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Electronics & Technology

SUNSKY

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758 reviews

3.2758 reviews
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About SUNSKY

Data updated
Website
www.sunsky-online.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Last 12 months
394 reviews
Replies to negative
99% (240/242)
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About this business

Cell Phone AccessoryConsumer ElectronicsCamera AccessoriesDJI & GoPro AccessoriesHome & Outdoor Gadgets SUNSKY APINew ArrivalsDropshippingWholesaleShopify ERPOEM SourcingAbout UsShenzhen SUNSKY Technology Limited is a leading wholesaler of electronic products specializing in Mobile Phone accessories, Computer peripherals, Game accessories, and Home & Outdoor gadgets, Which headquarter is located in Futian, Shenzhen, China. Website with multi-language committed to providing a fast, easy and safe buying experience to businesss and consumers worldwide.

Written by the business, not verified by us.

Is SUNSKY legit?

SUNSKY (www.sunsky-online.com) has a 3.2 out of 5 rating on OK.one, based on 758 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 99% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company, consistently highlighting the reliable and trustworthy nature of the business. Customers frequently praise the exceptional product quality, noting that items match descriptions perfectly and arrive quickly in secure packaging. Consumers also appreciate the responsive communication, helpful assistance, and overall seamless purchasing process for various specialized items. Some reviewers were not happy with occasional shipping delays, mentioning that international parcels occasionally take much longer than originally expected. A few people also noted minor product imperfections, such as weak components or damaged deliveries, alongside a perceived decline in support quality over time.

Auto-generated from all reviews of this business. For reference only.

What people say

It’s not genuine crocodile leather as…

It’s not genuine crocodile leather as merchant said. It’s a plastic case screen pattern crocodile leather.

Reply from SUNSKY2024-08-03

Dear Songporn, We sincerely apologize for any inconvenience caused. The phone case described on the site is a crocodile texture leather case, not a genuine crocodile leather case. Our sales manager will be in touch with you regarding the issue with your order to ensure that everything is resolved promptly. Thank you for your feedback. We are committed to maintaining your trust and satisfaction. Best blessing, SUNSKY team

Displeasure!

i've never receive my invoice. You've just sent the Proforma which is useless for the accountant. i've even sent mail to ask for, no answer from your company till day. Our company have other equipments to buy we cannot with sunsky because of that situation.

Reply from SUNSKY2024-08-01

Dear Charles, Thank you for choosing Sunsky. We sincerely apologize for any inconvenience caused. Our sales manager will be in touch with you shortly regarding the issue with your order to ensure that everything is resolved promptly. Please check your email so we can work together to address any concerns. Thank you for your feedback. We look forward to maintaining your trust and satisfaction. Best blessing, SUNSKY team

I am writing this review for getting Rewards

I am writing this review for getting points/rewards/discount on shopping 😑

Reply from SUNSKY2024-08-01

Hi Arham Ali, Thank you for choosing Sunsky. May I know your order number? We will arrange a sales manager to contact you promptly to work towards a resolution that meets your satisfaction. We appreciate your patience and understanding as we work to rectify this situation. Your feedback is invaluable to us, and we are committed to making this right. If you have any additional information or concerns, please feel free to reach out to us at [email protected]. We will answer your questions as soon as possible and are always ready to assist you. Best blessing, SUNSKY team

Fast delivery although couldn't connect…

Fast delivery although couldn't connect screen to motherboard. It just did not want to click in like the old did. So, not working. Since installed before try, it is my bad luck.

Reply from SUNSKY2024-08-01

Hello Janos Papp, We are sincerely sorry to hear that the item you purchased is not functioning as expected. Please accept our apologies for any inconvenience this may have caused. Our LCD screens are thoroughly tested before shipping and come with an indicator card that provides operating procedures and instructions for proper use. Incorrect handling or installation can lead to damage, which unfortunately is not covered under warranty. To assist you further, please send us a video of the LCD screen in operation. This will help our team quickly identify the problem and provide you with a satisfactory solution. We look forward to your reply. Thank you. Best blessing, SUNSKY Team

New here let's try first

New here let's try first. Will re-review later.

