to my latest message.
As with all online shopping use PayPal. They sell some good stuff and some crap too. Also do not trust the reviews.
Communication failure to resolve the loss of the product in transportation.
I made the purchase of a product (smartphone) the dispatch and the communication until the moment the product was lost by the local service and I needed the support to solve the problem with resend or refund of the product I started the bad experience with the service. The communication is no longer efficient and I am without any position as to the solution to my problem. Just for that detail I probably will not do transactions on the platform again.
Reply from SUNSKY2019-02-13
Thank you for choosing Sunsky and apologize for the inconvenience.
Sorry, I am sorry for the inconvenience. Can I know your order number? I will arrange a sales manager to contact you to solve the problem for you. Or you can contact our customer service email ([email protected]/[email protected]),because we take the security of your personal information very seriously, and we are not allowed to ask for your privacy information in this website. thank you!
Thank you again for taking the time to tell us how you feel. We appreciate your feedback and really want to make your shopping experience as enjoyable as possible.
We will answer your questions as soon as possible and are always ready to assist you and look forward to assisting you.
Best blessing,
Sunsky team
I've ordered a phone on pre-sale, supposed to ship a month after the order, I received it two months and a half after the order. The communication could be better, mainly their website states HK stock but not clear when they will ship, lead time proved to be innacurate. Up until the day I received the phone website shows my order status as "preparing". Had some issues but eventually received the phone.
Reply from SUNSKY2018-12-18
Hello jose，
Thank you for choosing Sunsky and apologize for the inconvenience.
Sorry, we may send you the wrong item or less. Can I know your order number? I will arrange a sales manager to contact you to solve the problem for you. Or you can contact our customer service email ([email protected]/[email protected]),because we take the security of your personal information very seriously, and we are not allowed to ask for your privacy information in this website. thank you!
Thank you again for taking the time to tell us how you feel. We appreciate your feedback and really want to make your shopping experience as enjoyable as possible.
We will answer your questions as soon as possible and are always ready to assist you and look forward to assisting you.
Best blessing,
Sunsky team
Terrible seller. Bought phone nine months ago ( VKWorld S8 ) from seller. Soon after receiving it did not work GPS function and USB socket not working. Returned for repair. Eventually said it could not be repaired and would give a credit. Have failed to return funds to PayPal. Repeatedly said they will action ASAP but have done nothing. Now having to pursue claim through the courts.
PS "The power of TRUSTPILOT" Having ignored my messages they have now responded to my Trustpilot review and SunSky has eventually repaid my purchase price and made a full apology for their poor response.
Reply from SUNSKY2018-10-13
Dear customer
Thanks for your feedback.
For the smart phone VKWorld S8, we have refund you money to account balance on July 19th,
we can also transfer the balance to your paypal account.
Thanks and waiting for your confirmation.
Best Regards
The Sunsky Team
The need for good online chinese shops exists.
The stuff they sell is _always_ good value! The possibility to choose the shipping company is unique.
The problem is that in China they do not think the same way we do in western countries. They do not care enough about customer opinion and satifaction. They filter customer reviews and give discounts for “good” reviews. In my opinion they should not filter the reviews and even extend the rating possibility to comment rating and up/down rate them. That is what makes modern online shops in the western world successful. The other downside is that non-branded electronic devices can not comply with the specifications. This is in my opinion the worst thing a shop can do.
I hope there will come up a trustworthy shop in the future. Sunsky will not be able to get me back.
