Cell Phone AccessoryConsumer ElectronicsCamera AccessoriesDJI & GoPro AccessoriesHome & Outdoor Gadgets SUNSKY APINew ArrivalsDropshippingWholesaleShopify ERPOEM SourcingAbout UsShenzhen SUNSKY Technology Limited is a leading wholesaler of electronic products specializing in Mobile Phone accessories, Computer peripherals, Game accessories, and Home & Outdoor gadgets, Which headquarter is located in Futian, Shenzhen, China. Website with multi-language committed to providing a fast, easy and safe buying experience to businesss and consumers worldwide.
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Is SUNSKY legit?
SUNSKY (www.sunsky-online.com) has a 3.2 out of 5 rating on OK.one, based on 758 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 99% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company, consistently highlighting the reliable and trustworthy nature of the business. Customers frequently praise the exceptional product quality, noting that items match descriptions perfectly and arrive quickly in secure packaging. Consumers also appreciate the responsive communication, helpful assistance, and overall seamless purchasing process for various specialized items.
Some reviewers were not happy with occasional shipping delays, mentioning that international parcels occasionally take much longer than originally expected. A few people also noted minor product imperfections, such as weak components or damaged deliveries, alongside a perceived decline in support quality over time.
Auto-generated from all reviews of this business. For reference only.
The quality is very lascivious but we hope to come back to you...
Reply from SUNSKY2024-04-28
Hi Claudio,
We are sorry to hear that you are not satisfied with the quality of your purchase. Our sales manager has already contacted you regarding your order issue and will take all necessary steps to ensure that the problem is resolved promptly.
Thank you for your feedback. We appreciate your willingness to continue purchasing from us, and we are committed to maintaining your trust and satisfaction.
Best blessing,
SUNSKY team
took almost a month to get the product.
also i pay 60 euros tax (europe)
Reply from SUNSKY2024-04-24
Dear Nikos,
We sincerely apologize for the inconvenience you experienced with your order. We understand the frustration caused by paying customs duty.
Firstly, the tax policy depends on your local customs in Greece, and unfortunately, there is little we can do about it.
Secondly, regarding the delivery time, you selected the postal service via SF Express. Please note that during holidays and weekends, there may be slight delays. We hope for your understanding in this matter. Alternatively, you may consider using DHL for faster delivery in the future.
We appreciate your understanding and patience as we work to rectify this situation.
Best blessing,
SUNSKY team
The smartphone is great, the delivery is also quite fast, but unfortunately you have to pay quite a lot of customs duty. Unfortunately, this is a big minus
Reply from SUNSKY2024-04-19
Hi Lech Sergot,
We sincerely apologize for the inconvenience you've experienced regarding your order. We understand the frustration caused by paying customs duty.
For the delivery, the goods are shipped from China. And need to pay the tax as it arrive to your country customs. We have alerted your sales manager, and he will be reaching out to you promptly to address your concerns and provide a comprehensive update.
We appreciate your understanding and patience as we work to rectify this situation. If there's anything else you would like to bring to our attention, please feel free to contact your sales manager directly at [email protected]
Thank you for your trust and for allowing us to make this right.
Best blessing,
SUNSKY team
Dear Customer，
Thanks for your review, if you have any questions about your order, please leave message, our sales manager will contact you and help to resolve.
Hope you enjoy your shopping at Sunsky.
Best blessing,
SUNSKY team
Price is good. But taxes and time to deliver need to be better.
Reply from SUNSKY2024-04-18
Dear Bruno,
Thanks for your comments here.
Highly appreciate for your order #2403275930, it's really important for us to have your cherished experience while shopping on Sunsky.
Sorry for any inconvenience to you anyway.
Firstly, the tax policy depends on your local customs in Japan, there is nothing we can do basically.
Secondly, the efficient process of delivery will be improved after feedback to the logistic department at our side, or the DHL will be much faster which you can have try in the near future.
Thanks for your time and patience.
Finally, looking forward to receiving your new orders soon.
Best blessing,
SUNSKY team
This is an addendum to my review. I was mistaken and did receive notification by email of cancelation. They did inform me, I did not see the email so my apologies for that. However, I'm leaving a 2 star rating because since that time they have badgered me by email, called my personal phone multiple times to request I change my rating.
I feel as though I'm being bullied by Sunsky. They continue even though I have asked them to please stop contacting me
Bought an item, paid and was waiting for shipping info. A few days later I saw payment had been refunded. Not sure what happened. I ended up buying it elsewhere.
Reply from SUNSKY2024-04-10
Dear Tbaby,
Following your initial review where you mentioned not sure why your order was canceled and refunded, we sought to provide clarification. We did send you an email notification prior to canceling the order. However, it seems that you may not have received it, leading to misunderstandings.