Reply from SUNSKY2024-07-11

Hi Ali Raaza, Thank you for choosing Sunsky. May I know your order number? We will arrange a sales manager to contact you promptly to work towards a resolution that meets your satisfaction. We appreciate your patience and understanding as we work to rectify this situation. Your feedback is invaluable to us, and we are committed to making this right. If you have any additional information or concerns, please feel free to reach out to us at [email protected]. We will answer your questions as soon as possible and are always ready to assist you. Best blessing, SUNSKY team

The chain lanyard didn’t come with…phone case piece

The chain lanyard didn’t come with piece for phone case.

Reply from SUNSKY2024-06-29

Dear TABITHA, We sincerely apologize for the issue caused. Our sales manager has already contacted you and will take all necessary steps to ensure the problem is resolved promptly. Thank you for your feedback, and we look forward to maintaining your trust and satisfaction. Best blessing, Sunsky Team

Tracking is bad

Tracking is bad, and i received one item different from what i ordered

Reply from SUNSKY2024-06-28

Hi Adel, We sincerely apologize for the incorrect product you received. Would you mind providing us with more details about the wrong item? We are willing to send you a new product or offer you a discount coupon as compensation. We value every cooperation with you, and we hope you will give us the opportunity to make it right. Best blessing, Sunsky Team

Legends not aligned properly

Angular degree markings on the left side has an error of 10 degree with the marking on the left.

Reply from SUNSKY2024-06-29

Dear Lyju, We sincerely apologize for the inconvenience. Our sales manager will be in touch with you regarding the issue with your order to ensure that everything is resolved promptly. Please make sure to check your WhatsApp so that we can work together to resolve any issues with your order. Thank you for your feedback, and we look forward to maintaining your trust and satisfaction. Best blessing, SUNSKY Team

A great shopping place

A great shopping place. I have rated 3 stars based on great pricing, excellent shipping and handling. You have lost 2 stars by not posting a detailed description of the item including the fact that it has 4 different configurations, 2 colors and 2 voltages 110 or 220v. Instead you merely included these options casually. As a result, I wrongly added the default option green/110v to the cart without being explicitly being channeled to select an option. In such a case there should be no default choice (see how aliexpress/temu handles optional configurations - that is no default option) You have to consciously choose an option. AS A RESULT I AM RATING YOU 3 STARS.

Reply from SUNSKY2024-06-29

Dear Deva, We sincerely apologize for the issue caused. Our sales manager has already contacted you and will take all necessary steps to ensure the problem is resolved promptly. Thank you for your feedback, and we look forward to maintaining your trust and satisfaction. Best blessing, Sunsky Team

Disappointed

Overpriced and very slow shipping

Reply from SUNSKY2024-06-28

Dear Sandi, We sincerely apologize for the inconvenience. Your order with tracking number UJ500690750YP shows that the package was successfully delivered on June 27. Our sales manager has been informed and will take the necessary steps to resolve this issue promptly. We apologize once again for any inconvenience caused and appreciate your understanding. Please let us know if there is anything else we can assist you with. Best blessing, SUNSKY Team

The display is not fixed to the frame…

The display is not fixed to the frame properly. And display color also dulled.

Reply from SUNSKY2024-06-24

Dear Pasindu Uyangoda, Thank you for choosing Sunsky, and we apologize for any inconvenience caused! Our sales manager will contact you about the order issue, and we ensure that everything will be resolved in a timely manner. If you need any additional information or have concerns, please feel free to contact your sales manager. Best blessing, SUNSKY Team

product arrived scratched up

I bought due to the good price, but the product arrived all scratched up, and part of it peeling off.

Reply from SUNSKY2024-06-21

Dear AK, Thank you for choosing SUNSKY, and we apologize for the inconvenience. Can you please provide your order number? I will arrange for a sales manager to contact you to resolve the problem. Alternatively, you can reach out to our customer service via email at [email protected]. Thank you again for taking the time to share your feedback. We appreciate it and truly want to make your shopping experience as enjoyable as possible. Best blessing, SUNSKY Team

The information shown at website is…

The information shown at website is confused . It has a lot of information that not useful in my opinion

Reply from SUNSKY2024-06-04

Dear,Toño Valle We sincerely apologize for the inconvenience. Our sales manager has contacted you and will take all necessary measures to ensure that the issue is resolved promptly. Thank you for your feedback. We are committed to maintaining your trust and satisfaction. Best blessing, SUNSKY team

Bad quality control

Bad quality control! When I pay for something, I want it to be perfect. The product had marks thta won't go away.

