Cell Phone AccessoryConsumer ElectronicsCamera AccessoriesDJI & GoPro AccessoriesHome & Outdoor Gadgets SUNSKY APINew ArrivalsDropshippingWholesaleShopify ERPOEM SourcingAbout UsShenzhen SUNSKY Technology Limited is a leading wholesaler of electronic products specializing in Mobile Phone accessories, Computer peripherals, Game accessories, and Home & Outdoor gadgets, Which headquarter is located in Futian, Shenzhen, China. Website with multi-language committed to providing a fast, easy and safe buying experience to businesss and consumers worldwide.
Written by the business, not verified by us.
Is SUNSKY legit?
SUNSKY (www.sunsky-online.com) has a 3.2 out of 5 rating on OK.one, based on 758 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 99% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company, consistently highlighting the reliable and trustworthy nature of the business. Customers frequently praise the exceptional product quality, noting that items match descriptions perfectly and arrive quickly in secure packaging. Consumers also appreciate the responsive communication, helpful assistance, and overall seamless purchasing process for various specialized items.
Some reviewers were not happy with occasional shipping delays, mentioning that international parcels occasionally take much longer than originally expected. A few people also noted minor product imperfections, such as weak components or damaged deliveries, alongside a perceived decline in support quality over time.
Auto-generated from all reviews of this business. For reference only.
I havent receive my phone yet and i had to pay so much taxes
Reply from SUNSKY2024-09-18
Hi Jonathan Caraballo Hernandez,
We sincerely apologize for your previous shopping experience.
According to import policy, all imported products are subject to taxes and fees, and the prices listed on our website are EXW prices, which do not include any taxes. We regret any misunderstandings and inconvenience this may have caused. In the future, we will strive to provide more professional and satisfactory service to our clients. Our sales manager will reach out to provide the information you may need for customs clearance.
For more details on our duty policy, please visit: [Duties and Taxes](https://www.sunsky-online.com/base/doc!view.do?code=dutiesTaxes).
If you have any further questions or concerns, please feel free to contact us via email.
Best blessing,
Sunsky team
Sunsky took more than two weeks to put my order together and then submit it to the courier process. Very slow.
Reply from SUNSKY2024-09-13
Dear Ross,
Thank you for your feedback regarding your recent order with Sunsky.
I understand your concern about the processing time of your order. According to our records, your order was placed on August 16th and shipped on August 23rd. The tracking number for your shipment is YT2423621901002032, and you received the package on September 2nd, after a transit period of 11 days.
The delay occurred because your order was located in two different warehouses that are slightly distant from each other. This required us to consolidate the items at one location before dispatching them, which took some extra time. For future reference, if you need the phone urgently, we recommend purchasing the phone separately so we can offer same-day shipping.
We apologize for the inconvenience this may have caused and appreciate your patience during this time. We continuously strive to improve our processes and aim to provide a better experience for all our customers.
If you have any further questions or need additional support, please do not hesitate to contact us.
Thank you for your understanding and for choosing Sunsky.
Best blessing,
Sunsky team
I bought an electronic device advertised as a factory device, but it was not. It was a knock off device. It was not compatible with my equipment because it was not genuine. When I contacted them from the moment, I got it and it didn’t work. They ran through a whole bunch of things, sending video pictures, trying to troubleshoot, no matter how I explained that it did not work with the pictures and videos they still kept messing with me, when it was all said and done, they said the unit would not work and I would have to pay to ship it back to get my money if you sell something and claim genuine and it is not that you should not be charging me to return it. You should not be selling that item is genuine at all. I would not recommend them , I am sorry that I took a chance on them. It was based on reviews that I had seen that look like they were legitimate, but I find that that is not the case. I hope this helps somebody in the future from being ripped off by a company that is not genuine . Order# 2408095560
This is the rep who keeps sending me in circles:
Kali Xue
Overseas Marketing Manager
9/29
The company agreed to refund my money finally and I find that to be a reasonable settlement to a long process. Customer service finally.
Reply from SUNSKY2024-09-12
Hi Bill，
Thank you for choosing Sunsky and apologize for the inconvenience.
Can we know your order number? We will arrange a sales manager to contact you to solve the problem for you.
Thank you again for taking the time to tell us how you feel. We appreciate your feedback and really want to make your shopping experience as enjoyable as possible.
We will answer your questions as soon as possible and are always ready to assist you and look forward to assisting you.
Best blessing,
Sunsky team
One Product not recieved and also not receive refund
Price also was high
Reply from SUNSKY2024-09-07
Dear Anup,
Thank you for choosing Sunsky. We apologize for any inconvenience you may have experienced.
Regarding the issue you mentioned about not receiving a refund, we have checked and found that the refund is currently in progress. You should receive refund soon for the product you did not receive. We appreciate your patience.
Your feedback is invaluable to us, and we are grateful for the time you took to share your thoughts. We are committed to continuous improvement and rigorous inspection processes to ensure better service for you in the future.
Best Blessing,
SUNSKY team
Had difficulty placing the initial order via the website, was only able to order through a link in a reminder email.
Product was a great price and arrived quickly, but the product was of a poor quality.