In our efforts to resolve the issue, we attempted to reach out to you through various channels. We sent emails from different addresses, none of which received a reply, and tried to call you several times, but unfortunately, you did not pick up. We understand that there may have been difficulty in our messages reaching you successfully.
The only email we received from you requested that we stop emailing you and communicate with the customer before canceling an item. In response, we simply replied to your email to explain this misunderstanding and are sending you a screen capture of the email we sent before canceling the order. This is the last attempt from our end to contact you regarding this matter.
We apologize if our attempts to contact you have caused any annoyance. Our intention is simply to communicate with you, provide an explanation, and resolve the issue. We apologize once again for any inconvenience caused and wish you all the best.
Thank you for your understanding.
Best blessing,
SUNSKY team
The product is good and very reasonably priced. However the delivery took a long time.
Thank you for taking the time to respond. We will chose a faster delivery option if we order anything again.
Reply from SUNSKY2024-04-02
Dear Thomas Collinson,
Thank you for shopping on our website and being satisfied with the quality and price, but sorry for the unpleasant delivery time.
We have timely shipped the goods by YunExpress on March 19, 2024, but the transportation are affected by multiple factors, we can’t control the transit time in shorter, so we wrote to expect delivery in 5-10 working days. Sorry to keep you waiting for 10 working days. We sincerely recommend that you choose DHL/UPS express for your next order, and your package will arrive more faster and safer.
Best blessing,
Sunsky team
Products received. I'll try them soon. The screwdriver kit is missing one needed to dismantle some components.
Reply from SUNSKY2024-04-02
Hello Andrea,
Sorry for the inconvenience, and sorry for the missing part of the screwdriver kit, should we resend it to you or ship together with your next order? We have also contacted you by email and WhatsApp, pls check it.
Best blessing,
Sunsky team
The quality of back housing is bad. The material feels cheap and the yellow painting is not uniform and has nothing to do with the original yellow colour. The side buttons have very good click feeling, but they have smudges.
Reply from SUNSKY2024-04-01
Hello Panagis Papadatos,
Good Morning,
We apologize that the color you received was not what you expected!
About that product, would you mind send us some photos and video for we check so that we can continue to improve product quality.Then we will send you solution about it.
Our sales manager has contacted you and provided a solution, please check your email.
We are sincerely want to help you solve this issue, please let we know.
Thank you for your choose SUNSKY!
Best blessing,
Sunsky team
The photo backdrop I ordered arrived crumpled and unusable. I can't find anywhere to request a refund. Money down the drain.
EDIT - I was contacted by Agenes and received a refund for the defective product. I've changed my review from 1 star to 3 for the customer service.
Reply from SUNSKY2024-03-30
Hi Diane,
We’re sincerely apologize to you for the defective product you received.
Each product have been inspected by a dedicated person before shipped. Due to the long transportation time and distance, the product was defective. We are willing to send a new product to you or give you full refund. the sales manager Agenes will contact you at Monday, thanks.
Best blessing,
Sunsky team
The device's radio is very weak. Handling is poor.
Reply from SUNSKY2024-03-29
Hi dear Nadasi,
Good day,We are really sorry hear that the products you get not function well! We will arrange a sales manager, Anne to contact you to solve the problem as soon as possible.
We are sincerely want to help you solve this issue.
Best blessing,
Sunsky team
Hello PRATAP,
You choose the Post service for shipping the order, that will take a little longer time on the way and rough handling by the shipping company. Please check if the products are in good condition? We’d like to replace it for you if the product is broken.
And you can choose DHL for shipping next time, this method is fast, the package will be protected well.
Best blessing,
Sunsky team
Misleading shipping times. Most products, I have now discovered, can be ordered cheaper and delivered faster from the original Chinese supplier. Typical dropshipping "business". Customer service was quick to respond to complaints. I would still advise against buying from SUNSKY, or any other dropshipping website.
Reply from SUNSKY2024-03-23
Hi Christian,
Sorry for the unpleasant shopping experience.
We shipped the goods by YunExpress on 11th March, tracking number is YT2407121272132441, and Delivered 22nd March. It takes 11 days on the way.
Transportation is affected by multiple factors, we can’t control the transit time in shorter periods. We are very sorry to keep you waiting.
We sincerely recommend that you choose DHL/UPS express for your next order, and your package will arrive faster and safer.
Best blessing,
Sunsky team
Dear Sunsky! I received the package with great difficulty because they did not write a phone number on the package. That's why it's only three stars. But in the end, it was delivered with a couple of phone calls. The Hungarian delivery people helped. The content of the package is good and I thank you for everything. Greetings D.G.
