Supermarket23 (www.supermarket23.com) has a 4.0 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 74% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 92% of negative reviews; 19 of them were added in the last 12 months. Last updated 2026-08-11.
was a bit sceptical about ordering from Supermarket23, and was pleasantly surprised about professionalism and quality of the product and service. Easily comparable to Amazon. Thank you!
We appreciate your kind words. We are delighted to hear that you are happy with our store. We strive to offer the best possible service, and your feedback is very valuable to us. We look forward to seeing you again soon!
No problem. Direct at the doore, within a week, more or less. Emails telling the status of delivery. Sent and completed. Very good. Rickard
We are glad to know that you are satisfied with the quality of the service. We greatly appreciate your positive feedback on food quality and constant communication regarding order status. We truly value your opinion and are pleased to know that the service has exceeded your expectations. greetings!!!!
I had a good experience with Supermarket23. They have products with good quality and the deliveries are always on time. I'm satisfied
We are very grateful for your kind words and for highlighting both the quality of our products and the punctuality and kindness of our service. It's customers like you who make our work so rewarding! Greetings!!
Very very very poor customers privacy policies. I have purchased a few times ...but... they requested from my wife this: 1- Copia de la Licencia de conducir 2- Copia de su estado de cuenta 3-Copia de la tarjeta con la que pago 4- Direccion actual y direccion del billing code de la tarjeta Para que????... Para venderle la informacion privada y financiera de mi esposa a compañias de colleccion de datos que redican en España y Alemania... Ademas Almendares supermarket le vende la informacion de los clientes a las agencias de carros y financieras de Miami. Mo esposa hizo la orden el pasado 15 de este mes ..le cobraron el dinero del banco y no han ma dado la orden Para Cuba SO UNOS LADRONES DE INFORMACION PERSONAL !!!!
En SuperMarket23, nos tomamos muy en serio la privacidad y la seguridad de la información de nuestros clientes. Bajo ninguna circunstancia compartimos, vendemos o proporcionamos la información del cliente a terceros. Nuestro compromiso es garantizar la protección y confidencialidad de los datos personales de nuestros clientes en todo momento. Sin embargo, en situaciones excepcionales, realizamos un proceso de verificación de la información proporcionada por el cliente con el fin de autenticarla y asegurar la integridad de nuestras operaciones. Estamos comprometidos con mantener la confianza y satisfacción de nuestros clientes, y para ello implementamos medidas rigurosas que garantizan la protección de su información, ofreciendo un servicio seguro y confiable en todo momento. Atentamente, Área de Atención al Cliente Supermarket23
Thank you very much for your feedback. Sincerely, Customer Support Supermarket23
Thank you very much for your feedback. Sincerely, Customer Support Supermarket23
My first experience was perfect. All goods arrived in perfect order. The delivery arrived three days earlier than was estimated. I will definitely be continuing with Supermarket 23. I would highly recommend it to everyone.
Thank you very much for your feedback. Sincerely, Customer Support Supermarket23
Excellent Service. Always on time. Prices are great. Thank you for your sevice
Thank you very much for your feedback. Sincerely, Customer Support Supermarket23
I’m more then happy with my purchased everything arrived in time ,great quality product great costumer service definitely will shop more here thank you so much ⭐️⭐️⭐️⭐️⭐️
Dear Marina, thank you for your feedback. We are pleased to hear that you found our service excellent. If you have any further comments or if there's anything specific you appreciated about the service, please feel free to share. We're here to assist you.
I order for my friend in Banes. Everything was delivered in one week. Great service!
Dear Audrey, Thank you for your feedback. We're delighted to hear that you ordered for your friend in Banes, and everything was delivered within one week. We're pleased to provide great service. If you have any more requests or if there's anything else we can assist you with, feel free to let us know. Best regards, SuperMarket23 work team
they are punctual, and within 2-3 days they get their food , always have some sort of specials going on ….easy way of getting food for them , I have used Supermarket23 many times to help them
We greatly appreciate you taking the time to share your positive experiences with our service's punctuality, speed of delivery, special offers, and ease of ordering to help your loved ones. It is extremely rewarding for us to know we have been able to deliver quality food reliably within 2-3 days on a consistent basis. Providing an accessible and affordable way for customers abroad to send essential food items to family in Cuba motivates our entire team. Thank you for trusting us many times - it is our privilege to assist you in supporting them. We will continue striving to meet and exceed your expectations every step of the way. Please let us know if there is ever anything we can improve as well.
Excellent service and delivery for loved ones and family… great pricing, easy website to use, many products in stock and speedy delivery. Life saving service these guys are… thank you so much 🙏
We deeply appreciate your kind words and are thrilled to know that you've had an excellent experience with our service. It's heartening to hear that our pricing, user-friendly website, extensive product selection, and fast delivery have met your expectations. We're honored to be of service and thankful for your trust. If there's anything more we can assist you with in the future, please feel free to reach out. Thank you for choosing our service.
My experience was amazing and I can’t express how happy I am. The prices are fantastic, great selection, the food was fresh, quick delivery and very friendly service. Very pleased
Thank you for sharing your amazing experience with us. We're thrilled to hear that you are happy with our fantastic prices, great selection, fresh food, quick delivery, and friendly service. Your satisfaction is our priority, and we're here for you whenever you need.
fresh produce, artisanal products, and friendly vendors make it a wonderful experience. It's a great way to support local businesses
Thank you for your comment and rating. We work to always provide you with a wonderful experience!
I have used this service for a few times now absolutely excellent I know when it get delivered to my friends
It's always great to hear from happy customers. It sounds like we've consistently met or exceeded your expectations when it comes to timeliness and service - that's exactly what we aim for! It's great that your friends can count on us to get their packages to them promptly and in good condition, and we're always working to make sure we can live up to that promise. Thanks again for your patronage and for taking the time to share your feedback!
Prompt and correct delivery. I have no idea how they accomplish it but I am very grateful to have an opportunity to help our friends in Cuba.
We are so happy to hear that you're having such a positive experience with the delivery service. It's always reassuring to know that your packages are reaching their intended destination safely and on time, especially when it comes to sending things to Cuba. I can only imagine how meaningful it must be to be able to help out your friends there. Thank you for sharing your feedback with us. 📦✨
Deliver was made as promise, quality as describe. Thank you.
You're very welcome! It was our pleasure to deliver everything as promised and in great quality. We're really glad you're pleased with our service. Thanks so much for using SuperMarket 23 and for your kind words. 🙏
great and timely service and reasonable price if you watch what your buying
Thank you for your feedback. We are pleased to hear you have had a positive experience with our timely service and reasonable prices when shopping carefully. At SuperMarket23 we strive to provide excellent customer service and competitive pricing. We appreciate you taking the time to share your thoughts, as it helps us continue improving. We hope to have the opportunity to serve you again soon!
62 reviews matching