Reply from SUNSKY2024-09-09
Dear Sands,
Thank you for your review of our website. We sincerely apologize for any inconvenience you may have experienced.
Sunsky supports ordering through both our website and mobile apps. If you encounter any issues during the purchase process, please contact our sales manager for assistance. Additionally, all our products come directly from the factory and are known for being affordable and of high quality. If you are not satisfied with the product you received, our sales manager will reach out to you to facilitate after-sales support.
Thank you for your feedback. We look forward to earning and maintaining your trust and satisfaction.
Best blessing,
SUNSKY Team
I cannot charge the device at home because they sent me a wall plug that is not compatible with the outlets here in the States.
Reply from SUNSKY2024-09-04
Hi Kevin Herbert,
We sincerely apologize for the mistake; it appears that we sent you an EU charger plug instead of the US plug.
We can either include the correct US charger plug with your next order or a partial refund that you can use to purchase a US charger adapter locally. Please let us know which option you prefer.
Best blessing,
The SUNSKY Team
Hi, Dezmond，
Hope you do well.
For the order 2408155935, we have confirmed that the item CMS7020 was sent to you by mistake for Mercedes Benz.
And also we have agreed with each other about new replacement for correct version.
When you make new order on our website, please try to contact with sales manager Lindsay with email [email protected] about order number, and we will add 1pc correct one for replacement.
Thanks for your feedback, we will try to confirm for checking carefully by the QC Team before shipping in the future.
Looking forward to maintaining your trust and satisfaction, appreciate your willingness to continue purchasing from us again.
Best Blessing
SUNSKY Team
I have received my order, but I did not get the pencil with the cover as described. The cover is good.
Reply from SUNSKY2024-08-29
Dear Almashusain Shaikh,
Thanks for the feedback. We sincerely apologize for the inconvenience caused!
Regarding the pen, we can issue a refund or reship it to you.
Should you have further questions or concerns, please don't hesitate to contact us!
Thank you!
Best blessing,
The Sunsky Team
Dear Hailey Young,
Our team is very happy that you have a good shopping experience, and thank you for choosing Sunsky. If you encounter any problems in the future, you can contact me, my WhatsApp: +86 18126085078 and email: [email protected]. I will do my best to solve it for you. Have a nice day！
Best blessing,
SUNSKY team
Package arrived broken - inside the glass of the phone was broken. The COVER was different from the reference photo. Lousy postal service management
Reply from SUNSKY2024-08-23
Dear Marco Piras,
We sincerely apologize if your shopping experience has caused any inconvenience.
Could you please send pictures and a video of the package and glasses to your sales manager? This will help us check the problem and resolve it as quickly as possible.
Thank you in advance for your help.
Best blessing,
SUNSKY team
Damaged product received. I asked for a refund and they refund me only the cost of the product and just 8eur for shipping.
For that purchase I lost 23 eur. Giving that the refund didn’t cover full shipping cost ,and they did not paid the vat and paypal fees. So the refund policy they have is not fully covering the customer purchase cost.
Reply from SUNSKY2024-08-21
Hi Rafaol C.2,
We sincerely apologize for the defective product you received.
Despite thorough inspections by our team before shipping, long transportation times can sometimes cause issues, and we are truly sorry for this.
Our sales manager will be in touch with you to ensure that the issue with your order is resolved promptly.
Thank you for your feedback. We are committed to maintaining your trust and satisfaction.
Best blessing,
Sunsky Team
Dislike: The website's translation into German is bad and even misleading sometimes.
Like: Delivery faster, than calculated.
Reply from SUNSKY2024-08-17
Dear Gerald,
Thank you for your review, it's invaluable to us! We will work on improving the translation of the language.
Your satisfaction is our top priority, and we are committed to maintaining your trust and ensuring your satisfaction.
If you have any concerns or need assistance, please do not hesitate to contact us.
Thank you for choosing Sunsky! We look forward to serving you again in the future!
Best blessing
Sunsky team
It took a while to get to me, I got R12M SIZE 22 Smart Ring the size is good.
if you do a lot of hand movements it will count it as steeps, There is no way to set your sleep time in the LuckRing app, which is bad. It starts very night at 2200 I'm Asleep by 2000 so that is bad. The App is very basic to say the least.
I'm sure that there are better rings out there but for $29 it lets me know my SPO2
Reply from SUNSKY2024-08-15
Dear Joe,
We sincerely apologize for the product discrepancy you experienced.
From your comments, I understand that you are not very satisfied with the functionality of the product. I am deeply sorry for this. I have reported your issue to the relevant department. Your satisfaction is our priority, and we are committed to resolving this matter to your satisfaction. I have sent the specific plan to your email, so please check it.
Best blessing,
SUNSKY team
Hello this is the first time in my life I use this program I expect it to make it easier for us
Reply from SUNSKY2024-08-15
Hi abderrahman bouriah,
Thank you for choosing Sunsky.
May I know your order number? We will arrange a sales manager to contact you promptly to work towards a resolution that meets your satisfaction.
We appreciate your patience and understanding as we work to rectify this situation. Your feedback is invaluable to us, and we are committed to making this right.