Reply from SUNSKY2024-03-22
Dear Gabor Dorman,
We're sincerely apologize for the delivery problem bother you.
Please remember add your phone number in sunsky order to make the shipment delivery faster and safe.
If you have any additional information or concerns, please contact us.
We will answer your questions as soon as possible and are always ready to assist you.
Best blessing,
Sunsky team
Hi Emiliano Huerta,
Thanks for your review and sorry about one LED light problem of your 5 LED order bother you.
We have resent another LED light to you free and the tracking shows delivered on 12th March 2024.
Do you receive it?
Everything works fine now?
Let me know if you need any further help.
Best blessing,
Sunsky team
Good products but shipping that used to be fast is now painfully slow.
Reply from SUNSKY2024-03-20
Dear Randall Collins,
We are sorry for bringing you a bad shopping experience, we sincerely apologize. I saw that your previous orders were shipped using DHL or FedEx, which are faster. Your order 2402223961 chose YUN Express, and the tracking number is YT2405421266008936. This logistics is expected to take about 20 days to arrive your delivery address, so it is normal logistics speed for you to receive this order. If you want to receive the package faster next time, it is recommended that you use DHL or FedEx.
If you have more questions, please feel free to contact me via email or WhatsApp and I will respond to your questions as soon as possible.
Best blessing,
Sunsky team
It wasn't easy dealing with you! Most likely I won't do it again.
Reply from SUNSKY2024-03-12
Dear Alex Zatuccini,
Thank you for your feedback.
Regarding your order address, our sales manager Season has helped you modify it and sent the updated tracking number to your email after receiving your email.
We cherish the opportunity to cooperate with you and hope to cooperate more in the future. If you have any questions, please feel free to contact us and we will contact you as soon as possible.
Best wishes,
Shengtian team
You definitely get what you pay for. Bought 2 really cheap phone cases (1,50£ each), one of them arrived in 2 different pieces - straight to the bin.
Reply from SUNSKY2024-01-08
Hi Catalina torte
Thank you for choosing Sunsky.
May I know your order number? We will arrange a sales manager to contact you to solve the problem for you.
Thank you again for taking the time to tell us how you feel. We appreciate your feedback and really want to make your shopping experience as enjoyable as possible.
We will answer your questions as soon as possible and are always ready to assist you and look forward to assisting you.
Best blessing,
Sunsky team
I bought two phones on Sunsky because it seemed cheaper compared to other online shopping websites. And that is true, maybe, if you live in China.
It was the first time I had bought something from outside my own country and I took for granted that taxes were all included in the shown price. I am always very careful when I buy goods online, so I triple checked that the price was going to be that one and nothing more. When the phones arrived (considerably late compared to the date I was told), I had a very unpleasant surprise: I had to pay €150 for custom duties.
I told the sales manager I had not been informed about it and that I did not want to pay that because it was a scam. She answered that other customers did not complain as much as I did and that they just paid their taxes. In between all of these rude responses, she was sending me cute emojis and even pictures of her dinner to try to sweeten me and just pay the taxes. Extremely unprofessional.
In the end I paid the taxes because there was no point in arguing.
At least the phones work and, after writing this review, Sunsky contacted me and they paid me back the custom duties. I really appreciate this.
Reply from SUNSKY2023-07-24
Hi Bianca Zaninello
We apologize for your previous unpleasant shopping experience. According to Italy's import policy, all imported products are subject to taxes and fees, but since this is your first overseas purchase, you may not be aware of these policy. And our sales Suda didn't remind you before ship the phones. Sorry for the misunderstandings and inconvenience. In future, We will more professional and satisfied service to our clients.
Now the issue has been solved, hope to have the opportunity to serve you next time.
Best blessing,
Sunsky team
Goods okay
First of all they say Oem logo customization welcome. This didn't happened
If you write under 5 star review on their website they will remove it.
Delivery fast, almost 18 days to east europe, with yunexpress, delivered by local courier not by post.
Reply from SUNSKY2023-07-25
Dear Ozan,
Thanks for your review.
Kindly note most of our products support OEM service, for details, please contact your sales manager Miss Ona before placing an order. Every customer's comment is very valuable to our website, no matter what kind of comment is the most direct and effective way to help our website continuously improve the service level and feel the needs of customers at close range, so we will not set any function to hide customer comments. Customers can directly see the prices of various transportation methods and the corresponding estimated delivery time on the order page. At the same time, they can also choose DHL, UPS express service, and the delivery time to Europe is about 3-7 days. You can choose from a variety of shipment methods.
Best blessing,
Sunsky team