Reply from SUNSKY2024-06-01

Hello Panagis Papadatos, Good morning. We apologize for the poor quality control you mentioned and the irremovable marks. Would you mind sending us some photos and videos so that we can see what traces cannot be removed? Once we have a clear understanding of the issue, we will promptly provide you with a solution. Our sales manager has already reached out to you and offered a solution. Please check your email for further details. We are genuinely committed to resolving this issue for you, so please keep us informed of any developments. Best blessing, SUNSKY team

good product

The phone is great, the only issue was that it took a while for them to ship and I payed for expedited shipping. I would buy from here again.

Reply from SUNSKY2024-05-23

Dear James, Thank you for your feedback! We're delighted to hear that you're enjoying your phone. We sincerely apologize for the delay in shipping, especially given that you opted for the expedited option. We understand the importance of timely delivery to our customers, and we are committed to enhancing our logistics to ensure faster and more efficient shipping services. Your understanding is greatly appreciated, and we are excited at the prospect of serving you again in the future. Your satisfaction remains our utmost priority, and we are dedicated to delivering an even better experience next time. Should you have any further concerns or require assistance, please do not hesitate to contact us. Thank you for choosing Sunsky! Best Blessing, The Sunsky Team

box is damaged very badly

box is damaged very badly. but pen survived.

Reply from SUNSKY2024-05-21

Hi Shubham, We sincerely apologize for the inconvenience caused by the damaged carton box. Our sales manager will contact you regarding order #2405045930 to resolve the issue promptly. Thank you for your feedback. We will ensure better carton box quality in our packing procedure and request the logistics company to handle the packages with more care during delivery. We look forward to maintaining your trust and satisfaction and appreciate your willingness to continue purchasing from us. Best blessing, SUNSKY team

The price and service was great but I…

The price and service was great but I had to pay 45 euros tax for the item to Aramex so the price was higher than a shop in Cyprus Thank stefanos

Reply from SUNSKY2024-05-09

Hi Stefanos, We sincerely apologize for the unpleasant shopping experience you had with us. We understand that there was a misunderstanding regarding Cyprus's import policy, which requires taxes and fees on all imported products. We regret that our sales team did not remind you of these policies before shipping the goods, leading to inconvenience on your end. For further clarification on duty policies, please refer to the following link on our website: [https://www.sunsky-online.com/base/doc!view.do?code=dutiesTaxes](https://www.sunsky-online.com/base/doc!view.do?code=dutiesTaxes) To address any issues related to your order, our dedicated sales manager will reach out to you via email. Please check your inbox for their message. Moving forward, we are committed to providing more professional and satisfactory service to all our clients. We hope for the opportunity to serve you better in the future. Best Blessing, SUNSKY Team

The product came as expected

The product came as expected. It just came a week later than I was told it would.

Reply from SUNSKY2024-05-06

Dear Aaron Parker, We hope this message finds you well. Regarding your recent order, we'd like to inform you that the shipping duration from shipment to receipt, spanning 11 days, falls within the normal timeframe. However, we regret to inform you that due to a shortage of materials, there has been a slight extension in the preparation time for your order. Rest assured, we are diligently working to expedite the process, and your next order will be shipped promptly. Thank you for your understanding and patience. Best Regards, Sunsky Team

Shipping took to long.

Reply from SUNSKY2024-04-30

Hi Judy, We apologize for the unpleasant shopping experience, and we sincerely apologize for any inconvenience caused. The shipping method you selected was USPS, as indicated on our website. Typically, USPS requires 8-12 business days for delivery. Your order with tracking number UJ396486032YP was signed for on April 25th, which took 9 days, within the expected transit time. We regret any inconvenience this may have caused you. Please understand that we cannot control transit times being shorter. We sincerely recommend that you choose DHL/UPS Express for your next order, as your package will arrive faster and safer. If you have any further questions, please contact our customer service at [email protected]. We will respond to you as soon as possible. Thank you. Best blessing, SUNSKY team

Good service and quality items lower…

Good service and quality items lower prices

Reply from SUNSKY2024-04-29

Hello M zeb, Thank you for choosing Sunsky and apologize for the inconvenience. We are sorry for the inconvenience caused to you. Can I know your order number? I will arrange a sales manager to contact you to solve the problem for you. Or you can contact our customer service email: [email protected] Thank you again for taking the time to tell us how you feel. We appreciate your feedback and really want to make your shopping experience as enjoyable as possible. Best blessing, SUNSKY team