If you have any additional information or concerns, please feel free to reach out to us at [email protected]. We will answer your questions as soon as possible and are always ready to assist you.
Best blessing,
SUNSKY team
They are doing great everything about the store it fine
Reply from SUNSKY2024-08-14
Dear Thabomamba,
Thank you for your review!
Your satisfaction is our top priority, and we are committed to maintaining your trust and ensuring your satisfaction.
If you have any concerns or need assistance, please do not hesitate to contact us.
Thank you for choosing Sunsky! We look forward to serving you again in the future!
Best blessing
Sunsky team
The item arrived, so that’s good, but it was absolutely unusable, a part already broken off, and a hideous construction with a creaking and stiff metal rod inside.
Reply from SUNSKY2024-08-12
Dear Miriam,
Good morning! I'm Carla from Sunsky. Thank you for your order.
I'm very sorry to hear that the product isn't working as expected.
Could you please provide me with more details about the issue?
This is a 2-in-1 neck pillow with a phone holder, designed to free your hands and protect your neck.
I will do my best to resolve the problem once I have more information from you.
Best blessing,
SUNSKY team
Dear Maher,
Thank you for taking the time to share your feedback with us. We sincerely appreciate your input, as it helps us improve our services and ensure a better experience for all our customers.
I noticed that you left a three-star rating without placing an order. We would love to understand more about your experience and how we can assist you. If there were any issues or concerns that led to this rating, please feel free to share them with us. We are committed to resolving any problems you may have encountered.
Your satisfaction is our top priority, and we would greatly value the opportunity to address any concerns and ensure that your future interactions with us exceed your expectations.
Thank you again for your feedback. We look forward to hearing from you.
Best blessing,
SUNSKY team
Defective piece and delivered without having gone through Quality Check
The Power Bank did not work when I inserted cells! I removed the cells and inserted only one in the first slot. It did not work. I shifted the cell to the last slot, it showed 100%. And when I pressed the button for a long time, the LED light also came. But soon, both, the display and the LED light, stopped. With the button/ switch kept pressed, I gently tapped the Power Bank; and, I could see a display of 100% for a short time. Then nothing could be seen.
I suspected a loose connection.
I opened the two screws after removing the back cover and tried to separate the two parts of the Power Bank Case. In the process, the side latches/ locks made out of thin plastic got damaged, despite taking all the possible precautions.
To my utter surprise, the positive side strip (which is supposed to be in contact with the positive end of the six cells, was just resting on a metallic part of the PCB. Obviously, it was supposed to have been soldered to that point of the PCB; but, it was not!
I soldered the strip to the PCB and re-assembled the case.
I had fully charged each of the six cells that I had planned to use in this Power Bank. This is very important: each of the cells should have almost the same voltage before inserting in the Power Bank Case.
I inserted all the six cells and checked. The display showed 100%. Tried LED light, it worked. I recharged a phones from about 85% to 100% and it recharged at 2.5 A most of the time. The Power Bank capacity fell to 90% after recharging this phone. I then, recharged the Power Bank to 100%. After 13 hours, the Power Bank continued to show 100% capacity.
Looks like good circuit/ electronics.
I am very sorry to say that the Company is not doing Quality Check before packing.
Further, the assembly of the two parts of the case could have been made with the help of six screws, instead of two screws and plastic locks/ latches which are very weak and sure to get damaged while dis-assembling and re-assembling. Also, the back cover could have been opened and closed by use of one or two machine screws, instead of the present plastic stud with the screw-driver slot on it.
Reply from SUNSKY2024-08-12
Dear Devendra Pal Singh,
We sincerely apologize for any inconvenience caused.
Your suggestions for optimizing our products are of great significance to us. Our sales manager will contact you regarding the issue with your order to ensure that everything is resolved promptly.
Thank you for your feedback. We are committed to maintaining your trust and satisfaction.
Best blessing,
SUNSKY team
Dear Mikhail Churakov,
We sincerely apologize for any inconvenience caused.
This order took a long time to prepare. Our sales manager will contact you regarding the issue with your order to ensure that everything is resolved promptly.
Thank you for your feedback. We are committed to maintaining your trust and satisfaction.
Best blessing,
SUNSKY team
Basicly great but this time I chose the cheapest delivery (16 eur) and it took 2 weeks.. surprisingly long. Last time, similar purchase was more expensive delivery (34 eur) and it came in three days! Ok, that is a lesson for me.
Second thing is the colour of the phone Doogee S Mini; it says on the box "silvery purple" and it is quite silvery. On the website I chose Purple. Other versions were silver and black.
Reply from SUNSKY2024-08-07
Dear Hannu Hjerppe,
Thank you for choosing Sunsky.
We understand that opting for DHL Express may result in higher shipping costs, but it guarantees the fastest delivery. For alternative shipping methods, delivery to Finland typically takes around 2 weeks under normal shipping conditions.
Regarding the color of the phone, our sales manager has reached out to you via email to address the issue with your order and ensure it is resolved promptly.
Thank you for your feedback. We look forward to maintaining your trust and satisfaction.
Best blessing,
SUNSKY Team
